NPP Services Recoupment


You could be losing thousands of dollars on your NPP services and not even realize it. But you don’t have to if you know how to turn it around.

Jennie Hitchcock, CCS-P, CMPE, has worked with numerous physicians to help them identify NPP losses and turn them around. Based on her proven, frontline NPP strategies, she’s presented an online training session. This session will walk you through how to identify NPP services that are costing you big, and how change them into money makers.

Here are just a few of the proven strategies you’ll receive during Jennie’s 60-minute session:

1.  Stop losing patients due to longer-than-desired new appointment wait times
2.  Identify top NPP services that drain your cash, and turn them around
3.  Take full advantage of your NPP and free your physician up to perform higher paying services
4.  Head off NPP billing mistakes before they cause you costly denials
5.  And much, much more…

This training session will also dig into 2 real-world case studies that will illustrate both a successful and unsuccessful NPP services. You’ll walk away with actual action items you can put into practice (and pitfalls to avoid). These cases will show you just how much money you could be losing on your NPP services, and how you can turn these services into revenue that boosts your bottom line.

It doesn’t matter what type of an NPP you have in your practice (NP, PA, CNM, etc.). The strategies you’ll get from this practical, plain-English session are sure to improve their return.

Improve your NPP bottom line by watching this session and following Jennie’s proven expert advice.

Meet Your Expert

Jennie Hitchcock
CCS-P, CMPEPresident, Compass International Resources, Inc

Jennie Hitchcock works with healthcare organizations to improve operational performance and, as a consequence, the bottom line. Her diverse skill set and extensive experience in the healthcare industry enable her to not only tackle the toughest problems facing healthcare organizations today, but also to take successful organizations to the next level.

Jennie’s experience with non-physician practitioners in the physician practice setting includes recruiting and managing NPPs as well as the design of clinical workflows to maximize the positive impact that an NPP can have on a medical practice.

In addition to her operational experience with NPPs she has also addressed the unique coding, compliance and regulatory challenges that have emerged as NPPs have become more prevalent in the United States. She has designed and implemented reimbursement, compliance and documentation programs for dozens of physician practices, including many that employ NPPs.

In her experience as an expert witness and in legal and litigation support she has worked on a number of matters directly related to the NPP regulatory environment; most notably on a whistleblower case in which a large physician organization was subject to a government audit of their billing practices for NPP services.

Jennie has presented numerous compliance, regulatory and practice manager topics to national audiences, including presentations at national conferences, such as the national American Health Information Management Association, the American Health Lawyers Association, the Medical Group Management Association and the National Summit on Physician Billing and Coding. She has written for and contributed to a number of national physician-related publications.

She holds a bachelor’s degree in Organizational Behavior from Rollins College in Winter Park, Florida and is a Certified Coding Specialist – Physician from AHIMA and a Certified Medical Practice Executive from MGMA.