All Trainings
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Expert Presenter: Jeana Singleton JDProven strategies to help you reduce lost revenue from patient no shows without increasing your legal risk. Learn specifically what actions will and won’t get you into legal trouble as you work to reduce patient no shows.
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Expert Presenter: David J. Zetter PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHPGet payers to abide by their contract promises to reduce payment delays, claim denials, authorization holdups, provider enrollment barriers, etc. Find out how. Sign up for this training presented by expert David Zetter.
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Expert Presenter: Brian L. Tuttle CPHIT, CHP, CHA, CBRA, CISSP, CCNAChanges to the HIPAA Security Rule this year will make it easier than ever for auditors to catch violations. The result? More fines and bigger penalties. Get expert advice to avoid this nightmare with this training.
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Expert Presenter: Keisha Wilson CCS, CPC, CPCO, CPMA, CRC, CPB, AAPC Approved InstructorMedicare Secondary Payer denials are among the top five denial reasons from Part B payers — but they don’t have to be. This expert-led online training will help you cut MSP denials and collect faster.
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Expert Presenter: Shannon O. Deconda CPC, CEMC, CEMA, CPMA, CRTT, CPA-EDU, CPA-THACMS overhauled the incident to billing requirements yet again, but you can use the changes to your advantage if you master the latest updates. Learn from an expert during this one-hour online training.
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Expert Presenter: Susan Childs FACMPESign up for this online training to equip your reception staff with the communication skills necessary to overturn the most difficult patients.
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Expert Presenter: David J. Zetter PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHPAbout 83% of your non-Medicare/Medicaid claims are governed by ERISA regulations. However, payers don’t want you to know how to apply these rules to take control of your reimbursement. This training shows you how.
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Expert Presenters: Daphne Kackloudis Esq.; Jordan Burdick JDTerminating a payer contract might seem straightforward, but the minefield that follows can be a legal and regulatory nightmare. Protect your practice against the fallout by attending this expert-led 60-minute online training.
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Expert Presenter: Mike Cummings CPPYour front desk staff must be experts at de-escalating angry patients. The safety of your staff and patients depends on it. This training gives step-by-step instructions on keeping you safe and the patients at your front desk calm.
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Expert Presenter: Jennifer Thompson MHAPhysician referral patients bring in more lifetime revenue to your practice than patients who find you in other ways. This online training walks you through how to boost your physician referrals, and the added revenue they bring.
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Expert Presenter: John White CPP, CHPAYour front desk staff are the most vulnerable when it comes to an active shooter or armed intruder attack. Help them protect your practice with proven active shooter preparedness tactics to improve survival outcomes for your practice.
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Expert Presenter: Iliana Peters JD, LLM, CISSPThe biggest HIPAA violations generally occur when your providers text or email their staff, and with new CMS guidance out on texting patients, you can’t afford to miss them. Learn expert tactics to avoid massive penalties and fines.
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Expert Presenter: Maya Turner CPC, CPB, CPMA, CPCO, CFPC, CRC, CPC-I (AAPC Approved Instructor)The new 2025 Advanced Primary Care Management (APCM) codes allow you to bring in an additional $107 per patient each month. Let coding expert, Maya Turner, show you how to get paid more during this online training.
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Expert Presenters: Daphne Kackloudis Esq.; Ashley Watson Esq.Offering professional courtesy discounts to fellow providers or discounting patient fees may be perfectly legal – if you do it right. During this online training, you’ll get the tools to avoid law violations and the penalties that follow.
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Expert Presenter: David J. Zetter PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHPDon’t give up on your under reimbursing contracts due to lack of payer response to your negotiation requests. Learn how to improve payer contract negotiation results. Get the tools you need to secure higher rates and better terms.
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Expert Presenter: Amanda Waesch Esq.Failing to collect copays and deductibles can get you into just as much trouble as collecting them incorrectly. Protect your practice against costly violations with the actionable tactics in this healthcare attorney-led online training.
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