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Tracy Bird
FACMPE, CPC, CPMA, CEMC, CPC-I

President/CEO, Medical Practice Advisors, LLC

Meet Your Expert

Tracy has many years healthcare management experience in multiple specialties in the areas of practice operations, revenue cycle management, coding, documentation, staff training, communications, policy and procedure development, and workflow redesign. Her experience includes work with private practices, hospital based practices, rural health clinics, and FQHC’s She is an ACMPE Fellow with MGMA, a Certified Professional Coder (CPC), a Certified Professional Medical Auditor (CMPA), a Certified Evaluation and Management Auditor (CEMC) a Certified Professional Medical Coding Curriculum instructor (CPC-I).

Tracy is co-founder and past president of the NE Kansas Chapter of AAPC, a past president of MGMA-GKC, is the ACMPE Forum Rep for Kansas, and Kansas City, and previously served on the Certification Commission for National MGMA. Tracy is also an independent practice management consultant with national MGMA. Tracy presents to many healthcare organizations on a variety of practice management topics as well as being a National speaker for MGMA and AAPC.

Training Sessions by Tracy Bird

  • phone etiquette
    Front Desk Phone Skills That Protect Your Revenue
    Jul 1, 2026 - 1:00 ET

    Your front desk staff is no longer just answering phones. Poor service can actually make patients leave a practice more often than poor medical care, and 80% of new patients will have their first contact with your practice by phone. Losing just 3% of your patient volume can conservatively equate to over $150,000 a year in lost revenue. It is […]

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  • Boost Your Front Desk Patient Payments Quickly and Easily

    The likelihood your patients will pay you what they owe SIGNIFICANTLY DECREASES once they walk out your door. So, it makes sense that your front desk should be your first line of defense against uncollectable accounts receivable. Getting patients to pay what they owe sounds easy enough, right? Just ask them to pay before they leave. Well, it’s just not […]

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  • Patient Service
    Head Off Patient Service Disasters at Your Front Desk Now

    Poor patient service at your front desk is the main reason patients leave your practice. Believe it or not, 96% of patients in a 35,000-patient study revealed that their primary frustration about their physician practice was related to poor patient service. Your front desk staff are the face and personality of your practice. Without the proper skills, it’s only a […]

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  • front desk staff training
    Front Desk Fundamentals That Guarantee Success

    Transform your front desk from chaos to smooth operation with the right training. The key lies in mastering the fundamentals, but finding time for structured training can be challenging. This is where Tracy Bird, a renowned expert in practice service and management, can help. Join Tracy Bird, FACMPE, CPC, CPMA, CEMC, CPC-I for this 60-minute online session tailored for your front […]

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