All Trainings
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Expert Presenter: Merikay Hunt MSWhen an angry patient calls your practice, it’s up to your staff to defuse the situation. Gain proven phone strategies on how to quickly identify why a patient is really upset, and exactly how to defuse the situation and keep it stabilized.
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Expert Presenter: David J. Zetter PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHPUsing your provider’s login to manage Medicare enrollment violates CMS rules. Enrollment expert, David J. Zetter, provides practical tactics to help you comply with CMS requirements for PECOS surrogacy management.
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Expert Presenter: Amanda Waesch Esq.With a few simple changes, you can streamline your Good Faith Estimate processes, head off compliance issues, negotiate higher payer rates and get paid more. Healthcare attorney Amanda Waesch, Esq., shows you how.
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Expert Presenter: Bryan Meek Esq.Compliance with the new 2025 employment law changes doesn’t have to be a nightmare. You can quickly and easily protect your practice from costly employment law violation lawsuits by attending this attorney-led online training.
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Expert Presenter: Erica Beacom JDYou must fulfill HIPAA compliance training requirements if you submit claims or patient info electronically, including faxing, even if you don’t see Medicare patients. This expert-led training walks you through how to comply.
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Expert Presenter: Doral Jacobsen MBA, FACMPEYou can negotiate with third-party payers to increase your reimbursement – if you know how. This expert-leg online training will provide you with step-by-step contract negotiation strategies that word. Start getting paid more today.
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Expert Presenter: David J. Zetter PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHPThe physician credentialing process is a complicated collection of hoops to jump through and moving parts to track. Get a step-by-step, proven process to help you keep cash flowing.
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Expert Presenter: John Surma JDNew & pending OSHA rules make practice audits more likely. OSHA has increased inspections & penalty enforcements. Being prepared with the expert-advice from this training is key to avoiding and/or surviving an OSHA inspection.
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Expert Presenter: Dreama Sloan-Kelly MD, CCS, CPCAuditors recently found that more than half of telehealth services for mental health are billed incorrectly. This online training will help you stop these common coding & billing errors to collect more for these complex claims.
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Expert Presenter: Melissa Soliz JDAvoid violating the recently updated medical record confidentiality rules for your patients with substance use disorder diagnoses. Healthcare attorney Melissa Soliz helps you avoid massive fines during her online training.
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Expert Presenter: Yesenia Servin CPMSM, PESCMedicare’s 855I enrollment form has changed again. This makes it harder than ever to navigate your provider enrollments and get paid. Get expert advice to master these changes during this 60-minute online training.
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Expert Presenter: Leslie Boles BA, CCS, CPC, CPMA, CHC, CPC-I, CRCUsing ChatGPT’s AI tools to improve your practice’s productivity can significantly increase your compliance and legal risk – unless you know how to avoid it. This expert-led online training will help you protect against violations.
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Expert Presenter: Don Phin Esq.As marijuana becomes more legal across the country, employee impairment is on the rise. You must protect against workplace safety nightmares due to staff impairment. An employment law attorney can clarify these issues.
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Expert Presenter: Beth Rontal LICSWInsurance companies are cracking down on how you document therapy progress notes. Even simple mistakes can greatly reduce your ability to get paid, lead to payer audits, recoupments, and penalties. This training can help.
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Expert Presenters: Daphne Kackloudis Esq.; Ashley Watson Esq.Healthcare attorneys provides plain-English advice on how you can terminate a physician-patient relationship without ending up in court. This online training provides the precise steps you must employ to head off a financial nightmare
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Expert Presenter: Don Self CPC, CMCS, CASACombat non-Medicare and Non-Medicaid denials with proven ERISA appeal letter writing strategies. Online training helps you get more claims paid.
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