All Trainings

  • Phone etiquette
    Expert Presenter: Angela Davis Sullivan

    Stop losing dental patients due to poor phone interactions with time-tested phone etiquette skills for your entire team. These simply strategies are proven to positively impact on your dental practice’s success.

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  • Third Party Payer
    Expert Presenter: Doral Jacobsen MBA, FACMPE

    You can negotiate with third-party payers to increase your reimbursement – if you know how. This expert-leg online training will provide you with step-by-step contract negotiation strategies that word. Start getting paid more today.

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  • Out of network billing laws
    Expert Presenter: David Vaughn JD, CPC

    Complying with recent changes when billing for out-of-network and uninsured patients is more complicated due to recent rule changes. Learn how to comply before the audits begin. Sign up for online training today.

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  • Cash-only services
    Expert Presenter: Amanda Waesch Esq.

    You can stop providing administrative services to your patients for free. Many payers allow you to charge patients for these cash-only services if you do it compliantly. This expert-led online training will show you how.

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  • ERISA Regulations
    Expert Presenter: David J. Zetter PHR, SHRM-CP, CHC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP

    About 83% of your non-Medicare/Medicaid claims are governed by ERISA regulations. However, payers don’t want you to know how to apply these rules to take control of your reimbursement. This training shows you how.

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  • Release of Medical Records
    Expert Presenter: Lester J. Perling JD, MHA, CHC

    Mistakes when authorizing the release of medical records can lead to expensive legal problem – especially when you’re responding to legal requests. Help your practice comply with State/Federal laws and get it right the first time.

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  • IDR Process
    Expert Presenters: Daphne Kackloudis Esq.; Ashley Watson Esq.

    You can get paid for denied out-of-network services. The catch is that you must master CMS’ recently implemented IDR process. Get proven strategies to correctly utilize this new process to overturn these previously unpaid claims.

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  • dual eligible
    Expert Presenter: Owen Dahl LFACHE, CHBC, LSSMBB

    Billing for patients who have both Medicare and Medicaid is confusing. It’s easy to violate these complex federal & state regs and end up in a legal nightmare. Master how to stay compliant during this expert-led training.

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  • Expert Presenter: Lori Kleiman SPHR, SHRM-SCP

    Consequences for failing to comply with the new 2023 FLSA laws are stiff.  You must correctly classify employees to avoid penalties. This training will walk you through the process of implementing these confusing new rules to comply.

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  • Onboarding a New Physician
    Expert Presenter: David J. Zetter PHR, SHRM-CP, CHC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP

    When onboarding a new physician into your practice, your process must be flawless. A simple mistake can result in sever reimbursement delays – or worse, payer rule violations.  With this online training you’ll get it right the first time.

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  • 2023 E/M changes
    Expert Presenter: Kim Huey MJ, CHC, CPC, CCS-P, PCS, CPCO

    You must correctly incorporate the massive 2023 E/M changes to keep reimbursement flowing for prolonged services, ED visits and more. These expert, step-by-step coding tips will show you how.

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  • Provider Enrollment and Credentialing
    Expert Presenter: Tracey Tokheim

    You must correctly incorporate the massive 2023 E/M changes to keep reimbursement flowing for prolonged services, ED visits and more. These expert, step-by-step coding tips will show you how.

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  • TELEHEALTH REGULATIONS
    Expert Presenter: Amanda Waesch Esq.

    Complying with telehealth regulations is going to be even more of a headache. Federal and state Fraud Enforcement Officers are just waiting for you to mess up. Sign up for this training today to avoid massive violation penalties.

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  • CMS Physician Fee Schedule
    Expert Presenter: Kim Huey MJ, CHC, CPC, CCS-P, PCS, CPCO

    Get expert advice to help you get paid more of what you are due from Medicare and Medicaid by correctly implementing the CMS Physician Fee Schedule 2023 changes.

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  • LEP patient
    Expert Presenters: Daphne Kackloudis Esq.; Ashley Watson Esq.

    Updates to federal guidelines for 2023 mean it’s more important than ever to offer FREE translation services to an LEP patient. Master the new legal requirements to stay on the right side of the lawsuit.

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