Patient No-Shows: Reduce Legal Risk and Lost Revenue
Learn how to significantly reduce your no-show percentage, avoid massive revenue losses and cut legal risk with these proven strategies.
Expert instructor: Jennifer Searfoss, Esq, CPOM, CHCI, CMCS
Length: 60 minutes
Patient no-shows are insanely expensive and can seriously increase your practice’s legal risk.
The problem is, that the solutions you’ve probably implemented, charging a no-show fee or dismissing a patient for chronic missed appointments, can open you up to liabilities that can cost you more than the original no-show.
Patient no-shows are a chronic problem. A variety of sources report that they cost US physician practices approximately $150 BILLION a year. Outpatient no-show rates generate an average loss of 14% in daily revenue. Can you afford to lose 14% of your revenue?
So, what can you do to better manage patient no-shows, reduce your legal risk and avoid massive revenue losses? That’s where nationally-recognized healthcare compliance attorney, Jennifer Searfoss, Esq, CPOM, CHCI, CMCS, can help. During her online training, Jennifer will provide you with step-by-step answers to this costly, lawsuit-ridden issue.
Patient no-shows do more than cost your practice tens of thousands of dollars a year. If you don’t handle them carefully, they can seriously increase your practice’s liability. Also, they can result in lack of patient care follow up and malpractice driven lawsuits.
Unfortunately, you’re never going to be able to completely stop all patient no-shows, but you can significantly reduce them and cut your legal risks with the proven strategies you’ll receive from this attorney-led online training
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Frequently Asked Questions
How many people can utilize the training?
Each individual training session you purchase is for one location only. This is true regardless of the option you purchase (Live, On-Demand, or CD). Per location means you can have as many people as you like access the training as long as they are from the same location. If you have staff outside of your location, please call us for the best possible multiple-location pricing at 800-767-1181 or email us at email@example.com
What if I change my mind after I’ve placed my order?
You are always 100% protected. Yes one-hundred percent. We believe you should only pay for training that you find valuable. So, if at any time you are not satisfied, for any reason, you can have a full refund of all of the money you paid for your Healthcare Training Leader session. No questions asked.
What is the difference between each of my training options?
You have 3 options depending on your training needs:
- LIVE: You’ll attend the training online being conducted by an industry expert when it’s actually happening (live). Also, during this training, you’ll have the opportunity to get your specific questions answered by the expert presenter.
- ON-DEMAND: This is a recording of the live training session. It is usually available within 24-hours of the Live training date. So, if the training has already occurred, your access to the training is immediate. You’ll receive the exact same expert advice, Q&A and handouts as the live session, with the benefit of being able to listen to it at your convenience.
- CD: If the date of the live training isn’t convenient, or you are unable to access the online training, you can receive a recording of the Live training and a copy of the handouts on a CD and mailed to you via first-class mail. It takes a little longer, but gives you a little more flexibility.
Who is this training for?
Anyone in your practice with an interest in reducing patient no-shows and your legal risks should attend this expert-led online training. This includes, but isn’t limited to: Practice/Clinic Managers, Administrators, Surgery Center Administrators, Front Desk Managers, Scheduling Managers, Providers, etc.