All Trainings

  • Marijuana in the workplace
    Protect Against Employee Marijuana Impairment Errors & Lawsuits
    Expert Presenter: Don Phin Esq.

    As marijuana becomes more legal across the country, employee impairment is on the rise. You must protect against workplace safety nightmares due to staff impairment. An employment law attorney can clarify these issues.

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  • patient collections
    Boost Your Front Desk Patient Collections Quickly and Easily
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    If your front desk patient collections don’t make up at least 25% of your revenue, you are losing money. You can halt these losses by implementing the step-by-step collection strategies you’ll receive during…

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  • False Claims Act
    Protect Against New False Claims Act Penalties w/Your Compliance Plan
    Expert Presenter: Amanda Waesch Esq.

    The Supreme Court made major updates to how False Claims Act violations are identified, and if your practice isn’t ready, you could face massive fines. This expert online training will provide actionable strategies to stay compliant.

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  • Medicare revalidation
    Cut Through Medicare Revalidation Headaches Fast
    Expert Presenter: Yesenia Servin CPMSM, PESC

    CMS revalidation rules are confusing. Get them wrong and you risk being deactivated from Medicare and not getting paid. This training walks you through the entire provider Medicare revalidation process and helps you get it right every time.

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  • Patient abandonment lawsuit
    Fire Your Patient Without a Costly Abandonment Lawsuit
    Expert Presenters: Daphne Kackloudis Esq.; Ashley Watson Esq.

    Healthcare attorneys provides plain-English advice on how you can terminate a physician-patient relationship without ending up in court. This online training provides the precise steps you must employ to head off a financial nightmare

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  • ChatGPT
    Stop ChatGPT from Increasing Practice Compliance & Legal Risks
    Expert Presenter: Leslie Boles BA, CCS, CPC, CPMA, CHC, CPC-I, CRC

    Using ChatGPT’s AI tools to improve your practice’s productivity can significantly increase your compliance and legal risk – unless you know how to avoid it. This expert-led online training will help you protect against violations.

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  • CAQH Proview
    CAQH ProView New Changes: Ace Provider Enrollments and Attestations
    Expert Presenter: Yesenia Servin CPMSM, PESC

    Accurately processing provider credentialing and enrollment requires the ability to swiftly navigate the CAQH ProView portal, which recently changed. Discover how to save time and stress by getting a walkthrough from an expert.

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  • phone etiquette
    Front Desk: First-Rate Phone Etiquette Skills for Your Practice
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Your practice depends on effective communication between your staff and patients. This training will provide your entire team with excellent phone etiquette skills to ensure patient satisfaction and practice success.

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  • Professional courtesy discount
    Stop Violating Professional Courtesy & Patient Discount Laws
    Expert Presenters: Ashley Watson Esq.; Daphne Kackloudis Esq.

    Offering professional courtesy discounts to fellow providers or discounting patient fees may be perfectly legal – if you do it right. During this online training, you’ll get the tools to avoid law violations and the penalties that follow.

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  • E/M services
    E/M Services: Stop Undercoding, Get Paid More of What You’re Due
    Expert Presenter: Brenda Edwards CPC, CDEO, CPB, CPMA, CPC-I, CEMC, CRC, CPMS, CMRS, CMCS

    You are not being paid for thousands of dollars’ worth of E/M services every year due to undercoding. Collect more of what you’re due by accurately selecting the right E/M level code, thanks to expert help and proven examples.

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  • Patient Service
    Head Off Patient Service Disasters at Your Front Desk Now
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Your front desk could be losing you patients. The service your front desk staff provide is a key factor in your ability retain your patients. Don’t let poor patient service lead to lost patients and money. Solve this problem right now.

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  • Informed consent
    Resolve Informed Consent Violations to Avoid Legal Nightmares
    Expert Presenter: Jeana Singleton JD

    Getting consent is so much more than just quickly discussing risks and having your patients sign a form, but this is typically what happens. Don’t fall into this trap. Healthcare attorney walks you through how to protect your practice.

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  • Negotiation
    Get Higher-Paying Contracts with Proven Negotiation Strategies
    Expert Presenter: David J. Zetter PHR, SHRM-CP, CHC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP

    Don’t give up on your under reimbursing contracts due to lack of payer response to your negotiation requests. Learn how to improve payer contract negotiation results. Get the tools you need to secure higher rates and better terms.

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  • Difficult conversations
    Simplify Difficult Money Conversations w/Patients, Boost Pay Up
    Expert Presenter: Sherri Lewis CPB

    Avoiding difficult patient conversations about money can lead to stress and lost pay for your practice. This expert training can help you simply these tricky talks and help you forge stronger patient relations while maximizing pay up.

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  • Modifier 59
    Modifier 59: Proven Strategies to Boost Pay & Halt Denials
    Expert Presenter: Dreama Sloan-Kelly MD, CCS, CPC

    Modifier 59 is among the most frequently used modifiers, but also one of the most often denied. Halt those denials and bring in the pay your practice deserves with these essential modifier tips.

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  • NCCI Edits
    Overturn Payer Denials Due to 2023 NCCI Edits & Get Paid More
    Expert Presenter: Lynn Anderanin CPC, CPB, CPPM, CPMA, CPC-I, COSC

    Bundling is a major source of denials, but you can fight back. This online training helps you overturn bad denials due to 2023 NCCI Edits and RVUs. Master the 2023 NCCI edits to reverse bad denials and improve your revenue.

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