Head Off Front Desk HIPAA Nightmares

Length: 140 Pages Expert: Jay Hodes
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ACT NOW! The expected release date for this expert report is February 28th. Pre-order today to lock in the savings rate of $157 (a $50 discount from the normal price). No coupon code required.

HIPAA audits are on the rise. You’ll probably be surprised to learn that patient complaints are the number one driver behind being chosen for a HIPAA audit. And the people that most interact with your patients other than your provider are at your front desk. Generally, the HIPAA issue is right up front, but not always for the reasons you’d think.

HIPAA compliance makes your front-desk staff more important than ever. How they handle their everyday duties and interact with your patients can not only cause you to get audited, but it can also be the source of hefty penalties and fines that you are left to pay. Accordingly, in order to avoid a HIPAA audit, the way your front desk has always done things may not work any longer.

There are several easy-to-implement tactics you can use at your front desk that will protect you from HIPAA violations, and help you avoid an audit. That’s where the expert report, Head Off Front Desk HIPAA Nightmares, comes in. This report gives you step-by-step instructions that will keep your patients happy, your office compliant and you out of legal & financial hot water with the Feds.

Within the 140 pages of this expert report, you’ll receive the specific actions you should take to protect you from the most common front desk HIPAA violations – and if you don’t think your office has any, think again. This expert report will help you ensure your front desk staff are trained to identify violations before they get you in trouble, and successfully handle even the most challenging patient complaint.

Here are just a few of the practical tactics you’ll find in this valuable expert report:

  1. Halt sticky notes at your front desk from landing you in legal hot water
  2. Plug information leaks in your check-in process quickly and inexpensively
  3. Never violate routine vs non-routine disclosure requests again
  4. Master problematic information requests with proven training scripts
  5. Stop your sign-in process from creating massive HIPAA violations and fines
  6. Protect patient info on your front-desk computer screens with simple to follow policy
  7. Dodge discarded patient information violations– even the smallest piece of paper matters
  8. Prevent costly social media disasters
  9. And so much more . . .

The problem with HIPAA compliance is that it permeates so many aspects of your practice. Here are a few more examples of areas that could be ticking HIPAA time bombs at your front desk unless you take action immediately:

* Social Media * Patient Information Access * Patient reminder calls * Release of Information (to both patients and other providers) * Family Member Request for Information * Prescription Pick-up * Charging patients to make copies * Addressing patients by name * Putting Charts Outside Exam Rooms * Fax Requests * Waiting Room Breaches * Etc.

No doubt about it, HIPAA is complicated. It is a massive government document and is anything but user-friendly. But inside this expert report, you can get everything you need to protect your practice from the most common front-desk HIPAA violations. Don’t waste another minute. Protect your practice and order this expert report today.

ACT NOW! Order today to lock in the savings rate of $157 (a $50 discount from the normal price). No coupon code required.

BONUS: Online HIPAA Forms Library for Your Practice

Along with the proven step-by-step tactics you’ll receive in this valuable expert report, Head off Front Desk HIPAA Nightmares, you’ll also get unlimited access to an online library of over 20 HIPAA-compliant forms and tools. Each document can be downloaded and customized for your specific practice. Order your copy today.


Meet Your Expert

Jay HodesPresident, Colington Consulting

Jay Hodes is a leading expert in HIPAA compliance and President of Colington Consulting. His company provides HIPAA consulting services for healthcare providers and business associates. Mr. Hodes has over 35 years of combined experience in risk assessments, site security evaluation, regulatory compliance, policy and procedures assessments, and Federal law enforcement management.

He served as the HIPAA Compliance Officer for the County of Fairfax, Virginia. In that role, Mr. Hodes managed the county-wide HIPAA security and privacy programs which included conducting security risk assessments, policy, and procedure development, conducting HIPAA breach, compliance, and privacy complaint investigations, and developing HIPAA Security Awareness and Privacy training. Mr. Hodes was an Assistant Inspector General for Investigations at the U.S. Department of Health and Human Services. He has provided expert witness opinions for litigation cases.

Mr. Hodes has been the keynote speaker and provided presentations regarding HIPAA compliance and patient privacy to many professional healthcare organizations including the Health Care Compliance Association, the Maryland Medical Group Management Association, the Baltimore City (MD) Medical Society, the New Jersey Aging Life Care Association, the California Primary Care Association, the National Association for Speech and Hearing Centers, and the Virginia Academy of Elder Law Attorneys.

He has published over 70 educational articles regarding HIPAA compliance, been featured in Part B News articles, the Report on Patient Privacy, provided a guest post in the Electronic Health Reporter, interviewed and provided comments to Hospital Access Management regarding HIPAA privacy issues resulting from the Orlando mass shooting incident, and interviewed four times by Renal & Urology News, provided comments to the Virtru.com blog regarding HIPAA requirements and safeguards, interviewed by PracticeSuite EMR as part of their Expert Interview Series, and interviewed and provided comments to the Health System Specialist.

Mr. Hodes is a member of the American Institute of Healthcare Compliance, Health Care Compliance Association, and the Healthcare Information and Management Systems Society. In his free time, Mr. Hodes is a volunteer for Lab Rescue of the Labrador Retriever Club of the Potomac.