2-Part Medical Records Destruction and Copying Training

Your old patient and business files could be ticking time bombs just waiting to go off, and both paper and electronic files are equally dangerous. Accurately maintaining, storing and in some cases destroying these records is your only protection.

But, what about charging for medical record requests? Well, the third most investigated type of HIPAA complaint is due to patient access to their medical records. So unless you know what needs to be included and excluded from these requests, your chances of ending up in a legal nightmare just tripled.

This is where healthcare attorney, Jennifer Searfoss, Esq, CPOM, CHCI, CMCS, can help. During her 2-Part Medical Records Destruction and Copying online training series, she’ll provide you with clear actionable steps to protect yourself from violations for charging, storing and destroying your healthcare records.

Instant Savings! Order the entire 2-Part Medical Records Training series by today and you’ll save an additional $75 off the total cost. Discount is already reflected. No code necessary.

See below to learn more about the expert advice you’ll receive from each of the valuable training sessions in this 2-part series.

PART 1:  Head Off Medical Records Retention/Destruction Violations

Available Immediately

Order the On-demand version and listen to it at your convenience.

Your old patient and business files could be ticking time bombs just waiting to go off, and both paper and electronic files are equally dangerous. Accurately maintaining, storing and in some cases destroying these records is your only protection.

Believe it or not, you don’t have to keep ALL of your records forever. In fact, the longer you hold on to your patient and business files the more prone they are to unauthorized access or even theft. The only way to protect yourself from legal and financial penalties is to establish and implement a plan for the maintenance, storage and destruction of your patient records.

That’s where healthcare attorney, Jennifer Searfoss, Esq, CPOM, CHCI, CMCS, comes in. She put together a 60-minute training session that will walk you through exactly how to protect yourself against violation penalties regarding the retention and destruction of your patient records. By completing this training, you’ll walk away with clear actionable tools to protect yourself from violations for storing and destroying your healthcare records.

REAL CASES: Getting fined for incorrectly storing or destroying records really happens to practices just like yours. Recent news has included multiple cases where medical records were destroyed or accessed inappropriately, leaving the violating medical practices and hospitals left to pay fines from $125K up to $3.5 million.

Here are just a few of the proven tactics you’ll receive by completing this practical, 60-minute online training:

• Develop a compliant retention plan to protect yourself from different record categories
• Identify records you should never destroy, and what to do if they accidentally are
• Easy record classifications to quickly determine appropriate retention periods
• Specific questions to ask before eliminating ANY old patient or business records
• Plain-English breakdown of federal and state law retention and destruction guidelines
• Implement proper patient record procedures when closing or selling your practice
• And so much more…

Who should participate? Physicians, practice managers, compliance managers, health care consultants and medical practice and facility executives at hospitals, clinics, medical groups, consulting firms, billing companies, transcription companies – basically ANYONE that has access to personal patient information.

Managing the retention and destruction of your medical and business records is not an easy task. You must comply with state and federal minimum retention lengths of time, HIPAA, Medicare, provider licensing law, and malpractice.

Remember, the more records you keep, the harder it is to keep them secure. Find out how to protect your patients’ and practice’s private information and yourself from penalties and violations.

PART 2: Medical Records: Avoid HIPAA Violation Copying Fee

Available Immediately

Order the On-demand version and listen to it at your convenience.

You’d think charging for medical record requests would be pretty straightforward, right? Well, if this is what you believe, it’s probably only a matter of time before you have to deal with a HIPAA complaint investigation.

Did you know that the third most investigated type of HIPAA complaint is due to patient access to their medical records? Knowing how much HIPAA regulations allow you to charge for medical records requests, and what should be included (or excluded) in those fees, is essential to keeping you out of legal and financial trouble.

Patients requesting a copy of their medical records can easily land you in HIPAA hot water, unless you know exactly how to handle them. This is where healthcare attorney, Jennifer Searfoss, Esq, CPOM, CHCI, CMCS, can help. During her online training session, she’ll provide you with an easy-to-implement breakdown of these confusing regulations.

Here are just some of the questions you’ll get the answers to by taking advantage of this expert-led, 60-minute online training:

• How quickly do you really need to turn around patient record requests?
• Can you charge more to attorneys or third-party requests for patient medical records?
• What’s really included in your patient’s “full medical record”?
• Does your patient portal fulfill HIPAA requirements?
• Do you have to fulfill patient records in the specific format requested (CD, thumb drive, paper, etc.)?
• Can you withhold medical records until outstanding invoices are paid?
• What can you actually include in your “real costs” for medical records duplication?
• Do you have to follow the same guidelines for worker’s compensation requests?
• Are you still required to provide the information if the patient’s provider is no longer with you?
• Are you required to fulfill patient records produced by providers outside of your practice (i.e. x-rays)?
• What information (if any) should be excluded when you provide medical records to patients?
• Are there any specific verification guidelines you must follow to ensure the requestor’s identity?
• Is there ever a case when you can deny access to medical records?
• What should you do if your patient isn’t able to pay your medical record reproduction fees?
• What if the patient is requesting archived information, can you pass on additional charges?
• What if the patient is requesting analysis related to their medical record, can you charge for this added work?
• Is it okay to send the patient information to a third-party if requested to do so?
• Do medical records requests have to be received in writing?
• Can you charge for postage if the patient wants the medical records mailed?
• What if the patient has an amount due, can you make them pay that before you fulfill their medical records request?
• And so much more…

Who should attend:  Practice Managers, Compliance Managers, Physicians, NPPs, Administrators, Privacy Managers, Front Desk Managers, etc. – Anyone that is involved or could be affected by medical records requests.

You deserve to be paid for the additional resources and time it takes to fulfill medical records request. However, do it wrong, and you can be faced with HIPAA complaints, violations and fines.

Instant Savings!
Order the entire 2-Part Payer Enrollment and Delegation series by today and you’ll save an additional $75 off the total cost. Or, if you prefer, you can choose each session individually without the discount.

Past Webinar Reviews:

“Speaker was enthusiastic about her subject and presented the information in a clear, concise manner. She was able to use everyday language to make the confusing legal jargon accessible.” 
– Kayla Abernathy, Medical Records Clerk, ENT Carolina, Gastonia, NC

“Presenter-Excellent. Materials – Excellent.” 
– Carolina Chia, Executive Administrator, Care Plus NJ, Inc., Paramus, NJ

“Excellent training–new confidence going forward to protect our practice.” 
– Elizabeth Post, Office Manager, David A Hendrick MD,PA, Salina, KS

“Well planned. Speaker articulated in relateable terms. Good content, good use of an hour.” 
– Eileen Skouby, Office Manager, Facial Spectrum, Inc, Lees Summit, MO

“Stayed on topic. Provided good information – good examples.” 
– Michelle Inman, Assistant Director, DuPage County Health Department, Wheaton, IL

“The handouts and resources for finding retention guidelines were/are great.” 
– Lisa Myshock, Accounting Coordinator, Northstar Anesthesia, Bingham Farms, MI

“This was broad based and stimulated interest in looking at all document types rather than just the medical record. It also related how healthcare documents are regulated by both the IRS & HIPAA. The amount of time allowed for questions was extremely helpful.” 
– Cheryl Rodgers, HIPAA Privacy Officer, Southeast Alabama Medical Center, Dothan, AL

“Superb! Excellent presentation. I highly recommended this for all administrators, management and medical records staff.” 
– Candace Slusser, Manager, Del Pilar Medical & Urgent Care, Mishawaka, IN

100% Satisfaction Guaranteed or a Full Refund.