All Trainings

  • Expert Presenter: Debra Phairas MBA

    It happens every day, and it doesn’t matter where you’re located, your specialty or your practice size. An MGMA survey found that 83% of practice admins have been associated with a practice where theft occurred…

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  • Expert Presenter: Linda Duckworth CPC, CHC

    As Medicare and private payers continue to go after reimbursement paid in error, the chances you’ll get audited has increased. Auditors can dig through your previously filed claims for a “look back period” of 6 YEARS…

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  • Expert Presenter: Wayne Miller Esq.

    Even if your Medicare claim appeal is denied (twice), you still have a chance to get your claim paid. The next level of appeal is called an Administrative Law Judge (AL J). Knowing whether you should request a…

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  • Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    It’s not enough anymore for your nurses to be JUST amazing clinically. Your nursing team negatively interacting with your patients has very real, hard-hitting consequences for your practice. Don’t make the mistake of…

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  • Expert Presenter: Steve Selbst

    Open the doors of those “closed” and “narrowed” insurance panels that will most benefit your practice. Don’t walk away from payers when they deny you access to the patients you want. Use these proven tactics to get…

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  • Expert Presenters: Donna Goestenkors CPMSM; Suzette Sutton BA

    There are a slew of standard reports that your system produces, but it’s inevitable that the specific information you need isn’t included. Unless you have the skills to generate the specific data you need…

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  • Expert Presenter: John Brewer

    Cyberattacks use ransomware that infects your files & then demands you pay a ransom to get them back. Plus, HIPAA considers them compromised & subject to significant penalties and fines…

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  • Expert Presenter: Dr. Donald E. Wetmore JD

    Every day your practice requires you to manage more in less time. Sure, there are only 24 hours in a day, but wouldn’t it be great if you could feel like you have 4 more hours each day? To do so you only need to […]

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  • Expert Presenter: Deron Bibb MBA

    Every time you lose a member of your front desk staff it costs you – BIG (as much as 3x salary, more for smaller practices). Get best practices when hiring for your reception positions plus keep them longer by […]

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  • Expert Presenter: Jim Grigsby

    Written communication skills are critical to being a good manager. You must be able to clearly and concisely communicate with your staff, patients, & providers. These skills are more important than ever considering […]

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  • Expert Presenter: Josh Gindea DDS

    The only way your dental practice will survive long-term is to keep a constant stream of new patients walking in your door. The problem is, how patients find you is constantly changing. Get proven online strategies […]

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  • Expert Presenter: Larry Brooks AIA

    Just imagine if you could free up enough time for your provider to see one additional patient a day – and not be rushed. Determine how best to streamline your processes and better utilize your provider’s time by […]

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  • Expert Presenter: John Brewer

    Social media use is increasing, not decreasing. This means that someone on your staff is most likely posting to a social media site right now. Make sure you are protected with a plan that really protects […]

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  • Expert Presenter: Tod Ferran CISSP, QSA

    Healthcare data breaches occur every 2 days, and are 46.2% of all US data breaches. If it occurs you’ll lose patients, get flagged for a HIPAA audit and potentially pay hefty fines unless you do something about it […]

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  • Expert Presenter: Rhonda Granja B.S., CMC, CMOM, CMA, CPC

    HIPAA audits are on the rise. The most common violations are usually for reasons you’d never think of. There are several tactics you can use that will protect you from violations, and help you avoid an audit […]

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  • PECOS Medicare Enrollment
    Expert Presenter: Gretchin S. Heckenlively CPA, FHFMA

    PECOS Enrollment expert, Gretchin Heckenlively, CPA, FHFMA, will show you how to correctly set-up your surrogacy access as well as accurately fill out Medicare forms 855I and 855R for optimal payments.

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