All Trainings

  • Physician referral
    Expert Presenter: Jennifer Thompson MHA

    Physician referral patients bring in more lifetime revenue to your practice than patients who find you in other ways.  This online training walks you through how to boost your physician referrals, and the added revenue they bring.

    Learn More
  • CAQH
    Expert Presenter: Yesenia Servin CPMSM, PESC

    Accurately processing provider credentialing and enrollment requires the ability to swiftly navigate the CAQH portal, which recently changed. Discover how to save time and stress by getting a walkthrough from an expert.

    Learn More
  • Active Shooter Preparedness
    Expert Presenter: John White CPP, CHPA

    Your front desk staff are the most vulnerable when it comes to an active shooter or armed intruder attack. Help them protect your practice with proven active shooter preparedness tactics to improve survival outcomes for your practice.

    Learn More
  • HIPAA Compliant Texting
    Expert Presenter: Iliana Peters JD, LLM, CISSP

    The biggest HIPAA violations generally occur when your providers text or email their staff, and with new CMS guidance out on texting patients, you can’t afford to miss them. Learn expert tactics to avoid massive penalties and fines.

    Learn More
  • APCM
    Expert Presenter: Maya Turner CPC, CPB, CPMA, CPCO, CFPC, CRC, CPC-I (AAPC Approved Instructor)

    The new 2025 Advanced Primary Care Management (APCM) codes allow you to bring in an additional $107 per patient each month. Let coding expert, Maya Turner, show you how to get paid more during this online training.

    Learn More
  • Professional courtesy discount
    Expert Presenters: Daphne Kackloudis Esq.; Ashley Watson Esq.

    Offering professional courtesy discounts to fellow providers or discounting patient fees may be perfectly legal – if you do it right. During this online training, you’ll get the tools to avoid law violations and the penalties that follow.

    Learn More
  • Negotiation
    Expert Presenter: David J. Zetter PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP

    Don’t give up on your under reimbursing contracts due to lack of payer response to your negotiation requests. Learn how to improve payer contract negotiation results. Get the tools you need to secure higher rates and better terms.

    Learn More
  • Copays
    Expert Presenter: Amanda Waesch Esq.

    Failing to collect copays and deductibles can get you into just as much trouble as collecting them incorrectly.  Protect your practice against costly violations with the actionable tactics in this healthcare attorney-led online training.

    Learn More
  • Locum tenens
    Expert Presenter: Rachel V. Rose JD, MBA

    Utilizing locum tenens providers can be a huge benefit to your practice. But it can also be a legal nightmare if you fail to comply with the complex rules.  Get how-to help from legal expert Rachel Rose during this training.

    Learn More
  • Angry patient
    Expert Presenter: Merikay Hunt MS

    When an angry patient calls your practice, it’s up to your staff to defuse the situation. Gain proven phone strategies on how to quickly identify why a patient is really upset, and exactly how to defuse the situation and keep it stabilized.

    Learn More
  • pecos surrogacy enrollment
    Expert Presenter: David J. Zetter PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP

    Using your provider’s login to manage Medicare enrollment violates CMS rules. Enrollment expert, David J. Zetter, provides practical tactics to help you comply with CMS requirements for PECOS surrogacy management.

    Learn More
  • Good Faith Estimate
    Expert Presenter: Amanda Waesch Esq.

    With a few simple changes, you can streamline your Good Faith Estimate processes, head off compliance issues, negotiate higher payer rates and get paid more. Healthcare attorney Amanda Waesch, Esq., shows you how.

    Learn More
  • Employment laws
    Expert Presenter: Bryan Meek Esq.

    Compliance with the new 2025 employment law changes doesn’t have to be a nightmare. You can quickly and easily protect your practice from costly employment law violation lawsuits by attending this attorney-led online training.

    Learn More
  • Hipaa compliance training
    Expert Presenter: Erica Beacom JD

    You must fulfill HIPAA compliance training requirements if you submit claims or patient info electronically, including faxing, even if you don’t see Medicare patients. This expert-led training walks you through how to comply.

    Learn More
  • Stark law
    Expert Presenter: Michael R. Lowe Esq.

    Penalties have hit record highs for Anti-Kickback and Stark Law violations, and the rules are more complicated than ever. Avoid being a target with updated, actionable advice to help you enter 2025 protected.

    Learn More