All Trainings
Expert Presenter: Leonta Williams RHIA, CCS, CCDS, CPC, CPCO, CRC, CEMC, CHONCEverything you need to more accurately determine when to use ‘history of’ ICD-10-CM codes, how to use Z codes, and how to work with providers to improve documentation for cleaner claims and fewer denials.
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Expert Presenter: Kim Huey MJ, CHC, CPC, CCS-P, PCS, CPCOLearn how to more easily identify what is missing from your provider documentation and keeping your claims from getting paid. You’ll also and better communicate with them to get what you need. These skills will help you improve your patient record accuracy and ethically maximize your claim reimbursement.
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Expert Presenter: Steven S. Wilder BA, CHSP, STSYour practice is not immune to the devastation of a natural disaster. Don’t make the mistake of not being prepared. It’s not just about preparing for the event. There are actions you can take today to improve…
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Expert Presenter: Debra Phairas MBAFrom hidden expenses to overstaffing to slow paying patients, any one of these could cause your practice to end up in a financial nightmare. But, if you know what key indicators to track, you can…
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Expert Presenter: Pam Joslin MM, CMC, CMIS, CMOM, CMCO, CEMA, CMCA-E/MGetting one negative online review about anything from long waiting times to a billing mistake, can cost you up to 30 new patients. There are proven steps you can take to fight back against harmful patient comments…
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Expert Presenters: Karen Hoffer LPN, AE-C ; Gail Scheller RN, AE-CWithout a recall strategy, many of your patients would never schedule their next visit. This lack of recurring patient care puts your practice at risk of losing hundreds of thousands of dollars in lost revenue…
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Expert Presenter: Amy M. Niehaus MBA, CPMSM, CPCSGetting and keeping your providers enrolled in the most popular payer networks is the only way to ensure the success of your practice. However, it can be complicated and time consuming, but it doesn’t have to be…
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Expert Presenter: Stephanie Thomas CPC, CANPCThere is a lot riding on the accuracy of the claims you submit. Missing even one step in the billing process can result in dire consequences – significant reductions in reimbursement, increased denials, and ultimately…
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Expert Presenter: Debra Phairas MBAIt happens every day, and it doesn’t matter where you’re located, your specialty or your practice size. An MGMA survey found that 83% of practice admins have been associated with a practice where theft occurred…
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Expert Presenter: Linda Duckworth CPC, CHCAs Medicare and private payers continue to go after reimbursement paid in error, the chances you’ll get audited has increased. Auditors can dig through your previously filed claims for a “look back period” of 6 YEARS…
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Expert Presenter: Wayne Miller Esq.Even if your Medicare claim appeal is denied (twice), you still have a chance to get your claim paid. The next level of appeal is called an Administrative Law Judge (AL J). Knowing whether you should request a…
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Expert Presenter: Steve SelbstOpen the doors of those “closed” and “narrowed” insurance panels that will most benefit your practice. Don’t walk away from payers when they deny you access to the patients you want. Use these proven tactics to get…
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Expert Presenters: Donna Goestenkors CPMSM; Suzette Sutton BAThere are a slew of standard reports that your system produces, but it’s inevitable that the specific information you need isn’t included. Unless you have the skills to generate the specific data you need…
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Expert Presenter: John BrewerCyberattacks use ransomware that infects your files & then demands you pay a ransom to get them back. Plus, HIPAA considers them compromised & subject to significant penalties and fines…
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Expert Presenter: Deron Bibb MBAEvery time you lose a member of your front desk staff it costs you – BIG (as much as 3x salary, more for smaller practices). Get best practices when hiring for your reception positions plus keep them longer by […]
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Expert Presenter: Jim GrigsbyWritten communication skills are critical to being a good manager. You must be able to clearly and concisely communicate with your staff, patients, & providers. These skills are more important than ever considering […]
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