All Trainings

  • Medicare ABN Form
    Expert Presenter: Toni Elhoms CCS, CPC, CPMA, CRC, AHIMA-Approved ICD-10-CM/PCS Trainer

    Cut through the confusion of when an Advance Beneficiary Notices (ABN) form is considered mandatory vs. voluntary. Get it wrong, and your practice could be hit with costly, time-consuming audits, recoupments, and fines.

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  • healthcare HR
    Expert Presenters: Ariel D. Fenster Esq.; Michelle Anderson JD; Kelly Holden JD; Susan Childs FACMPE

    Even simple HR mistakes can have serious consequences for your practice. This expert-led 4-Part online training series will provide you with healthcare HR tactics to help you avoid legal issues and keep employees happy.

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  • HIPAA medical records release laws
    Expert Presenters: Dominique Shelton Leipzig Esq.; Charles E. Harris II, Esq.; Brittney Leyva Esq.

    Despite recent government ruling about reproductive rights, medical practices must stay compliant when responding to requests for patient records. Learn how to comply with these new laws when disclosing PHI.

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  • HIPAA and telehealth
    Expert Presenter: Amanda Waesch Esq.

    The government has made complying with HIPAA for telehealth more difficult with NEW audio-only rules you must comply with. This online training will provide you with actionable tips to stay compliant and help you avoid audits & fines.

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  • 2022 caqh provider
    Expert Presenter: Yesenia Servin CPMSM, PESC

    The 2022 CAQH ProView credentialing portal updates are a nightmare. The changes are holding up enrollments and delaying payments. Get proven tips from expert-led online training so your cash doesn’t come to a screeching halt.

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  • violence in healthcare
    Expert Presenter: John White CPP, CHPA

    Your front desk staff members are the most vulnerable if the unthinkable happens and your practice is under siege. But there are proven actions you can take to protect patients and staff. An expert security expert will show you how.

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  • Medicaid provider enrollment
    Expert Presenter: Knicole C. Emanuel JD

    You can attract new patients and open additional revenue opportunities by enrolling in Medicaid – but first, you must master the rules. Don’t miss a detail during the Medicaid provider enrollment and credentialing process.

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  • managed care contracts
    Expert Presenter: Michael R. Lowe Esq.

    Uncover language in your managed care contracts that can help your practice get paid more and avoid hidden pitfalls. Healthcare attorney Michael R. Lowe shows you how to make your managed care contracts work for you.

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  • Employee retention strategies
    Expert Presenter: Susan Childs FACMPE

    Proven retention tactics to improve your practice’s turnover rates and maintain key staff in place. It isn’t hard, you just must know how, and this expert-led training will walk you through the process.

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  • Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Even simple front desk mistakes can have serious consequences for your practice. This expert-led 5-Part online training series will provide your front desk team with proven tactics to help them avoid the most common danger areas.

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  • front desk hipaa violations
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Stay off of HIPAA audit target lists by overcoming the most common front desk HIPAA violations with simple, proven strategies that really work.

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  • Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    If your front desk patient collections don’t make up at least 25% of your revenue, you are losing money. You can halt these losses by implementing the step-by-step collection strategies you’ll receive during…

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  • OSHA inspection
    Expert Presenter: Matthew Deffebach JD

    Is your practice ready for a surprise OSHA inspection? If not, you could be at risk of OSHA fines and penalties. Prep now with expert guidance that can help every medical practice breeze through an OSHA inspection.

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  • phone etiquette skills
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Your practice depends on effective communication between your front desk staff and patients. This training will provide your front desk team with excellent phone etiquette skills to ensure  patient satisfaction and practice success.

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  • Coding for non-coders
    Expert Presenter: Victoria M. Moll CPC, CPMA, CPRC

    You depend on accurate medical coding to keep your practice’s reimbursement flowing — and though it’s not vital for everyone to know HOW to code, it is important to get a basic understanding of coding to preserve your income.

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  • Medical records destruction
    Expert Presenters: Daphne Kackloudis Esq.; Ashley Watson Esq.

    Just wait until you realize that medical records retention and destruction laws have been extended beyond 6 years. Get eye-opening rules and step-by-step advice from expert healthcare attorneys to prevent massive fines.

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