Announcing Your Community Corner, Unite in Overcoming COVID-19 Challenges

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Announcing Your Community Corner, Unite in Overcoming COVID-19 Challenges

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WA ENT Practice

No matter what size or shape your practice is, the coronavirus pandemic has forever changed you, your staff and your operations. Constant, fast-changing regulations related to how and where you can treat patients have made it even more difficult. Overcoming these challenges requires all of us to pull together as a community, learn from each other, and help each other bridge the gap from our old ways to the adapted post-COVID-19 healthcare world.

But, you are not alone….

Many practices have reached out to us to share their COVID-19 stories of challenge, survival and positive spirit. So, we thought we’d share them with you. Review the first “Peers of Courage” article.  If you’d like to submit your COVID-19 story, you can do so at: your COVID-19 community story.


Meet Your Writer

Jen Godreau
CPC, CPMA, CPEDC, COPC

Content Director

Jennifer Godreau, CPC, CPMA, CPEDC, COPC, has almost 20 years of experience in billing, coding, compliance, and practice management. She develops the content and programs for Healthcare Training Leader, a practice-specific online training company offering step-by-step advice on increasing reimbursement and avoiding compliance violations. Prior to joining Healthcare Training Leader, Jennifer supervised the program delivery for EMRs, practice management systems and compliance and revenue cycle services for more than 6,000 providers. Thousands of software products - encoders, claims management, auditing, and HIPAA compliance, have been created with her teams and helped thousands of practices more easily reduce revenue losses and comply with complex regulations. Her passion for breaking down healthcare rules and requirements in simple steps has provided practical advice, education, and risk reduction strategies to numerous associations, payers and medical specialties especially in primary care, otolaryngology, eye care, and pediatrics. Jennifer’s advocacy resulted in supervision rule revisions, new CPT codes, and CMS compliance contracts. She oversaw the provider auditing and education for one of the major corporate integrity health system settlements. Jennifer has authored and presented on numerous healthcare compliance and payment challenges. Her education guides include the Certified Otolaryngology Coder (CENTC) exam study guide and the AAPC Professional Medical Coding Curriculum. Jennifer has a Bachelor of Arts from Wittenberg University in Springfield, Ohio. She holds certificates in coding, auditing, pediatric coding, and ophthalmology billing and coding, and is AAPC Vice President of the Naples, FL chapter. Please reach out to Jennifer for step-by-step guidance at [email protected]