Practice Mgmt
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Expert Presenter: Michelle Anderson JD
Just one complaint that your employee COVD-19 screening process infringes on staff’s rights and you could face a costly lawsuit. Attend this attorney-led online training to comply with employee, HIPAA, and compensation laws.
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Expert Presenters: Amanda Waesch Esq.; Bryan Meek Esq.
New COVID-19 employment rules make it easier than ever for you to terminate an employee the WRONG way. Learn proven strategies that will help you prevent unsupported unemployment claims and expensive lawsuits.
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Expert Presenter: Michael Wong Esq.
Head off costly face mask compliance violations, lawsuits and fines by attending this attorney-led online training. Avoid legal and financial hot water with proven advice to help your practice be safe and compliant.
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Expert Presenter: Chad Schiffman
Avoid common mistakes when responding to online reviews (both negative and positive). This training will help you maintain a positive online reputation, boost new patient volumes, and avoid massive HIPAA penalties.
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Expert Presenter: Jennifer Searfoss Esq.
Proven strategies to help you reduce lost revenue from patient no shows without increasing your legal risk. Learn specifically what actions will and won’t get you into legal trouble as you get more patients …
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Expert Presenter: Robert Spiel MBA
Learn the proven patient satisfaction formula that will dramatically improve your patients’ satisfaction, and in return boost your reimbursement, reduce risk, and improve productivity.
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Expert Presenter: Steven S. Wilder BA, CHSP, STS
Security Expert, Steve Wilder, BA, CHSP, STS, helps you shield your practice from everyday dangers with an easy to implement Hazard Vulnerability Assessment.
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Expert Presenter: Mary Pat Whaley FACMPE, CPC
No-shows and late cancels are a costly nightmare. They can lead to revenue losses for your practice of thousands of dollars- not to mention the management, scheduling, and patient care challenges they cause…
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Expert Presenter: Steven S. Wilder BA, CHSP, STS
Your practice is not immune to the devastation of a natural disaster. Don’t make the mistake of not being prepared. It’s not just about preparing for the event. There are actions you can take today to improve…
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Expert Presenter: Debra Phairas MBA
From hidden expenses to overstaffing to slow paying patients, any one of these could cause your practice to end up in a financial nightmare. But, if you know what key indicators to track, you can…
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Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I
The number one complaint from patients is their inability to get an appointment when they want it. There are proven strategies you can employ specific to primary care that can keep patients happy…
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Expert Presenter: Pam Joslin MM, CMC, CMIS, CMOM, CMCO, CEMA, CMCA-E/M
Getting one negative online review about anything from long waiting times to a billing mistake, can cost you up to 30 new patients. There are proven steps you can take to fight back against harmful patient comments…
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Expert Presenters: Karen Hoffer LPN, AE-C ; Gail Scheller RN, AE-C
Without a recall strategy, many of your patients would never schedule their next visit. This lack of recurring patient care puts your practice at risk of losing hundreds of thousands of dollars in lost revenue…
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Expert Presenter: Steven S. Wilder BA, CHSP, STS
Violence against healthcare professionals continues to increase each year. There are specific steps that are clear markers of violence, and once you know what to look for you can significantly reduce…
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Expert Presenter: Debra Phairas MBA
It happens every day, and it doesn’t matter where you’re located, your specialty or your practice size. An MGMA survey found that 83% of practice admins have been associated with a practice where theft occurred…
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Expert Presenter: Dr. Donald E. Wetmore JD
Every day your practice requires you to manage more in less time. Sure, there are only 24 hours in a day, but wouldn’t it be great if you could feel like you have 4 more hours each day? To do so you only need to […]
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