Meet Your Expert
The founder of Evolution Healthcare Consulting, Susan Fink Childs has over 30 years of experience in healthcare, who serves as a medical practice advisor for a diverse array of physicians and medical systems.
Susan also serves as educator, providing workshops and training in communications nationwide. Her trusted and proven approaches help practices establish conscious processes that actively promote self-awareness, creating high performance symbiotic teams.
As an orator, thought leader, and communications specialist, Ms. Childs is a national speaker and international author on emotional intelligence and leadership, communication, collaboration, operations, and conflict resolution. Her established professionalism relates to leadership and EQ training and retreats, personnel, and customer service.
Her book “The Emotionally Intelligent Physician Leader” encompasses the world of a physician and staff; their communication and connections with peers and patients.
Training Sessions by Susan Childs
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When a patient walks in your front door, you never know what you’ll get. The good news is your reception staff have more control in these situations than they realize. Sure, most patients that come into your practice are pleasant, but they’re not the problem. Whether a patient is upset because their medical records aren’t ready, your physician is running […]
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