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Practice Mgmt

Practice Mgmt

Office Animal Policy

Dodge $75K ADA Fine with Answers to Office Animal Policy FAQs

Whether patients are bringing pets to your office because it’s trendy or a medical necessity is not for you — or anyone in your practice — to decide. You need to understand the ADA service dog laws and implement a clear office policy to educate your staff and protect your practice from a blow to […]

Prevent Practice Theft & Fraud by Using Healthcare Background Checks

Because your healthcare practice is subject to strict regulations and privy to sought after data, you can’t afford to hire a risky candidate. A compliant healthcare background check is just what you need to screen applicants, verify their credentials, and reduce your financial liability. Pick the Right Types of Healthcare Background Checks You Need Companies […]
How to select office music for your practice

7 Best Practices to Use Office Music to Boost Patient Retention

A poor sound experience in your waiting room can cost you big time! Patient complaints for inappropriate office music or even no music decrease patient volume and patient retention rates. But you can establish a soothing environment from the moment a patient steps in your door. Put the following best practices into use so you […]

Credit Card No-Show Policy: Is It the Right Action to Take?

QUESTION: Our practice has a problem with patients no-showing for appointments.  I’ve tried several things, but I haven’t been overly successful in fixing the issue. I’d like to create a credit card no show policy in which we keep a credit card on file and charge patients a fee if they don’t show up. Is […]

Your Top Frustrations Are Staffing, Compliance Changes – Practice Management Survey

If staffing concerns keep you up at night, you’re not alone. Finding/​keeping staff and keeping up with compliance changes are the top practice management and compliance issues that practice managers and physicians face, according to the results of Training Leader’s Medical Practice Top Challenges Survey. Read on to see how you stack up to your […]
Emotional Support Animal

Emotional Support Animal FAQs: Avoid ADA Violations

When a patient walks into your practice with a dog, you must quickly decipher: is this a service animal, an emotional support animal, or is this patient simply trying to get away with bringing Fido along for fun? That’s not a trick question, but it might feel like a tricky one to answer. There’s been […]
Patient Wait Time

Overcome Patient Wait Time Frustrations

Patient survey results were recently published by Software Advice that uncovered that your patients are using wait times found online as a determining factor when deciding to make an appointment with you.
Ransomware Hackers

Stop Ransomware Hackers Before They Strike

It doesn't matter if you work in a hospital system or are a solo-practitioner. It doesn't matter what state you're located in or what specialty you practice. And the "I didn't know" excuse isn't going to fly either. Unless you take action, you're at risk...
New Year's Resolutions

How To Make New Year’s Resolutions Stick

At the beginning of each year so many of us commit to changes and worthy goals to be accomplished in the next twelve months only to be disappointed come next December 31 when we discover...