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Free Tools & Resources

Getting your patients to comply with your no-show policy is sometimes easier said than done. However, there are specific elements of your policy that can significantly help boost patient compliance.
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Don’t make the mistake of taking your Notice of Privacy Practices lightly. Sure it may seem just like an extra piece of paperwork – that typically gets thrown away – but HIPAA has very specific rules you must comply with.
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Deciding whether to require your staff to be vaccinated against COVID-19 may not be your choice.  It is important that you keep up on your state vaccination requirements and deadlines to ensure your compliance.
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This 17-page guide provides you with answers to your most vexing HHS Provider Relief Fund Reporting Portal questions from healthcare attorney, Amanda L. Waesch, Esq. Keep more of the Provider Relief money you received.
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You can use your employees’ personality differences to improve their work productivity and reduce the drama in your practice. It isn’t hard, you just have to know how, and this expert-led training will walk you through the process.
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Now that the pandemic is waning, and your life is slowly transitioning back to normal (albeit a new normal), your practice is faced with a slew of COVID-19-related challenges you could have never prepared for.
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Microsoft Excel is an excellent spreadsheet application that you can use to track your physician data. With a spreadsheet you can easily sort and filter the data to analyze it in different ways, track provider credentialing status, and highlight important dates and completion status. Download the Credentialing Tool to Track Moving Parts: Excel Spreadsheet now.
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You can boost your overall revenue by 2% but you must comply with detailed Medicare regulations for TCM CPT codes 99495 and 99496. This is where proper documentation of all post-discharge communications, visits and services provided is KEY – and that’s where this Complimentary TCM Template can help …
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Providing poor service (including over the phone) is one of the quickest ways for you to lose patients. A recent study indicated that almost 89% of patients will leave a practice after just two poor service experiences. So, your chances to get it right are very limited.
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Being prepared and knowing how to respond to an active shooter event at your practice is the key to survival—and survival is no accident. There are very specific preparations and actions you can take to prepare your employees and keep both your staff and patients safe.
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Keeping your provider enrollment and credentialing up-to-date and accurate can be a huge time drain. Even the smallest error can have dire consequences to your provider’s reimbursement. A key to getting it right is mastering the numerous acronyms, their definitions and associated websites.
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Modifier 25 continues to be one of the most confusing and difficult modifiers to use correctly. It’s also one of the most important, when it comes to you getting paid more of what you deserve for the E/M services you provide.
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In 2021, how you calculate your E/M level has been uprooted. You can either track time to help you choose the correct code, or determine the Medical Decision Making (MDM) Element level. And while time-based coding is more straightforward, you’ll be cheating yourself out of higher-level visits (and their reimbursement) if you rely on time alone.
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While you and your staff want to promote COVID-19 prevention with vaccinations, you’ve got a lot of concerns about if and how you can require them. Mandatory COVID-19 vaccination policies violate federal laws. Employee policies must include specific language that protects employees and practices from costly lawsuits.
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Let’s face it, COVID-19 has made hiring and retaining staff for your practice harder than EVER. These are not normal times. Stress is at an all-time high for everyone. It’s easy for employees to allow the negativity of the pandemic to seep into your office.
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Offering write-offs on patient bills – if done incorrectly – can lead to massive financial and legal penalties! Protect your practice by implementing and following these billing safeguards.
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FBI November Alert: Medical record cyberattacks skyrocketed last month in the US, and your practice could be next. When hit, you’ll lose access to your medical records for approximately 15 days, and the average ransom demand is $111,000.
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With COVID-19 telemedicine rules shifting irregularly and contradictory explanations, making a misstep on reporting your telehealth services is really easy. But you can’t afford to wait any longer to take a hard look at your coding and billing guidelines.
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Your front desk and back end staff have totally different exposure risks than your technicians and providers. So there’s no need to make them all wear the same gear to protect them from COVID-19 – and your practice from fines and lawsuits if you know how.
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With school openings, influenza coming, and coronavirus vaccine glimpses, your practice has a lot to handle during the Autumn months and into 2021. Planning your best approach and encouraging your employees to stay strong through the fall is even TOUGHER than usual.
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