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Human Resources

Human Resources

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I-9 Compliance Mistakes That Could Cost Your Medical Practice Thousands

Medical practices are under increasing pressure to stay compliant with hiring, documentation, and federal employment verification requirements. One overlooked Form I-9 mistake can trigger fines, government audits, discrimination claims, or even operational disruptions. Yet many physician practices still treat I-9 compliance like a simple HR formality instead of a serious compliance responsibility. The good news? […]
Workplace bullying

Technical vs. Substantive Violations: What Medical Practices Must Know About I-9 Compliance

If your medical practice is still treating I-9 compliance like routine onboarding paperwork, you are exposed. In 2026, enforcement has changed—not the requirement itself, but how mistakes are evaluated and penalized. In March 2026, U.S. Immigration and Customs Enforcement (ICE) updated its inspection guidance, expanding what qualifies as a substantive violation. This means many common […]
I-9 documents

I-9 Compliance Just Got Stricter—Here’s What Your Practice Needs to Do Now

If you’re hiring in your medical practice—even one employee—your Form I-9 process just became a much bigger risk area. In March 2026, U.S. Immigration and Customs Enforcement updated its inspection guidance, and legal analysts are warning that many errors previously treated as minor or “technical” are now being treated as substantive violations—which means immediate fines […]
Difficult Patients

Expert Tips for Managing Difficult Employees in Healthcare Practices

Managing a healthcare practice means more than scheduling staff and keeping workflows moving. You also need strong leadership skills to handle difficult employee behavior, especially staff who frequently challenge decisions or argue policies. When unmanaged, these behaviors can disrupt teamwork, reduce productivity, and even impact patient care quality. With the right approach, you can turn […]
difficult conversations with employees healthcare

How Medical Practice Managers Can Have Difficult Conversations With Staff (Without Damaging Morale)

Running a medical practice means having tough conversations — about performance, patient experience, compliance, attendance, communication, or accountability. Avoiding these discussions doesn’t protect relationships. It usually makes problems worse, increases turnover, and hurts patient care. When you handle difficult conversations correctly, you strengthen trust, improve staff performance, and protect your practice culture. Leadership communication skills […]
Staff turnover

How Medical Practice Staff Turnover Can Lead to Financial Loss

Staff turnover isn’t just frustrating, it’s expensive. In fact, one estimate indicates that it can cost up to twice the amount of an employee’s annual salary to replace them. This can be hard to calculate, but there are several reasons behind these high costs. Check out a few ways that staff turnover at your practice […]

5 Signs You Have a Workplace Bully (And What to Do About It)

Almost everyone who’s ever had a job has experienced a workplace bully. These staff members can make it difficult to retain other employees and can significantly change the tone at your office. Find out five signs you may have a workplace bully at your office, along with tips on how to deal with these staff […]
Staff compensation

HR Takeaways From MGMA’s 2025 Staff Compensation Report

Your practice administrators probably track salary trends at your office and manage them as part of your quarterly budgeting process. And even as trends develop over time for a single practice, there are larger trends at play that you should be aware of to anticipate your staff’s needs, requests and demands. The Medical Group Management […]
Office drama

3 Ways to Stop Office Drama at Your Practice Before It Begins

If you’re a new manager, you’ve certainly faced your fair share of surprises. For many medical practice managers, one such surprise involves being caught up in office drama between your staff members. Office drama can take up a lot of time and cause great employees to leave, so it’s important to avoid these issues if […]
I-9 documents

The Most Common Mistakes Practices Make on I-9 Documents

Every medical practice is aware that you’re legally required to have your employees complete I-9 documents as part of the onboarding process. You only have three days for employees to fill out the form and show their supporting documents. These forms, along with the accompanying document inspections, demonstrate the employee’s eligibility to work in the […]