All Trainings

  • Stop-Violence-at-Work-Before-It-Starts
    Recognizing and Defusing Aggressive Behavior (Before it Becomes Violent)
    Expert Presenter: Steven S. Wilder BA, CHSP, STS

    Violence against healthcare professionals continues to increase each year. There are specific steps that are clear markers of violence, and once you know what to look for you can significantly reduce…

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    Get Closed Insurance Panels to Open Their Doors
    Expert Presenter: Steve Selbst

    Open the doors of those “closed” and “narrowed” insurance panels that will most benefit your practice. Don’t walk away from payers when they deny you access to the patients you want. Use these proven tactics to get…

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  • Credentialing-Priveleging-Reporting_final
    Master Credentialing and Privileging Reporting
    Expert Presenters: Donna Goestenkors CPMSM; Suzette Sutton BA

    There are a slew of standard reports that your system produces, but it’s inevitable that the specific information you need isn’t included. Unless you have the skills to generate the specific data you need…

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  • girl stop hand
    HIPAA and Ransomware: Protect Against Attacks and Violation Penalties
    Expert Presenter: John Brewer

    Cyberattacks use ransomware that infects your files & then demands you pay a ransom to get them back. Plus, HIPAA considers them compromised & subject to significant penalties and fines…

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  • clock-woman
    Time Management: Gain 4 More Hours a Day
    Expert Presenter: Dr. Donald E. Wetmore JD

    Every day your practice requires you to manage more in less time. Sure, there are only 24 hours in a day, but wouldn’t it be great if you could feel like you have 4 more hours each day? To do so you only need to […]

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  • nurses2
    Front Desk: Head Off Hiring Nightmares
    Expert Presenter: Deron Bibb MBA

    Every time you lose a member of your front desk staff it costs you – BIG (as much as 3x salary, more for smaller practices). Get best practices when hiring for your reception positions plus keep them longer by […]

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  • annual site license subscription
    Annual Training Subscription
    Online Training for Your Entire Team

    National Experts Help You Keep ALL Your Practice Locations Compliant and Running Smoothly with Nearly 200 Online Targeted Trainings.  You and your entire team will receive immediate access to nearly 200 expert-led, how-to trainings to ensure you have the most up-to-the-minute guidance necessary on critical topics such as: coding and billing accuracy, denials, complex HIPAA […]

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  • woman success
    Boost Your Practice Communications with Proven Writing Tactics
    Expert Presenter: Jim Grigsby

    Written communication skills are critical to being a good manager. You must be able to clearly and concisely communicate with your staff, patients, & providers. These skills are more important than ever considering […]

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  • dental patient
    Dental: Boost New Patients for Your Practice
    Expert Presenter: Josh Gindea DDS

    The only way your dental practice will survive long-term is to keep a constant stream of new patients walking in your door. The problem is, how patients find you is constantly changing. Get proven online strategies […]

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  • doc-clipboard3jpg
    Patient Flow: Eliminate Logjams and Boost Revenue
    Expert Presenter: Larry Brooks AIA

    Just imagine if you could free up enough time for your provider to see one additional patient a day – and not be rushed. Determine how best to streamline your processes and better utilize your provider’s time by […]

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  • Social Media HIPAA Policy: Head Off Violations
    Expert Presenter: John Brewer

    Social media use is increasing, not decreasing. This means that someone on your staff is most likely posting to a social media site right now. Make sure you are protected with a plan that really protects […]

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  • cybercrime
    HIPAA: Take Action Against Data Breaches
    Expert Presenter: Tod Ferran CISSP, QSA

    Healthcare data breaches occur every 2 days, and are 46.2% of all US data breaches. If it occurs you’ll lose patients, get flagged for a HIPAA audit and potentially pay hefty fines unless you do something about it […]

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