The likelihood your patients will pay you what they owe SIGNIFICANTLY DECREASES once they walk out your door. So, it makes sense that your front desk should be your first line of defense against uncollectable accounts receivable.
Getting patients to pay what they owe sounds easy enough, right? Just ask them to pay before they leave. Well, it’s just not that simple. There are a million reasons why your patients won’t pay before they leave. The good news is, there is something you can do to improve your patient collections …
Consultant and front desk collections expert, Tracy Bird, FACMPE, CPC, CPMA, CEMC, CPC-I, can help with a 60-minute, must-attend online training session that will help you maximize your patient collections at your front desk. This training will help you reduce your liability, as patient out-of-pocket deductibles soar.
Did You Know? This training is part of a 3-Month All-Access Pass!
That’s right! For LESS than the price of 2 trainings, you can get access to our entire library of over 200 trainings when you subscribe to a 3-month All-Access Pass.
Yes, sign me up for a 3-month All-Access Pass subscription today.
Here are just a few of the step-by-step strategies you’ll receive by attending this 60-minute front desk patient collections training:
Key phrases that push patients to pay when they walk IN your door
Make collections a “team sport” led by your front desk
Understand patient payment obstacles to improve what you get paid
Bring in overdue balances with simple to implement processes that really work
Identify the best collection technology tools that’ll reduce your bad debt
Proven processes to increase your payments from high-deductible patients
Implement key patient “touchpoints” to significantly increase pay-up
Proven financial conversations that engage patients, not offend them
Master verification of benefits before you bill and increase profitability
And much more …
This problem is NOT going away. In fact, your liability is increasing. Higher deductibles and an increase in patient responsibility are driving a decline in the amount patients can pay for the care they receive. And considering it costs you, on average, 4 times more to collect from a patient than it does from an insurance company, utilizing the front desk patient collection strategies you’ll receive from this expert-led training is essential to the financial wellbeing of your practice.
Although your patient collection percentage will probably never be 100%, this training will provide you with immediately actionable front desk strategies that will help you drastically reduce your financial liability and boost your cash flow. Don’t wait, register for this online training today to guarantee your access.
Access Over 200 Expert-Led Online Trainings with an Annual Subscription!
Tracy has many years healthcare management experience in multiple specialties in the areas of practice operations, revenue cycle management, coding, documentation, staff training, communications, policy and procedure development, and workflow redesign. Her experience includes work with private practices, hospital based practices, rural health clinics, and FQHC’s She is an ACMPE Fellow with MGMA, a Certified Professional Coder (CPC), a Certified Professional Medical Auditor (CMPA), a Certified Evaluation and Management Auditor (CEMC) a Certified Professional Medical Coding Curriculum instructor (CPC-I).
Tracy is co-founder and past president of the NE Kansas Chapter of AAPC, a past president of MGMA-GKC, is the ACMPE Forum Rep for Kansas, and Kansas City, and previously served on the Certification Commission for National MGMA. Tracy is also an independent practice management consultant with national MGMA. Tracy presents to many healthcare organizations on a variety of practice management topics as well as being a National speaker for MGMA and AAPC.
You and your entire team, at all your locations, can attend as many trainings as you like for 3 months.
You and your team, at one location, can attend as many trainings as you like for 3 months.
Corporate Access: Select this option to receive online, on-demand access to your training across each of your locations. Setup will be initiated by our account team within 48 hours of your enrollment and can be utilized by your entire team.
Live + On Demand: You attend the training online at a specific date and time along with the expert presenter who will answer your questions. You’ll also have access to a recorded version of the training to access at your convenience.
Live + CD-ROM: You attend the training online at a specific date and time along with the expert presenter who will answer your questions. You’ll also be mailed a recording of the actual live event on CD-ROM.
Live Webinar: You attend the training online at a specific date and time along with the expert presenter who will answer your questions.
On-Demand Recording: Watch a recording of the live event anytime – as often and for as long as you’d like. Access the recording (including Q&A) online within 24 hours of the live training date and time. Simply log into your Healthcare Training Leader account.
CD-ROM: A recording of the actual live event (including the Q&A). Your CD-ROM will be mailed to you via USPS First Class Mail within 48 hours of the live training date.
