All Trainings
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Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I
HIPAA violations in medical practices can have serious consequences, ranging from financial penalties to damage to the reputation of the healthcare provider.
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Expert Presenter: Amanda Waesch Esq.
Medical records are legal documents that support every aspect of patient care, and one medical documentation mistake can get you audited. Then violations, penalties, and unpaid claims follow. Protect yourself with this online training.
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Expert Presenter: David J. Zetter PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP
Using your provider’s login to manage Medicare enrollment violates CMS rules. Enrollment expert, David J. Zetter, provides practical tactics to help you comply with CMS requirements for PECOS surrogacy management.
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Expert Presenter: Merikay Hunt MS
Help your practice run more harmoniously and productively with easy-to-implement difficult conversation skills. Your practice depends on you to resolve employee issues quickly and efficiently. Find out how with this online training.
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Expert Presenter: Iliana Peters JD, LLM, CISSP
The biggest HIPAA violations generally occur when your providers text or email their staff, and with new CMS guidance out on texting patients, you can’t afford to miss them. Learn expert tactics to avoid massive penalties and fines.
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Expert Presenter: Maya Turner CPC, CPMA, CPCO, CPC-I (AAPC Approved Instructor)
Correct telehealth billing and coding can produce significant revenue for your practice. But in 2024 this will be harder than ever. Get proven tactics to more successfully bill and code telehealth services & get paid more.
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Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I
The front desk staff in medical practices play a crucial role in creating the first impression and setting the tone for patients’ experiences. Effective phone etiquette is essential for providing excellent customer service.
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Expert Presenter: Yesenia Servin CPMSM, PESC
CMS is updating its enrollment system with Medicare PECOS 2.0, and if you want to continue being able to enroll and credential your providers, you must master the changes. Prep now with this exclusive sneak peek of the new system.
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Expert Presenters: Daphne Kackloudis Esq.; Ashley Watson Esq.
Offering professional courtesy discounts to fellow providers or discounting patient fees may be perfectly legal – if you do it right. During this online training, you’ll get the tools to avoid law violations and the penalties that follow.
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Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I
Your front desk could be losing you patients. The service your front desk staff provide is a key factor in your ability retain your patients. Don’t let poor patient service lead to lost patients and money. Solve this problem right now.
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Expert Presenter: Yesenia Servin CPMSM, PESC
Medicare’s 855I enrollment form has changed again. This makes it harder than ever to navigate your provider enrollments and get paid. Get expert advice to master these changes during this 60-minute online training.
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Expert Presenter: David J. Zetter PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP
About 83% of your non-Medicare/Medicaid claims are governed by ERISA regulations. However, payers don’t want you to know how to apply these rules to take control of your reimbursement. This training shows you how.
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Expert Presenter: Kelly Holden JD
Your practice must comply with the NEW Department of Labor Independent Contractor Rule by the March 11 deadline or face hefty penalties, claim repayments, lawsuits and even jail time. Comply with this online training.
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Expert Presenter: Mike Cummings CPP
Your front desk staff must be experts at de-escalating angry patients. The safety of your staff and patients depends on it. This training gives step-by-step instructions on keeping you safe and the patients at your front desk calm.
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Expert Presenter: Blake R. Gerney Esq.
New 2024 FinCen reporting rules require your practice to submit accurate practice data to the government or pay $500 daily penalty. This online training will walk you through how to comply with these Corporate Transparency rules.
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