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Practice Mgmt

Practice Mgmt

HIPAA cybersecurity requirements

The Critical Importance of Cybersecurity for Medical Office Managers

In today’s digital age, cybersecurity is no longer an optional consideration for medical office managers and physician owners—it’s a necessity. With healthcare practices increasingly relying on electronic health records (EHRs), telehealth platforms, and interconnected medical devices, the risk of cyberattacks has skyrocketed. For small and solo physician practices, the stakes are especially high: a single […]
Angry patients

Say This — Not That — To Defuse Angry Patients at Your Office

Angry patients and medical care go hand-in-hand, unfortunately. When patients aren’t feeling their best, even the smallest inconvenience can get them worked up. This could range from frustration over the doctor running late to having trouble finding your office — to a million other reasons. To defuse angry patients quickly, it’s important to know what […]
Physician referrals

3 Ways to Increase Physician Referrals and Boost Revenue

Referred patients have a higher lifetime value to your practice, and tend to remain more loyal to you, studies show. But getting physician referrals can be challenging for many providers. Check out three strategies that can help you increase physician referrals and boost pay at your practice. 1. Highlight Your Differentiators in Communications It’s likely […]
Revenue leakage

3 Types of Revenue Leakage That Cost Your Practice Thousands

Every practice could use a new income stream, but nobody wants to squeeze in more appointments per provider each day or extend their hours. One way to optimize income while maintaining your existing schedule is by plugging up revenue leakage. Check out three types of revenue leakage your practice may be experiencing, along with tips […]
HHS restructuring

Navigating the HHS Overhaul: What Medical Practice Managers Need to Know About Funding Cuts and Restructuring

The healthcare landscape is shifting again, and this time, the tremors are coming from Washington, D.C. As of April 10, 2025, the U.S. Department of Health and Human Services (HHS) is undergoing a dramatic transformation under the leadership of Secretary Robert F. Kennedy Jr. With a workforce reduction of 20,000 employees (from 82,000 to 62,000), […]
Medical practice income

Boost Medical Practice Income With 3 Key Tips

Looking for ways to improve your medical practice income? You’re not alone. In today’s environment, practices need to take extra steps to keep reimbursement flowing while cutting costs wherever possible. Fortunately, there are some strategies that can help. Check out three ways to generate more medical practice income without having to change your habits dramatically […]
Certified Medical Manager

Elevate Your Career with the Certified Medical Manager (CMM) Credential

In today’s fast-evolving healthcare landscape, managing a medical practice demands more than just organizational skills—it requires a deep understanding of regulations, revenue cycles, and patient care dynamics. For medical managers and aspiring office leaders, the Certified Medical Manager (CMM) credential from the Professional Association of Health Care Office Management (PAHCOM) offers a powerful way to […]
Stay of enrollment

Exciting News: Our Webinars Now Offer PAHCOM-Approved CEUs Toward CMM Certification

We are thrilled to announce our new partnership with PAHCOM (Professional Association of Health Care Office Management), a nationally recognized leader in medical office management certification. This collaboration marks a major milestone for healthcare professionals looking to advance their careers with high-quality, CEU-approved training. What This Means for You As part of this partnership, our […]
ICE raids

Medical Facilities No Longer Shielded From ICE Raids: How to Prep

Last month, the president ended the “sensitive location” protections that prevented ICE agents from conducting immigration raids in medical offices, clinics and other healthcare facilities. This means ICE raids may take place at your practice, and you need to be ready for how to handle them. Read on for strategies that will help you prepare […]
Physician practice management

Foster Leadership Within Your Practice, Here’s How

Running a successful medical practice requires more than clinical expertise—it demands strong, strategic business management. Physician Practice Management is NOT intuitive. For over 37 years, the Professional Association of Health Care Office Management (PAHCOM) has supported physician practice owners and their managers with critical resources in revenue cycle management, information technology, human resources, and most […]