No matter how hard or how fast you work your denials, only about two-thirds are actually collectible. That means you’re wasting a third of your time going after your denied claims. Considering everything else you have on your plate do you really have that time to waste?
So, if the answer is NOT to work your denials harder or turn them around faster, then what is it? Well, when you consider that approximately 90% of your denials are actually preventable, the answer to reducing them is clear – avoid them altogether. But where do you start?
This is where revenue cycle and denial management expert, Michael Strong, MSHCA, MBA, CPC, CEMC, can help. Michael presented an online training session designed to provide you with the tools you need to take control of your denied claims. Although you can never get rid of all denials, the proven, step-by-step processes you’ll receive by viewing this training will allow you significantly reduce them, saving you time, and getting paid more of what you deserve.
Here are just a few of the plain-English, easy-to-implement denial avoidance strategies you’ll receive by completing this expert-led online training:
- Uncover your most common denials and stop them in their tracks
- More accurately apply specific payer policies with easy-to-apply process
- Use payer codes (CO, CR, OA, PI, and PR) to your benefit
- Master modifiers to head off denials before they occur
- Improve accuracy of patient information collected at your front desk
- Proven patient communication tools to get the info you need faster
- More successfully convey what you need to your providers, and get it
- Utilize data hot points to turn around your biggest denial drivers
- And so much more…
Reactive denial management is costly and time-consuming. It can make you feel like you’re running on a hamster wheel with any one of a million reasons by your claims are denied (i.e., carrier policies, submission delays, provider error, poorly collected patient information, billing or coding backlogs, and the list goes on). The only way to stop going around in circles is to identify the root cause of your denials and implement proven workflow strategies to change them.
You can stop up to 90% of your denials with the proven strategies you’ll receive by viewing this online training.
Michael is the Bill Review Technical Specialist for SFM Mutual Insurance. In his current role, he audits medical claims and focuses on reducing billing errors, increasing payment turnaround time, reducing appeals, and improving coding education.
Michael is a Certified Professional Coder and Certified Evaluation and Management Coder with nearly a decade of coding experience. He has a Master of Science in Health Care Administration and a Master of Business Administration. He also has a Bachelor of Arts in Psychology with a concentration in Cognitive Neuroscience.
Michael has spoken at several American Academy of Professional Coder (AAPC) chapter meetings, AAPC’s HEALTHCON, and the Rocky Mountain Association of Special Investigation Units. He has contributed his knowledge to several published articles in AAPC’s Healthcare Business Monthly.
Michael has presented educational webinars for the American Health Information Management Association (AHIMA) and spoken on behalf of BlueCross Blue Shield of Kansas.