All Trainings Available

  • Face mask rule violations
    Expert Presenter: Michael Wong Esq.

    Head off costly face mask compliance violations, lawsuits and fines by attending this attorney-led online training.   Avoid legal and financial hot water with proven advice to help your practice be safe and compliant.

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  • Medical records retention
    Expert Presenters: Daphne Kackloudis Esq.; Ashley Watson Esq.

    Just wait until you realize that medical records retention and destruction law has been extended beyond 6 years. Get eye-opening requirements and step-by-step advice from expert healthcare attorneys to prevent massive fine.

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  • Patient right-to-access laws
    Expert Presenter: Gina L. Campanella Esq, FACHE

    You can avoid harsh penalties due to patient information right-of-access violations by attending this upcoming online training. You’ll get expert advice on how to meet patients needs and protect your practice.

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  • FRONT DESK
    Expert Presenter: Steven S. Wilder BA, CHSP, STS

    Expert strategies for you and your front desk team that will help you defuse the angriest patient with a smile before it gets out of control and leave the patient happy (the majority of the time).

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  • doj compliance rule
    Expert Presenter: Jeana Singleton JD

    The DOJ just released new compliance plan penalty guidelines. So, your practice’s compliance plan will be facing greater scrutiny. Implement a fully-functioning compliance program now to avoid fines and penalties—here’s how.

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  • PPP Loan Compliance
    Expert Presenters: Daphne Kackloudis Esq.; Ashley Watson Esq.

    How you report your Payroll Protection Program (PPP) funding usage will determine whether you keep or must return the money.  Attend this upcoming expert-led training to learn how to maximize your loan forgiveness.

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  • Phone etiquette tactics
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    You can recoup lost revenue due to COVID-19 with a proven phone etiquette plan.  In this training, you’ll learn how to implement proper phone skills that improved patient communication, satisfaction and volume.

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  • HIPAA and COVID-19
    Expert Presenter: Gina L. Campanella Esq, FACHE

    HHS has made sweeping changes to HIPAA compliance during the COVID-19 pandemic. In this webinar, you’ll learn when to disclose patient PHI, how to avoid HIPAA penalties, and other tips for HIPAA compliance.

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  • Hipaa for front desk staff
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Get the tools necessary for your front desk staff to protect your patients’ privacy. This front desk-specific online training will provide you with everything you need to prevent HIPAA violations and efficiently….

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  • Boost Front Desk Collections
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    If your front desk collections don’t make up at least 25% of your revenue, you are losing money. You can halt these losses by implementing the step-by-step collection strategies you’ll receive during …

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  • Expert Presenter: Jay Hodes

    This handbook will help you improve your practice’s front desk HIPAA compliance, avoid the nightmare of an audit, and protect yourself against massive violation penalties. A downloadable, editable form library….

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  • Front Desk
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Your reception staff and personality are the face of your practice. Without the skills, it’s only a matter of time before a difficult situation drives patients away. But, there is something you can do about it…

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  • Medicare Advantage Overpayments
    Expert Presenter: Wayne Miller Esq.

    You are required to comply with Medicare Advantage overpayment regulations.  This means you MUST be able to clearly identify overpayments, and correctly respond to avoid costly violation penalties.

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  • NO-SHOWS
    Expert Presenter: Jennifer Searfoss Esq, CPOM, CHCI, CMCS

    Proven strategies to help you reduce lost revenue from patient no shows without increasing your legal risk. Learn specifically what actions will and won’t get you into legal trouble as you get more patients …

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  • Healthcare Employee Overtime Payments
    Expert Presenter: Lori Kleiman SPHR, SHRM-SCP

    URGENT: New employment overtime rule REQUIRES you to modify how you pay some of your full-time salaried employees or fall victim to expensive lawsuit nightmares.

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  • Stark Law 2020
    Expert Presenter: Joseph Wolfe JD

    CMS audits are targeting Stark and Anti-Kickback violations for physician practices across the country in 2018.

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