3-Part Series: Cut E/M Errors, Bring in Cash & Avoid OIG Scrutiny

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Important: Please select a format for each part of this series below. Final discounted rate will be reflected once all selections are made.

Part 1: Master 2023 E/M Coding Changes

You must correctly incorporate the massive 2023 E/M changes to keep reimbursement flowing for prolonged services, ED visits and more. These expert, step-by-step coding tips will show you how.


Part 2: E/M Services: Stop Undercoding, Get Paid More of What You’re Due

You are not being paid for thousands of dollars’ worth of E/M services every year due to undercoding. Collect more of what you're due by accurately selecting the right E/M level code, thanks to expert help and proven examples.


Part 3: CPT Code 99211: Get Paid $23 Per Patient for Nonphysician Services

CPT code 99211 can pay you more for nonphysician services – if you know how to use it correctly. Get the step-by-step guidance you need to correctly and compliantly use this valuable code to earn thousands more.


Properly reporting evaluation and management (E/M) services can make the difference between being a profitable practice and going broke. Why? Because E/M services are the bread and butter of most practices, and under-reporting them will short you of thousands — while over-reporting them could attract undesirable auditor attention.

Just last year, E/M errors were responsible for more than $3 billion in improper payments, and that only includes Medicare claims. Plus, there’s no question the OIG will focus on E/Ms going forward to prevent losing more money. That’s why it’s more important than ever to submit every E/M claim possible — and to do so compliantly. This may sound difficult, but it’s not if you have experts on your side.

During this 3-Part online training series, two healthcare coding experts will walk you through exactly how to report your E/M claims with higher accuracy and stronger documentation so you can slash denials and stop making your practice an OIG target.

You’re entitled to every dime of the E/M services you perform, and these experts can show you how to do it the right way ever time. Register for this 3-part training series today.


Order your 3-Part series in the next 5 days, and you’ll save an additional 15% off the total cost. Discount is already reflected. No code necessary. Or, if you prefer, you can order each session individually at the regular rate. ORDER TODAY!

PART 1: Master the Latest E/M Coding Changes

Available Immediately, Order the On-Demand Recording to Watch at Your Convenience.

The E/M coding changes for 2023 require you to modify how you code for a variety of services, including descriptor changes related to new and established patients and initial and subsequent visits. Code additions and deletions for: inpatient visits, observation care, ED services, prolonged services, nursing facility evaluations, consultations, etc. Mastering the new E/M coding changes is the only way you can ensure your revenue continues to flow.

Your providers and staff are depending on you to correctly implement these mandated E/M coding rules to ensure you capture every single dollar your practice is entitled to. Fortunately, you don’t have to go it alone. Medical coding and billing expert Kim Huey, MJ, CHC, CPC, CCS-P, PCS, CPCO can help.

Here are just a few of the 2023 E/M coding changes you’ll master during this 90-minute online training:

  • Decipher code descriptor changes for initial and subsequent services
  • Accurately report prolonged services despite the deletion of 99354-99357
  • Pinpoint how to code observation since the observation codes (99217-99226) are being deleted
  • Analyze your options for consult coding now that 99242-99245 are being overhauled
  • Effectively report ED codes using only medical decision-making as your guide
  • Capture reimbursement for consults in light of CPT’s deletion of 99241 and 99251
  • Accurately append modifiers to denote who performs nursing facility services
  • Evaluate your rest home coding options now that 99343 will be deleted
  • Capture additional revenue by understanding which ED patients qualify as high-risk for complications
  • Proven strategies help you keep track of multiple coding guidelines for E/M services
  • And much more!

PART 2: E/M Services: Stop Undercoding, Get Paid More of What You’re Due

Available Immediately, Order the On-Demand Recording to Watch at Your Convenience.

Your practice is being underpaid for your E/M services.

The culprit is downcoding. You may think that downcoding your claims is safer than billing a higher level of service, but this is not entirely true. The problem is that downcoding, just like upcoding, can also get your practice flagged for an audit. And worse, you could get audited and fined, and you didn’t even get paid what you should have.

Carriers report that they paid out tens of millions LESS for E/M services based on downcoding of these everyday services (i.e., Medicare states that practices underbilled them by $27 million last year for 99213 alone).

To make matters more challenging, just because certain visits may be routine for your practice doesn’t mean you can simply assign a low-level E/M code and move on. The new E/M guidelines have nuances that even seasoned coders don’t yet understand. The only way to get paid accurately is to master this new coding process. The good news is, national coding expert Brenda Edwards CPC, CDEO, CPB, CPMA, CPC-I, CEMC, CRC, CRCS, CMCS, is here to help.

