When your provider talks to patient on the phone, you may worry that your payer won’t reimburse you appropriately for the visit, even though it takes just as much medical decision-making as an in-person visit. The good news is that Medicare pays over $128 for non-facility telephone visits if you report and document 99443 correctly. […]
It’s become more common than ever to see mental health patients via telehealth, providing convenience and time savings to those who prefer it. In most cases, you’re probably able to collect for telehealth therapy encounters without an issue, but that’s not the end of your responsibility. You should also document appropriately so you can support […]
Medicare billing data indicates that most practices are still reporting a healthy number of services via telehealth. If you occasionally see denials for those visits, the problem may involve the modifiers you do and don’t use. Consider these three modifiers when you’re submitting telehealth claims to Medicare so you can collect accurate pay more quickly […]
During the pandemic, it seemed like telehealth visits comprised nearly 100% of provider encounters with patient. Since that time, the percentage of visits that took place virtually understandably dipped, and by 2022, most Medicare patients saw their providers in person, a new study indicates. Check out three ways the reduction in telehealth visits may change […]
Seeing patients virtually has become such a common practices that many healthcare providers and patients prefer it over in-person visits. The best way to keep your reimbursement flowing for these encounters is to ensure that your telehealth billing practices are compliant. Check out four common telehealth billing mistakes that could derail your pay for these […]
Telehealth has become such an important part of our lives that it’s now second nature for many medical practices. That doesn’t mean you can become complacent, however. The reality is that auditors are still scrutinizing telehealth claims to look for instances of wrongdoing, and several recent cases highlight how telehealth fraud scrutiny may even be […]
The COVID-19 pandemic led to countless changes in how clinicians provided services, and one such change boosted the use of telehealth and increased the number of patients who were transient. When patients left one state and moved to another—whether temporarily or permanently—it created issues for many providers who wanted to keep seeing them over telehealth. […]
If you’re curious about where you stand in terms of telehealth claim compliance, the OIG has a new tool that may help you sort things out. By using the government’s Telehealth Toolkit, you can evaluate how payers are reviewing telehealth claims and shore up any issues that may exist among your own. Check out a […]
Even though you’ve been deeply immersed in the telehealth codes since the pandemic began three years ago, that doesn’t mean you’re coding and billing correctly. In fact, a recent audit showed that every single telehealth claim the government reviewed had errors on it. To avoid the most common issues that the government sees, it’s a […]
As most practices are aware, the COVID-19 public health emergency ended on May 11, 2023, and with it came the end of relaxed HIPAA rules for providers meeting with patients over telehealth. The Office of Civil Rights (OCR) has given providers a 90-day flexibility period to ensure telehealth systems and practices are in line with […]
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