(March, 2018)Negotiate to Get More of What You Deserve From Your Carrier Contracts

Length: 60 minutes Expert: Daphne Kackloudis, Esq.

“AS-IS” is NEVER Acceptable in Third Party Contracts.

Successfully negotiating your third-party contracts is as important to your reimbursement as the actual codes you choose. And beware, the first “base” contract always offers terms favorable to the offeror, so don’t EVER sign the first one.

It’s your responsibility to get the best deal for your practice whether it’s the first time negotiating with a carrier or the tenth renewal. You can get proven tactics on how to negotiate and renegotiate your carrier contracts with this plain-English, step-by-step online training session presented by healthcare attorney, Daphne Kackloudis, Esq.

This process doesn’t have to be overwhelmingly complicated. By viewing this 60-minute online training you’ll receive a solid, easy-to-implement plan so you can confidently get the best contract possible.

Here are just a few of the strategies you’ll walk away with by viewing this expert-led online training:

  • Highlight your market value to carriers to show them why they need you
  • Increase patient flow and negotiate higher rates with a stronger referral network
  • Negotiate reimbursement rates and payment strategies to help your bottom line not hurt it
  • Don’t be blind-sided by “gotcha” contract language, stop it in its tracks
  • Spot sneaky contract terms that can negatively impact your business
  • Identify when you should walk away from a contract that will bring down your bottom line
  • Evaluate payer fee schedules to get the smartest rate for YOUR practice
  • Maximize the cost effectiveness of your attorney in the negotiation process
  • And so much more…

Managed care contracts are the foundation of your practice revenue. Poorly negotiated or renegotiated contracts can cost you thousands of dollars—or even your practice. It’s essential to get it right the first time, because once you sign on the dotted line, you are locked in.

One hidden word can make a huge difference in your reimbursement, the patient population you treat, how quickly you’re paid, etc. Mastering the differences between new payer agreement models, and being able to identify which is best for your practice is a MUST if you want to optimally get paid for the services you provide.

This practical, attorney-led online training will walk you through the specific steps you need to take when negotiating and renegotiating your managed care contracts to get the best deal possible for your practice.

Meet Your Expert

Daphne Kackloudis
Esq.Partner at Brennan, Manna & Diamond

Daphne heads the BMD Columbus office’s health care practice. One of her areas of practice is the nexus between traditional health care legal services and health care public policy. Daphne regularly advises health care clients, including providers and provider trade associations, regarding business and practice strategies impacted by federal and state health care reform initiatives, as well as service delivery and payment reform. She also advises clients regarding reimbursement, policy, and coverage matters. Additionally, Daphne has in-depth knowledge of Medicaid, behavioral health, and child welfare policy.

Prior to joining Brennan, Manna & Diamond, Daphne served as Senior Advisor for a health care consulting company; held policy positions in the Ohio Department of Medicaid, including leading Ohio Medicaid’s interaction with the Centers for Medicare & Medicaid Services and overseeing various components of Ohio Medicaid policy. She also served as director of state and local government relations for Nationwide Children’s Hospital in Columbus, OH. Daphne graduated cum laude from Capital University Law School and Indiana University, and is licensed to practice law in Ohio.


Very well prepared. It was a clear, well-planned presentation.
Stacy Clegg
Billing Manager, St Clare Surgery Center
Very informative.
Samantha Daniel
Managed Care Coordinator, Driscoll Childrens Hospital
The formula was really helpful.
Cathy Bowden
Info MGMT Coordinator, Georgia Assoc for Primary Health Care
Short and to the point
Joann Michelet
admin, Surgical Associates of La Jolla Medical Group
It was informational for the subject.
Carla Cameron
Insurance Specialist, Hearing Associates of Middle Georgia, INC.