Legal issues resulting from a patient recording are real. Even so, you should think twice before refusing a patient the right to record their office visit or procedure with your practice.
Denying a patient recording can violate 48 out of 50 states’ laws, where there is a one-party consent rule in place. This means your patient can record whether your practice allows it or not.
Even if you can’t deny them, you can still protect your practice from the legal backlash that these patient recordings can cause.
Why You Need This Training:
This is where healthcare attorney Osato F. Chitou, Esq., MPH, can help. It is imperative that these patient recordings don’t lead to legal, financial and/or reputational problems for your practice in the future. In this practical, live online training on Tuesday, October 15th at 1pm ET, attorney Osato Chitou will provide you with the specific steps you must take to protect your practice from these patient-driven recordings.
Questions You’ll Get Answered:
- Does your practice have a right to get a copy of the recording?
- What should your patient paperwork include to protect your practice?
- Are rules for recording the same for office visits and in-office procedures?
- What are HIPAA requirements for storing & transmitting recordings?
- How can you prevent the violation of another patient’s privacy?
- Are there times when a patient needs our provider’s consent to record?
- Can you legally get informed consent before you allow the patient to record?
- What specific policies should you put in place to protect your practice?
- What rights do you have if patients want to post their recording online?
- Do specific specialties have unique recording rules (i.e. Mental Health, Peds, etc.)?
- And so much more …
Who Should Attend:
Administrators/Practice Managers, Compliance Managers, Privacy Managers, Physicians – anyone at your practice involved in the policies related to allowing patients to record while in your office.
Bottom Line:
Don’t panic if a patient pulls out their phone to take a video or audio recording of their appointment or procedure. Instead, ensure your practice is prepared and has the necessary patient recording protections in place. Sign up for this attorney-led online training right away, as space is limited.
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Osato F. Chitou, Esq., MPH is the Founder and Principal Consultant of NMOC Healthcare Compliance Consulting, LLC, d/b/a Compli by Osato which provides legal and compliance advisory services to Payors and Providers in receipt of Government Healthcare Funds. Ms. Chitou has a deep understanding of Government Healthcare Programs and focuses her services on Medicare and Medicaid Conditions of Participation, Private Equity backed Physician Groups, Payor Contracting, and Effective Compliance Programs.
She is a subject matter expert in Medicare DSNP, CSNP, ISNP, MMP, and PACE regulatory requirements. She presents nationally on issues related to Medicare Advantage risk adjustment, compliance requirements, and best practices related to operationalizing compliance. Ms. Chitou received her BA in Biological Anthropology from Boston University, her MPH from the University of North Carolina – Greensboro and her JD from Rutgers School of Law. Ms. Chitou is admitted to practice Law in New York, New Jersey, and the Supreme Court of the United States.
