You’ll probably be surprised to learn that patient complaints are the number one driver behind your practice being chosen for a HIPAA audit.
That means how your front desk staff interact with your patients and handles their personal information is more important than ever. A simple mistake at your front desk can easily be the source of preventable HIPAA violations. And, if that mistake is replicated, you can end up paying massive penalties of hundreds of thousands of dollars.
The good news is, there are several easy-to-implement processes and tactics that can help protect you from HIPAA violations at your front desk. That’s where the new expert report, Head off Front Desk HIPAA Nightmares comes in. This expert report will provide you with step-by-step instructions to keep your patients happy, your front desk HIPAA compliant and your practice out of legal and financial hot water with the Feds.
Inside this must-have, 140-page expert report, you’ll find specific actions to help you avoid the most common front desk HIPAA violations – and if you don’t think your practice has any, think again. This expert report will help ensure your front-desk staff are trained to identify HIPAA violations before they can escalate and get you into trouble.
Here are just a few of the practical front desk HIPAA compliance tactics you’ll find inside your copy of Head off Front Desk HIPAA Nightmares:
- Halt sticky notes at your front desk from landing you in legal hot water
- Plug information leaks in your check-in process quickly and inexpensively
- Never violate routine vs non-routine disclosure requests again
- Master problematic information requests with proven training scripts
- Stop your sign-in process from creating massive HIPAA violations and fines
- Protect patient info on your front-desk computer screens with simple to follow policy
- Dodge discarded patient information violations — even the smallest piece of paper matters
- Prevent costly social media disasters
- And so much more . . .
There are a million ways your reception team can violate HIPAA’s ever-changing rules. Identifying and taking action to prevent these violations is the only way to protect you from a traumatic, costly HIPAA audit. Here are a few more front desk HIPAA problem areas you’ll be able to defend against HIPAA errors:
*Patient Information Access *Patient Reminder Calls
*Family Member Request for Information *Prescription Pick-up
*Charging patients to make copies *Addressing patients by name
*Putting Charts Outside Exam Rooms *Fax Request
*Waiting Room Breaches
*Release of Information to patients, providers and lawyers
No doubt about it, HIPAA is complicated. It is a massive government maze of hard-to-follow rules. But you don’t have to face it alone. Thanks to this comprehensive expert report, Head off Front Desk HIPAA Nightmares, you can get everything you need to protect your practice from the most common front-desk HIPAA errors.
Don’t waste another minute. Get the tactics you need to defend your practice against patient HIPAA complaints, nightmarish audits and massive fines. Also, if you order this expert report in the next 5 days, you’ll save $50 off the list price instantly and receive 20+ HIPAA compliant forms you can use at your front desk.
Online HIPAA Forms Library for Your Practice
Along with the proven step-by-step tactics you’ll receive in this valuable expert report, Head off Front Desk HIPAA Nightmares, you’ll also get unlimited access to an online library of over 20 HIPAA-compliant forms and tools. Each document can be downloaded and customized for your specific practice. Order your copy today.
- Downloadable PDF – $157
- Printed Hard Copy – $177
- Printed Hard Copy+ FREE Downloadable PDF – $197
Please note: Print copies will be sent out via US mail. Please allow 10 days for delivery.
Jay Hodes is a leading expert in HIPAA compliance and President of Colington Consulting. His company provides HIPAA consulting services for healthcare providers and business associates.
Mr. Hodes has over 30 years of combined experience in risk assessments, site security evaluation, regulatory compliance, policy and procedures assessments, and Federal law enforcement management.
He previously served as the Assistant Inspector General for Investigations at the U.S. Department of Health and Human Services. In that role, Mr. Hodes was responsible for more than 200 special agents and professional support staff charged with conducting complex healthcare fraud investigations and law enforcement efforts.
He also managed the headquarters’ divisional operations, including the Special Investigations Branch and the National Training Operations Branch.