Emergency Prep

Emergency Prep

COVID Workplace Violence

4 Steps Prevent a Spike in Post-COVID Workplace Violence

Even before the recent pandemic, healthcare workers were four times more likely to be the victims of workplace violence than any other industry. Then, you add the fear, anger and stress of the recent COVID-19 outbreak, and the potential risk rises even further. Everyone is a little on edge (healthcare workers and patients alike). Being […]
Front Desk Angry Patients

Handle Angry Patients for Front Desk Win-Win

QUESTION: Although most of our patients are friendly, sometimes we have patients who are hard to manage. In a couple of instances, a staff member got upset, the encounter got loud and the physician had to step in. There must be a better way for us to handle these situations. Anonymous, Sacramento, CA ANSWER: You’re right. How […]
active shooter training emergency

How to Prepare for a Hospital Shooting

With increased shootings, you’ve got to prepare your hospital for an active shooting incident. Hospitals and various other healthcare organizations are increasingly developing response plans for handling these incidents and protecting both hospital staff and patients with active shooter training for healthcare employees. Does your healthcare facility have such a plan in place? Do you, […]
Emergency Preparedness Plan

Implement a Compliant Emergency Preparedness Plan ….. Or Else

The Emergency Preparedness Rule final rule establishes standards to help you demonstrate that you stand ready for some of the frightening scenarios that can compromise the wellbeing of your patients. And the consequences of not complying can be as severe as...