All Trainings

  • Difficult conversations
    Mar 19, 2024 - 1:00pm ET
    Expert Presenter: Merikay Hunt MS

    Help your practice run more harmoniously and productively with easy-to-implement difficult conversation skills. Your practice depends on you to resolve employee issues quickly and efficiently. Find out how with this online training.

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  • pecos surrogacy enrollment
    Mar 20, 2024 - 1:00pm ET
    Expert Presenter: David J. Zetter PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP

    Using your provider’s login to manage Medicare enrollment violates CMS rules. Enrollment expert, David J. Zetter, provides practical tactics to help you comply with CMS requirements for PECOS surrogacy management.

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  • Medical documentation
    Mar 21, 2024 - 1:00pm ET
    Expert Presenter: Amanda Waesch Esq.

    Medical records are legal documents that support every aspect of patient care, and one medical documentation mistake can get you audited. Then violations, penalties, and unpaid claims follow. Protect yourself with this online training.

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  • managed care contracts
    Mar 28, 2024 - 1:00pm ET
    Expert Presenter: Michael R. Lowe Esq.

    Uncover language in your managed care contracts that can help your practice get paid more and avoid hidden pitfalls. Healthcare attorney Michael R. Lowe shows you how to make your managed care contracts work for you.

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  • HIPAA compliance
    Apr 2, 2024 - 1:00pm ET
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    HIPAA violations in medical practices can have serious consequences, ranging from financial penalties to damage to the reputation of the healthcare provider.

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  • Inpatient coding
    Apr 4, 2024 - 1:00pm ET
    Expert Presenter: Dreama Sloan-Kelly MD, CCS, CPC

    Inpatient coding is more complicated every year. E/M rule changes and CPT adding services into 99221-99239, it’s even more difficult to get paid. Proven tactics help you select the right hospital E/M code with this expert training.

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  • Sunshine Act
    Apr 4, 2024 - 3:00pm ET
    Expert Presenter: Ritu Kaur Cooper Esq.

    The Sunshine Act requires vendors to post provider financial relationship info before you see it. If it’s wrong, you must quickly identify and dispute errors to avoid being hit with the negative consequences. Training shows you how.

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  • Chronic care management
    Apr 10, 2024 - 1:00pm ET
    Expert Presenter: Toni Elhoms CCS, CPC, CPMA, CRC, AHIMA-Approved ICD-10-CM/PCS Trainer

    Get paid more for the chronic care management, remote patient monitoring and principal care management services you provide. Master 2024 code changes (99424-99427, 99439, 99454, 99457, 99490-91, etc.) during this event.

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  • Copays
    Apr 11, 2024 - 1:00pm ET
    Expert Presenter: Amanda Waesch Esq.

    Failing to collect copays and deductibles can get you into just as much trouble as collecting them incorrectly.  Protect your practice against costly violations with the actionable tactics in this healthcare attorney-led online training.

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  • Provider enrollment
    Apr 17, 2024 - 1:00pm ET
    Expert Presenter: Yesenia Servin CPMSM, PESC

    Both commercial and government payers make provider enrollment more complex than it needs to be, but you’ve got an expert on your side. Get the proven tactics you need to providers approved faster and start getting paid sooner.

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  • collect payment
    May 8, 2024 - 1:00pm ET
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Efficient front desk collections are crucial for the financial health of your medical practice. Your front desk staff plays a vital role in ensuring that patient payments are collected accurately and promptly…

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  • HIPAA Compliant Texting
    Expert Presenter: Iliana Peters JD, LLM, CISSP

    The biggest HIPAA violations generally occur when your providers text or email their staff, and with new CMS guidance out on texting patients, you can’t afford to miss them. Learn expert tactics to avoid massive penalties and fines.

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  • Telehealth billing
    Expert Presenter: Maya Turner CPC, CPMA, AAPC-Approved Instructor

    Correct telehealth billing and coding can produce significant revenue for your practice. But in 2024 this will be harder than ever. Get proven tactics to more successfully bill and code telehealth services & get paid more.

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  • phone etiquette
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    The front desk staff in medical practices play a crucial role in creating the first impression and setting the tone for patients’ experiences. Effective phone etiquette is essential for providing excellent customer service.

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  • Professional courtesy discount
    Expert Presenters: Daphne Kackloudis Esq.; Ashley Watson Esq.

    Offering professional courtesy discounts to fellow providers or discounting patient fees may be perfectly legal – if you do it right. During this online training, you’ll get the tools to avoid law violations and the penalties that follow.

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