The founder of Evolution Healthcare Consulting, Susan Childs has over 30 years of experience directly in healthcare and is a Board-Certified Fellow. Her established professionalism with trusted and proven approaches helps practices establish conscious processes and experiences that encourage and promote self-awareness, creating high performance teams.
Over time in practice, her experiences include skills related to operations, personnel, front desk collections, communication, customer service, revenue cycle, staff workshops and retreats.
Susan is also the author of the book series, “Leadership Through Emotional Intelligence” the first volume titled, “Common Nonsense? “ including leadership and emotional intelligence, patient perception, and physician-administrator collaboration
She is a recognized national presenter for organizations such as AAP, AAOE, MGMA, ASCENT, ACC, and the AMA. Susan also served as the ACMPE Advancement Chair with MGMA.
When working with practices, Ms. Childs’ objective is to help build compassionate, accessible care while ensuring the impactful value of each staff member is recognized and valued.