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Practice Mgmt

Practice Mgmt

5 Medical Practice Front Desk Errors & How to Fix Them

Every time someone walks through the front door of your office, your medical practice front desk team has the opportunity to make a good impression. Unfortunately, they might also make a bad impression in some cases, which can destroy a patient relationship quickly and unnecessarily. Read five common errors that medical practice front desk teams […]
Conversion factor

How to Navigate Two Conversion Factor Options in 2026

When CMS released the 2026 Fee Schedule Final Rule in November, medical practices were surprised to see that it included not one conversion factor, but two. Read on to discover how to determine which conversion factor will apply to you. Most Practices Will See a Conversion Factor of $33.40 The majority of medical practices will […]

Would Your Practice Benefit From a Concierge Medicine Model?

Concierge medicine is an increasingly popular type of service that some medical practices offer to patients as a way to provide enhanced care for a fee. While some practices and patients find this care model to be beneficial, it’s not for everyone. Discover the questions you should ask to evaluate whether a concierge medicine might […]
Legal pitfalls

Avoid These Common Medical Practice Legal Pitfalls to Stay Compliant

Doesn’t it sometimes seem like payers are just pulling denial reasons out of thin air so they can avoid paying your claims? In some cases, they’re using the law to their advantage, and in other situations, they could be taking a stab in the dark. The only way to know for sure is to solidify […]
PAHCOM

Bridging the Gap: Real-World Tools Revolutionizing Healthcare Management Education

It’s graduation day for Sarah, a bright-eyed healthcare management major who’s spent four years buried in textbooks and case studies. She’s aced her exams, networked like a pro, and even volunteered at a local clinic. But when she steps into her first job interview at a local rural hospital, the hiring manager slides a binder […]
Claims hold

Identify Which Services the Medicare Claims Hold Will Impact

The U.S. government shutdown started on October 1, 2025 — the same day the Medicare telehealth extensions expired. This means that until the government opens back up, it’s unclear whether telehealth payments will ever be reinstated for Medicare patients. And until that’s worked out, Medicare will continue its claims hold involving telehealth and certain other […]
PAHCOM

Navigating Political Differences in Healthcare: Building Productive Teams in a Divided World

In today’s politically charged climate, especially amid rapid shifts in U.S. healthcare policies, medical practice managers face unique challenges. From evolving guidelines on telehealth reimbursement to debates over public health mandates, these changes can spark heated discussions among staff. In smaller practices, where managers often wear multiple hats—from HR to operations—these tensions can disrupt workflow, […]
PAHCOM

The Lifelong Value of Professional Certifications in Practice Management

In the fast-paced world of healthcare, where patient needs evolve and regulations shift almost daily, maintaining your professional certifications isn’t just a box to check—it’s a cornerstone of your career and the success of your practice. As medical office managers, practice administrators, and physicians, we know the demands of running a smooth operation. Amid the […]
PAHCOM

Medically Assisted Suicide in the US & Global Perspectives for Practice Managers

As medical practice managers, you navigate complex ethical, legal, and operational challenges daily. One topic gaining attention is Medically Assisted Suicide, or Medical Aid in Dying (MAID), which is legal in a growing number of U.S. states and select countries worldwide. Understanding its legal status, implications for practice management, and global benchmarks can help you […]

5 Signs You Have a Workplace Bully (And What to Do About It)

Almost everyone who’s ever had a job has experienced a workplace bully. These staff members can make it difficult to retain other employees and can significantly change the tone at your office. Find out five signs you may have a workplace bully at your office, along with tips on how to deal with these staff […]