Last month, the president ended the “sensitive location” protections that prevented ICE agents from conducting immigration raids in medical offices, clinics and other healthcare facilities. This means ICE raids may take place at your practice, and you need to be ready for how to handle them. Read on for strategies that will help you prepare […]
Running a successful medical practice requires more than clinical expertise—it demands strong, strategic business management. Physician Practice Management is NOT intuitive. For over 37 years, the Professional Association of Health Care Office Management (PAHCOM) has supported physician practice owners and their managers with critical resources in revenue cycle management, information technology, human resources, and most […]
Just weeks ago, practices were planning for most of the pandemic-era telehealth flexibilities to sunset, which would have made it much more difficult to get paid for your Medicare patients’ telemedicine appointments. Fortunately, practices got a temporary reprieve, with the telehealth waivers now extended through the end of March, thanks to a new Congressional bill […]
Practice management staffers are getting burned out. In fact, nearly 40% polled in a recent survey said they were thinking of quitting their jobs. Among the issues they found frustrating included dealing with angry patients, not bringing in enough reimbursement, handling employee issues, and staying compliant with changing regulations. One way your practice management team […]
When a patient angrily calls your practice, it can be challenging for your front desk team to resolve their issues without inflaming their growing stress. What can make it even worse is using trigger phrases that escalate patient anger. Check out five phrases you must avoid if you want to relieve patient anger rather than […]
About 700% more telehealth providers joined the U.S. healthcare industry between 2002 and 2016, with growth continuing to rise since then. But some telehealth organizations are finding that in-person visits will be necessary in many cases, no matter what. That’s the word from a new 164-page report published by Trilliant Health, which focuses on trends […]
Every year, practices eagerly await the upcoming year’s Medicare fee schedule rule, and if the 2025 proposal holds true, practices can expect a 2.8% conversion factor cut next year. However, CMS also tucked some potential good news into the proposal that could help your practice earn more money next year. Though the 2025 proposed Medicare […]
During the pandemic, it seemed like telehealth visits comprised nearly 100% of provider encounters with patient. Since that time, the percentage of visits that took place virtually understandably dipped, and by 2022, most Medicare patients saw their providers in person, a new study indicates. Check out three ways the reduction in telehealth visits may change […]
Violence against healthcare workers is a very real threat that many medical offices don’t take seriously enough, and if the results of a recent survey are any indication, every practice should prepare now to protect their staff and patients against these threats. Background: A new review of hospital data from 2023 indicates that over 10 […]
Time and time again, the government has proven that no one is immune from accusations of healthcare fraud. Certainly not providers, but also coders, billers and office managers. Check out three cases of office managers who were accused of healthcare fraud, what the allegations were and how you can avoid similar issues. 1. MO Office […]
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You and your entire team, at all your locations, can attend as many live and view as many recorded trainings as you like for 12 months.
You and your team, in one single location, can attend as many live and view as many recorded trainings as you like for 12 months.