Meet Your Expert
Tracy has over 40 years of experience in various specialties in the areas of practice management, billing and coding, including training, communications, and policy and procedure development.
She is an ACMPE Fellow with MGMA, a Certified Professional Coder (CPC), a Certified Professional Medical Auditor (CMPA), a Certified Evaluation and Management Auditor (CEMC) a Certified Professional Medical Coding Curriculum instructor (CPC-I), and an AAPC Fellow. Tracy is co-founder and past president of the NE Kansas Chapter of AAPC, a past president of MGMA-GKC and is currently serving on the Certification Commission for National MGMA and a State Liaison to Oklahoma, Louisiana, and Kentucky.
Training Sessions by Tracy Bird
Patient collections should account for 20-30% of your overall practice revenue. If not, bottom line, you’re losing money. The answer is usually that your front desk team isn’t collecting everything possible, even though they believe they are. The good news is that there is something you can do about it, with a little help. That’s […]Learn More
- Mar 27, 2019 - 1:00 ET
The likelihood your patients will pay you what they owe SIGNIFICANTLY DECREASES once they walk out your door. So, it makes sense that your front desk should be your first line of defense against noncollectable accounts receivable. Getting patients to pay what they owe sounds easy enough, right? Just ask them to pay before they […]Learn More
Your front desk can make or break your practice – REALLY. Your team at your reception desk directly ties to overall collections, patient satisfaction and HIPAA compliance. And if they don’t get it right it can seriously cost you financially and legally. The good news is that there is something you can do about it […]Learn More
When your front desk staff struggles with medical terminology, your whole practice suffers. Miscommunicated patient complaints lead to scheduling nightmares. Patient interactions lead to confusion and dissatisfaction. And if these continue, eventually patients will start looking for a new care provider, reducing your patient volume and overall revenue. The good news is, expert medical front […]Learn More