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Human Resources

Human Resources

I-9 documents

I-9 Compliance Just Got Stricter—Here’s What Your Practice Needs to Do Now

If you’re hiring in your medical practice—even one employee—your Form I-9 process just became a much bigger risk area. In March 2026, U.S. Immigration and Customs Enforcement updated its inspection guidance, and legal analysts are warning that many errors previously treated as minor or “technical” are now being treated as substantive violations—which means immediate fines […]
Published Date: April 30, 2026
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Difficult Patients

Expert Tips for Managing Difficult Employees in Healthcare Practices

Managing a healthcare practice means more than scheduling staff and keeping workflows moving. You also need strong leadership skills to handle difficult employee behavior, especially staff who frequently challenge decisions or argue policies. When unmanaged, these behaviors can disrupt teamwork, reduce productivity, and even impact patient care quality. With the right approach, you can turn […]
Published Date: March 26, 2026
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difficult conversations with employees healthcare

How Medical Practice Managers Can Have Difficult Conversations With Staff (Without Damaging Morale)

Running a medical practice means having tough conversations — about performance, patient experience, compliance, attendance, communication, or accountability. Avoiding these discussions doesn’t protect relationships. It usually makes problems worse, increases turnover, and hurts patient care. When you handle difficult conversations correctly, you strengthen trust, improve staff performance, and protect your practice culture. Leadership communication skills […]
Published Date: February 11, 2026
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Staff turnover

How Medical Practice Staff Turnover Can Lead to Financial Loss

Staff turnover isn’t just frustrating, it’s expensive. In fact, one estimate indicates that it can cost up to twice the amount of an employee’s annual salary to replace them. This can be hard to calculate, but there are several reasons behind these high costs. Check out a few ways that staff turnover at your practice […]
Published Date: September 30, 2025
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5 Signs You Have a Workplace Bully (And What to Do About It)

Almost everyone who’s ever had a job has experienced a workplace bully. These staff members can make it difficult to retain other employees and can significantly change the tone at your office. Find out five signs you may have a workplace bully at your office, along with tips on how to deal with these staff […]
Published Date: August 6, 2025
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Staff compensation

HR Takeaways From MGMA’s 2025 Staff Compensation Report

Your practice administrators probably track salary trends at your office and manage them as part of your quarterly budgeting process. And even as trends develop over time for a single practice, there are larger trends at play that you should be aware of to anticipate your staff’s needs, requests and demands. The Medical Group Management […]
Published Date: July 7, 2025
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Office drama

3 Ways to Stop Office Drama at Your Practice Before It Begins

If you’re a new manager, you’ve certainly faced your fair share of surprises. For many medical practice managers, one such surprise involves being caught up in office drama between your staff members. Office drama can take up a lot of time and cause great employees to leave, so it’s important to avoid these issues if […]
Published Date: April 29, 2025
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I-9 documents

The Most Common Mistakes Practices Make on I-9 Documents

Every medical practice is aware that you’re legally required to have your employees complete I-9 documents as part of the onboarding process. You only have three days for employees to fill out the form and show their supporting documents. These forms, along with the accompanying document inspections, demonstrate the employee’s eligibility to work in the […]
Published Date: April 12, 2025
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How to retain staff

How to Retain Staff in This Challenging Recruitment Landscape

When it comes to the top HR challenges at medical practices, determining how to retain staff is always at the top of the list. In fact, the ability to attract and retain top talent was the number one challenge HR managers faced over the past year, according to the 2025 SHRM State of the Workplace […]
Published Date: March 17, 2025
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Physician practice management

Foster Leadership Within Your Practice, Here’s How

Running a successful medical practice requires more than clinical expertise—it demands strong, strategic business management. Physician Practice Management is NOT intuitive. For over 37 years, the Professional Association of Health Care Office Management (PAHCOM) has supported physician practice owners and their managers with critical resources in revenue cycle management, information technology, human resources, and most […]
Published Date: February 11, 2025
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