HIPAA audits are on the rise. You’ll probably be surprised to learn that patient complaints are the number one driver behind being chosen for a HIPAA audit. And the people that most interact with your patients other than your providers are at your front desk. And the most common front desk HIPAA violations are usually for reasons you’d never think of.
HIPAA compliance makes your front-desk staff more important than ever. How they handle their everyday duties and interact with your patients can not only cause you to get audited, but it can also be the source of hefty penalties and fines that you are left to pay due to easy-to-prevent front desk HIPAA violations. Accordingly, in order to avoid a HIPAA audit, the way your front desk has always done things may not work any longer.
There are several easy-to-implement tactics you can use that will protect you from front desk HIPAA violations, and help you avoid an audit. That’s where healthcare consultant and management expert, Tracy Bird, FACMPE, CPC, CPMA, CEMC, CPC-I comes in. Tracy has prepared a step-by-step online training session that will keep your patients happy, your office compliant and you out of legal & financial hot water with the Feds.
In only 60 minutes, you’ll receive the specific actions necessary to protect you from the most common front desk HIPAA violations – and if you don’t think your office has any, think again. Tracy’ session will help you ensure your front-desk staff are trained to identify violations before they get you in trouble, and successfully handle even the most challenging patient complaint.
Did you know that this online training is included in the 3-Month All Access Pass?
That’s right! You can get this training only starting at $277 OR purchase the 3-Month All Access pass currently available for $499 and you and your entire team can access ALL online trainings – that’s over 200 of them!
Here are just a few of the practical front desk HIPAA tactics you’ll receive by taking part in this must-see online training session:
Finally understand routine vs non-routine disclosures, never violate this HIPAA standard again
Halt sticky notes from landing you in legal HIPAA hot water
Dodge discarded patient information violations – even the smallest piece of paper matters
Stop patient HIPAA complaints in their tracks with proven protocol
Protect customer info on your computer screen with simple to follow policy
Modify your check-in process quickly and inexpensively to prevent common privacy mistakes
The problem with HIPAA compliance is that it permeates so many aspects of your practice. Here are a few more examples of areas that could be ticking front desk HIPAA violation time bombs unless you take action immediately: * Social Media * Patient Information Access * Patient reminder calls * Release of Information (to both patients and other providers) * Family Member Request for Information * Prescription Pick-up * Charging patients to make copies * Addressing patients by name * Putting Charts Outside Exam Rooms * Fax Requests * Waiting Room Breaches * Etc.
No doubt about it, HIPAA is complicated. It is a massive government document and is anything but user friendly. But in only 60 minutes, you can get everything you need to protect your practice from the most common front-desk HIPAA violations. Don’t waste another minute. Protect your practice and sign up for this must-see training session today.
Access Over 200 Expert-Led Online Trainings with an Annual Subscription!
Tracy has many years healthcare management experience in multiple specialties in the areas of practice operations, revenue cycle management, coding, documentation, staff training, communications, policy and procedure development, and workflow redesign. Her experience includes work with private practices, hospital based practices, rural health clinics, and FQHC’s She is an ACMPE Fellow with MGMA, a Certified Professional Coder (CPC), a Certified Professional Medical Auditor (CMPA), a Certified Evaluation and Management Auditor (CEMC) a Certified Professional Medical Coding Curriculum instructor (CPC-I).
Tracy is co-founder and past president of the NE Kansas Chapter of AAPC, a past president of MGMA-GKC, is the ACMPE Forum Rep for Kansas, and Kansas City, and previously served on the Certification Commission for National MGMA. Tracy is also an independent practice management consultant with national MGMA. Tracy presents to many healthcare organizations on a variety of practice management topics as well as being a National speaker for MGMA and AAPC.
You and your entire team, at all your locations, can attend as many trainings as you like for 3 months.
You and your team, at one location, can attend as many trainings as you like for 3 months.
Corporate Access: Select this option to receive online, on-demand access to your training across each of your locations. Setup will be initiated by our account team within 48 hours of your enrollment and can be utilized by your entire team.
Live + On Demand: You attend the training online at a specific date and time along with the expert presenter who will answer your questions. You’ll also have access to a recorded version of the training to access at your convenience.
Live + CD-ROM: You attend the training online at a specific date and time along with the expert presenter who will answer your questions. You’ll also be mailed a recording of the actual live event on CD-ROM.
Live Webinar: You attend the training online at a specific date and time along with the expert presenter who will answer your questions.
On-Demand Recording: Watch a recording of the live event anytime – as often and for as long as you’d like. Access the recording (including Q&A) online within 24 hours of the live training date and time. Simply log into your Healthcare Training Leader account.
CD-ROM: A recording of the actual live event (including the Q&A). Your CD-ROM will be mailed to you via USPS First Class Mail within 48 hours of the live training date.