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Telehealth HIPAA COVID

3 Ways to Avoid Telehealth HIPAA Violations During COVID-19

While HHS gave you a carrot and on the last possible day extended the public health emergency through mid-October, you better use the time to tighten up your telehealth privacy – or you could face expensive HIPAA violation penalties. Telehealth HIPAA COVID. CMS has added telehealth audits to its new work plan, so take it […]
Published Date: July 31, 2020
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PPP Loan Application

PPP Loan Forgiveness Application: 3 Tips Help You Keep More Money

QUESTION: Our practice received payroll protection program (PPP) funds and now we need to fill out the PPP Loan Forgiveness Application. We are confused about what information we need for the forms. How do we determine whether we should follow the 8- or 24-week covered period?   PPP Loan Application. Question from White Plains, NY Subscriber […]
Published Date: July 29, 2020
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keep medical records

How Long Must You Keep Medical Records to Prevent Fines?

Retaining medical records for even one patient for the required amount of time is really confusing because there are so many laws you need to follow. But you must keep medical records long enough for all of your patients to protect yourself against hefty FCA violations (up to $50,000 a piece!) and other compliance penalties. […]
Published Date: July 28, 2020
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Face Mask Policy

3 Face Mask Policy Don’ts That Protect Your Office

While most of your employees and patients will readily comply with face mask mandates, there are always exceptions. Having the right policy in place will help you properly handle refusals and keep your practice safe. Face mask policy. Avoid these face mask responses at all costs to stop charges of violating an employee, local, or […]
Published Date: July 24, 2020
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2021 ICD-10 Code Updates

2021 ICD-10 Code Updates: Speed Pay for Headache, Abuse, Eye Claims

It’s that time of year again — while summer temps rise, CMS looks towards fall with the release of the 2021 ICD-10-CM code changes. You’re up to your neck dealing with all things COVID, so you may have missed the release — but don’t let that catch you off guard come October 1st. Collecting every […]
Published Date: July 22, 2020
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COVID Business Interruption Claim

Get Insurer to Pay Your COVID-19 Business Interruption Claim

QUESTION: Like many practices, COVID-19 sadly has resulted in our office losing significant revenue. We have heard that our business interruption insurance could cover some of our losses which could make a big difference in our practice surviving through the year. Our carrier has supplied little guidance and not responded to our queries. Where do […]
Published Date: July 21, 2020
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OIG Telehealth Audit

Learn How to Avoid Telehealth Audit Traps

It’s now official: your telehealth services are on CMS’ radar. The Office of Inspector General (OIG) just announced that it will start reviewing claims for specific violations. The last thing you want to do is pay back money for incorrect telehealth reporting. But that’s exactly what could happen if you don’t tighten up your telehealth […]
Published Date: July 16, 2020
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Terminate patient

Terminate a Patient Without Getting Sued

While it may seem a little unfair, patients can switch providers—no questions asked—with nothing more than a call to your practice asking to have records transferred. Unfortunately, when you’re the one making the split, terminating a patient-physician relationship isn’t so cut and dry—think abandonment lawsuit and medical malpractice. Before You Terminate a Patient… There are […]
Published Date: July 15, 2020
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patient privacy law original

Front Desk Training: Curtail Privacy Law Violation at Your Practice

QUESTION: Patients at our practice check in and sign out at an open station that overlooks the waiting room. Recently, a patient expressed concern that other people in the area might hear her information. How can we reduce the risk of violating patient privacy law when patients are registering for and scheduling appointments? Question from […]
Published Date: July 14, 2020
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Motivating Employee During Coronavirus

3 Ways You Can Motivate Your Staff During COVID

The constant shifts and modifications required over the last months due to COVID can have a seriously negative effect on the performance of your employees. Your employees can easily become overwhelmed which can lead to significantly reduced productivity. It’s up to you to motivate your staff during the coronavirus so that you can deliver practice […]
Published Date: July 10, 2020
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