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Telemedicine

Telemedicine

Are Revenue Cycle Bottlenecks Costing Your Practice Thousands?

Dr. Lopez’s busy orthopedic practice submits hundreds of claims every week. But with denials creeping up, the billing team is constantly resubmitting claims. One front-desk employee, unfamiliar with payer rules, keeps entering incomplete patient insurance data—forcing staff to chase patients for missing information. Meanwhile, credentialing delays keep a new physician from being properly enrolled with […]
Patient identity

3 Reasons to Confirm & Verify Patient Identity Over Telehealth

One of the most important ways to maintain compliance during telehealth visits is to verify patient identity before every telemedicine encounter. It’s not only required by the Department of Health and Human Services, but it’s a best practice any time you want to maintain compliance. You can verify patient identity through a variety of means, […]
Telehealth modifiers

3 Telehealth Modifiers You’ll Need to Collect Max Revenue

Not every code you submit to Medicare requires a modifier, which is why it can sometimes be easy to forget them. Unfortunately, leaving telehealth modifiers off of some claims can cause instant denials, which is why it’s essential to iron out the rules of when you need them and when you don’t. Check out three […]
Telemedicine visit

Stay Compliant With This 7-Point Telemedicine Visit Checklist

Before you turn in your next telehealth claim, it’s important to go over your documentation checklist. If payers find that you don’t have one of the essential seven elements in your notes, they’ll ask for payments back and leave you unpaid for these telemedicine visit claims. Keep this checklist nearby and double-check your notes for […]
Telehealth extension

What the 6-Month Telehealth Extension Means for Your Practice

Many providers were preparing for the end of Medicare telehealth flexibilities as March 31 approached, but Congress came through last week to offer a telehealth extension. Discover what the telehealth extension may mean for your practice, when it will end, and several other important details. Telehealth Extension Now Lasts Through Sept. 30 Congress extended the […]
Telehealth consent

5 Telehealth Consent Best Practices to Stay Compliant

Telehealth consent can be a confusing area. While Medicare doesn’t come out and require it, the Department of Health and Human Services says that “specific informed consent laws vary by state,” but that it’s a good idea to take common sense actions to ensure you have the patient’s express approval before conducting a telehealth appointment. […]
G2211

Check These Telehealth Scenarios When G2211 Applies

Ever since G2211 went into effect last year, practices have been using it to collect more from Medicare when seeing patients for longitudinal care. You can bring in an extra $15 or more from MACs for this service, and it may even be applicable for telehealth visits. To straighten out when you can use G2211 […]
Telehealth documentation

5 Must-Haves in Your Telehealth Documentation for 2025

Telehealth billing and coding requirements are changing in 2025, with many of the pandemic-era flexibilities that Medicare offered lifting as of January 1. If you want to continue collecting for the services that are still billable, you must ensure that your telehealth documentation is pristine. Check these five essential features you must include in your […]
telehealth

These 5 Telehealth Trends Could Impact Your Practice in 2025

About 700% more telehealth providers joined the U.S. healthcare industry between 2002 and 2016, with growth continuing to rise since then. But some telehealth organizations are finding that in-person visits will be necessary in many cases, no matter what. That’s the word from a new 164-page report published by Trilliant Health, which focuses on trends […]
99443

Collect Top Dollar for 99443 When Performing Telehealth

When your provider talks to patient on the phone, you may worry that your payer won’t reimburse you appropriately for the visit, even though it takes just as much medical decision-making as an in-person visit. The good news is that Medicare pays over $128 for non-facility telephone visits if you report and document 99443 correctly. […]