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COVID

COVID

Face Mask Policy

3 Face Mask Policy Don’ts That Protect Your Office

While most of your employees and patients will readily comply with face mask mandates, there are always exceptions. Having the right policy in place will help you properly handle refusals and keep your practice safe. Face mask policy. Avoid these face mask responses at all costs to stop charges of violating an employee, local, or […]
Published Date: July 24, 2020
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COVID Business Interruption Claim

Get Insurer to Pay Your COVID-19 Business Interruption Claim

QUESTION: Like many practices, COVID-19 sadly has resulted in our office losing significant revenue. We have heard that our business interruption insurance could cover some of our losses which could make a big difference in our practice surviving through the year. Our carrier has supplied little guidance and not responded to our queries. Where do […]
Published Date: July 21, 2020
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Employee Tests Positive COVID

Checklist: Cover Your Bases When Employee Tests Positive for COVID-19

As coronavirus counts surge, it’s now more likely than ever that you’ll have to manage employees who test positive for COVID-19. Doing so is fraught with very real legal and compliance pitfalls. Make one misstep and you could endanger patients and violate privacy and compensation laws. There is a way to follow all the needed […]
Published Date: July 8, 2020
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Contact Tracing

Safeguard Your Patients with Contact Tracing Success Tips

Your practice’s revenue most likely hasn’t returned to pre-coronavirus levels. There are a variety of reasons for this, but one key element is that a portion of your patients are not yet comfortable coming into your practice. To get them back, and to get your reimbursements back to normal, you must rebuild your patients’ trust. […]
Published Date: July 2, 2020
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CPT code 99441 telehealth

Collect $46 for Telehealth CPT Code 99441 vs 99213

QUESTION: Our patients really love the convenience and safety of telehealth, and we are planning to continue offering the services long-term. Can you provide us with some clarification on how to use CPT code 99441-99443 vs 99201-99215 when the video exam is not straightforward? Some example include:  What if there are technical issues and the […]
Published Date: June 30, 2020
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Liability Waivers for COVID-19: Put Stronger Safeguards in Place Now

QUESTION: Can we be sued if a patient thinks they got infected at our practice? Will a COVID-19 liability waiver protect us from patient lawsuits claiming they contracted the virus at our office? Question from Austin, Texas subscriber   ANSWER: You are right to be anxious about the reality of being sued. More than 800+ […]
Published Date: June 26, 2020
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CPT code 99211 specimen collection

Telehealth Plus Specimen Collection: Prevent Revenue Loss

QUESTION: Our doctor performed a telehealth exam that resulted in the patient coming into the office later that day for an in-person COVID-19 test. Can we bill CPT code 99211 for the specimen collection AND 99203 for the telehealth encounter when they occur on the same day? If so, should modifier 25 be added to […]
Published Date: June 19, 2020
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Disinfection requirements original

Disinfection Requirements to Keep Your Practice Open

To avoid another round of revenue-busting lockdowns, you must do everything in your power to keep your staff and patients safe while providing treatment. Coronavirus particles can live for hours—and in some cases, days—on surfaces and in aerosols, and not just in your clinical areas. To protect your patients and your practice, your staff must […]
Published Date: June 17, 2020
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FFCRA: Compliantly Stop Paying Staff NOT to Work

Closures of camps and schools due to COVID-19 may be just one of many reasons your employees are asking to take more time off than ever. Certainly, you want to be as flexible as possible, but you also have a business to run. It’s essential that you have a firm handle on when you are […]
Published Date: June 10, 2020
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virtual check-in CPT code G2012

Boost Virtual Care Payup by $15 for Emails, Appointment Checks

Getting your practice back on firm financial footing post-lockdown will take more than just calling patients to reschedule canceled appointments. Although the U.S. is reopening, many patients still don’t feel comfortable visiting your practice, unless they absolutely have to. What’s the long-term solution? More virtual services and non-face-to-face care into your practice workflows may be […]
Published Date: June 9, 2020
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