Face Mask Policy Enforcement: Avoid Violations, Fines and Lawsuits

Length: 60 minutes Expert: Michael Wong, Esq.

Strictly enforcing your practice’s face-mask policy could cost you patients, employees, and money. But, if you’re not strict enough, you could be hit with serious legal and financial consequences.

So, what should you do if a patient or employee refuses to wear a face mask? Unfortunately, there’s no simple answer. Either way, you could end up dealing with an expensive, stressful lawsuit.

Although implementing an effective face-mask policy that isn’t going to land you in court isn’t easy, there is help available. This is where labor and employment law attorney, Michael Wong, Esq., can help. During his 60-minute online training, you’ll receive practical strategies to head off face mask violations, comply with the American with Disabilities Act (ADA), state and local mandates, and keep your practice’s patients and staff compliant and safe.

Here are just a few of the COVID-19 face mask rule violations questions you’ll get answered during this upcoming expert-led online training:

  • Do face mask enforcement options differ for employees and patients?
  • How should you handle patients and staff who refuse to wear a face mask?
  • Should you have patients who refuse to wear a mask sign a waiver?
  • When state and federal rules differ, which ones should you comply with?
  • How can your face mask policy protect you against a lawsuit?
  • Does ADA require you to make health accommodations?
  • What documentation should you keep regarding the implementation of your face mask policy?
  • What consequences, if any, should you impose on staff that refuse to wear a face mask?
  • How should you verify claims of health reasons that prevent following mask mandates?
  • Can you refuse treatment to a patient who won’t comply with your mask requirement?
  • What is the best way to communicate your face mask policy to staff and patients?
  • Which face mask guidelines Center for Disease Control (CDC) or OSHA should you follow?
  • Should the same face mask rules apply to all patients regardless of their age or ailments?
  • Is a sign on the door sufficient, or is a written face mask policy really necessary?
  • Can an employee come to work with COVID-19 symptoms if they wear a mask?
  • Are there specific rules/laws you should site in your policy?
  • And so much more…


Meet Your Expert

Michael Wong
Esq.Partner in SmithAmundsen’s Labor & Employment Practice Group

Mike Wong is a Partner in SmithAmundsen’s Labor & Employment Practice Group.

He advises clients regarding their day to day employee issues, employee handbooks, policies and procedures and represents clients in lawsuits, charges of discrimination and administrative matters involving discrimination and harassment, ADA disability issues, including employee accommodations, public accommodation and website accessibility, FMLA administration and claims, Title VII, wage and hour issues, class actions, cannabis/marijuana in the workplace, and other labor and employment issues arising under state, federal and administrative laws.


The webinar was very informative. It touched on many points in regards to local, state and federal requirements.
Shannon Barnhart
Oral and Maxillofacial Surgeon, Fresno Oral Maxillofacial Surgery & Dental Implant Center
The webinar covered serveral pertinent examples.
Catherine Tonore
CEO, Primary Health Services Center