HIPAA incident response plan

Master First 3 Steps in HIPAA Response Plan, Reduce Violations

In 2021, HIPAA breaches exposed more than 45 million patient records to hackers and marked a new annual record for HIPAA-related information offenses. HIPAA data violations not only put sensitive patient information in the hands of nefarious actors, but they also open your practice up to serious fines and penalties. Even unintentional HIPAA breaches can […]

Stop HIPAA Errors When Patient Can’t Pay Record Copy Fees

When a patient asks for copies of their medical records, you are required to give them to them – even if they can’t afford to pay the standard fees you charge for duplication. Balancing a patient’s right to access their medical records with your desire to cover your costs for the extra time and effort […]
Release of information

Avoid Front Desk HIPAA Release of Information Violations

Q: Recently, a police officer called our practice and asked our receptionist for a patient’s phone number. We previously saw the patient at the request of the Department of Transportation for a physical. Even though the caller ID indicated that the person on the phone was actually from the police department, our receptionist was unsure […]
Teen records requests

Prevent Costly Errors When Denying Teen Record Requests

Knowing when you can deny access to a teen patient’s medical records is tricky, especially when it’s a parent making the request. To get it right, you must comply with complex federal and state regulations (depending on your state). Teen records requests. In general, there are 4 key situations (plus a new rule related to […]
Information blocking rule

Avoid Information Blocking Violations for Patient Records Access

Federal law requires that you provide your patients with “adequate access” to their medical records based on a specific set of criteria. Fail to comply, and you could be hit with significant violation penalties. Information blocking rule. The problem is that these rules are confusing and implementing them correctly can be a challenge  This post […]
hipaa compliant payment processing

Reduce HIPAA Online Payment Processing Violation Penalties

If your patient walks out the door without paying the amount they owe, your ability to collect decreases by 50%.  The good news is there are several online payment options available to you that can make paying easy for your patients, and reduce your risk of violating HIPAA compliant payment processing rules. Making a mistake […]
notice of privacy practices

Avoid Notice of Privacy Practices HIPAA Danger Zones

HIPAA guarantees a variety of patient rights — one of these includes a patient’s right to know how you’re going to use their PHI (Protected Health Information). In addition, HIPAA requires you to describe your office’s privacy practices in writing in an easy-to-read format, called a Notice of Privacy Practices. Don’t take this HIPAA notification lightly. This is […]
common HIPAA violations

Use Role Playing to Avoid Costly Front Desk HIPAA Errors

Each time one of your patients checks in, his or her personal information has an increased potential of being seen or overheard by someone else in your reception area. However, being aware of this increased risk and setting up preventive actions means you can head off common HIPAA violations at check-in before they occur. common […]
HIPAA access control policy

Control PHI Access to Avoid Massive HIPAA Penalties

Simple mistakes such as not controlling who in your office has access to patient information, can inadvertently result in patient complaints and costly HIPAA access control policy violation penalties. At the core of the HIPAA access control policy Privacy Rule is the “Minimum Necessary Requirement” which offers guidelines around how and when patient information can […]
HIPAA violation

HIPAA Violations: Protect Patient Information at Your Front Desk

Your front desk team receives a call from a patient and instinctively jots down the caller’s information on a piece of paper. But wait – do they realize this could lead to serious penalties for HIPAA violation? Your front desk could unwittingly be the source of a data breach. A patient or visitor gaining access […]