During her online training, Brenda will provide you with clear examples of how to code correctly and optimally for all levels of E/M services you provide. This way, you can quickly and accurately identify the right code for every service you perform and ethically receive all of the reimbursement you are due.

Here are just a few of the coding strategies you’ll receive during this online training to help you improve your E/M services billing accuracy and reimbursement:

  • Sidestep the most common downcoding errors that cost you money
  • More accurately select E/M services codes based on time and MDM
  • Ace prolonged services rules to avoid money loss for extended patient time
  • Improve use of E/M modifiers to ethically get paid more of what you are due
  • Verbiage to educate providers to stop “playing it safe” E/M undercoding
  • Get paid for observation services, despite deletion of dedicated E/M codes
  • Identify documentation nuances that justify high-level E/M levels
  • Help providers overcome documentation flaws that are cutting payments
  • Accurately calculate medical decision-making with these simple strategies
  • Utilize detailed E/M coding examples to head off undercoding claims
  • Interpret complicated documentation to pick the highest E/M code allowable
  • And much more!

PART 3: CPT Code 99211: Get Paid $23 Per Patient for Nonphysician Services

Available Immediately. Order the On-Demand Recording to Watch at Your Convenience.

You can earn an additional $20K per year for work your nonphysician clinicians provide for free.

The catch? You must accurately use CPT code 99211 for medical assistant and registered nurse services (which is easier than you think, especially with recent changes!). And you must get it right, or your practice could end up at the front of a payor audit list!

Nationally recognized coding expert Kim Huey, MJ, CHC, CPC, CCS-P, PCS, CPCO, will show you precisely how to accurately use CPT code 99211 and help you get paid more per visit. The impact of misusing 99211 is lost revenue, negative billing costs, and increased audit risk … yet this code can easily make a powerful impact on patient care … and on your bottom line.

Here are just a few of the practical 99211 usage strategies you’ll receive during this online training:

  • Pin down who qualifies to bill using CPT code 99211 to get paid for more visits
  • Improve patient access and reduce wait times by using 99211
  • Faxing and emailing records no-no’s you can’t afford to get wrong
  • Simple ways to spot and capture billable nurse visits at triage
  • Uncover what services you can and can’t bill using 99211
  • Iron-clad your 99211 visits with medical necessity self-audit simple documentation tips
  • And much more…

Past Webinar Reviews:

“The webinar was great! The speaker answered all of my questions.”
– All Colleagues, Pulmonary Associates

“The Speaker was well informed and kept me engaged.”
– Sheila Johnson, Billing Coordinator, Heartland Alliance

100% Satisfaction Guaranteed or a Full Refund. 

You take no risk whatsoever. If you find this essential session doesn’t meet your expectations or you are not satisfied for any reason, simply et us know.

Meet Your Experts

Kim Huey
MJ, CHC, CPC, CCS-P, PCS, CPCOKGG Coding and Reimbursement Consulting, LLC

Kim is an independent coding and reimbursement consultant, providing audit, training and oversight of coding and reimbursement functions for physicians. Kim completed three years of pre-medical education at the University of Alabama before she decided that she preferred the business side of medicine.

She completed a Bachelor’s degree in Health Care Management and went on to obtain certification through the American Academy of Professional Coders and the American Health Information Management Association.

Recognizing the important position of compliance in today’s world, she has also obtained certification as a Certified Healthcare Compliance Consultant and a Certified Healthcare Audit Professional. Kim is also an AHIMA-approved ICD-10-CM trainer and has recently earned a Master of Jurisprudence in Health Law.

For over twenty-five years, Kim has worked with providers in virtually all specialties, from General Surgery to Obstetrics/Gynecology to Oncology to Internal Medicine and beyond. She has spoken at the national conference for numerous organizations.

Brenda Edwards
CPC, CDEO, CPB, CPMA, CPC-I, CEMC, CRC, CPMS, CMRS, CMCSDirector of Auditing, Crossroads Health Resources

Brenda has been in healthcare over 35 years working closely with practices, providers and residency programs to ensure documentation is compliant and accurate.

She has written many articles for national publications.  Her humorous and engaging presentation style has made her a conference favorite for AAPC, AMBA, Training Leader, and Decision Health as well as AAPC local chapter meetings across the country.

Brenda teaches the virtual instructor led training (VILT) for AAPC. Mentoring the next generation of coders, billers, and auditors is her passion. She co-founded the northeast Kansas (NEKAAPC) chapter. Brenda serves on the national advisory board for AMBA and previously served on the AAPC Chapter Association Board of Directors.