Proven Strategies to Improve Patient Collections


As out-of-pocket expenses increase for your patients, so does your burden to collect from them.

Successfully getting private patients to pay their balances is not the same as going after insurance companies for reimbursement. And the longer you wait to collect, the less chance there is that they’ll pay at all. But, there are several proven strategies you can put into place that will help you collect more money from your patients, and do it faster and with less hassle for you.

That’s where billing and practice management expert, Owen Dahl, comes in. During his 60-minute online training session, he’ll show you exactly how to significantly decrease your private payer receivables more easily and quickly than you thought possible.

Here are just a few of the step-by-step, easy-to-implement private payer collection strategies you’ll receive by viewing this 60-minute online training:

  • Use simple communication tools to improve patient compliance
  • Incorporate multiple payment options to get paid faster
  • Implement financial and collections policies that gets you paid
  • Make payment options easy and convenient for patients
  • Comply with federal guidelines when keeping a credit card on file
  • Avoid sending patients to collections and still get paid
  • Implement assertive but kind language when collecting
  • And so much more…

Bottom line, when your patients can’t pay, you’re A/R aging is extended, your cash flow slows down, bad debt multiplies and revenue shortfalls are almost inevitable. You can stop this from happening by implementing some proven private payer collection strategies that get you paid, and maintain your relationship with your patients.

Considering one in five working Americans with health insurance has trouble paying their medical bills, and only about half of the US population could come up with $400 for unexpected expenses, the cards are stacked against you.  However, you can do something about it and significantly reduce your patient accounts receivable. Don’t wait, order this must-attend online training today.


Meet Your Expert

Owen Dahl
LFACHE, CHBC, LSSMBBPrincipal of Owen Dahl Consulting

Owen is a principal of Owen Dahl Consulting, in The Woodlands, Texas. He has 53 years of experience in consulting, running a medical billing service and managing medical practices. He was also a hospital administrator. Owen speaks across the country on medical practice issues related to strategic planning, Lean and Six Sigma, culture, human resource management and the revenue cycle.

He is an adjunct professor at the University of New Orleans, the author of Think Business – Medical practice quality, efficiency and profit, contributing author of the popular book Lean Six Sigma for the Medical Practice and recently published Integration of Behavioral Health Into Medical Homes: A Rapid Implementation Guide. Owen received his Bachelor’s degree in Hospital Administration at Concordia College, Moorhead, MN and his Master’s from the University of Northern Colorado. He recently achieved his Lean Six Sigma Master Black Belt through Villanova University. He served in the USAF.