As a medical office manager, you shouldn’t have to spend your day policing staff gossip, dress code violations, or poor phone etiquette with patients. Your time is too valuable to be spent resolving unprofessional behavior.
Imagine your practice with no more internal finger-pointing, no more patient friction, and no more missed opportunities. Instead, you can have a more cohesive, accountable, and professional team that allows you to focus on growth rather than damage control.
But this kind of transformation doesn’t happen by accident—it requires a proven roadmap.
Join healthcare management expert Merikay Hunt for her masterclass, “The Professionalism Prescription: Elevate Your Medical Practice.” This expert-led online event is designed exclusively for practice managers. With a little help, you can reduce your stress and become the driving force behind your practice’s success.
Did You Know? This training is part of a 3-Month All-Access Pass!
That’s right! For LESS than the price of 2 trainings, you can get access to our entire library of over 200 trainings when you subscribe to a 3-month All-Access Pass.
Yes, sign me up for a 3-month All-Access Pass subscription today.
Why this exclusive masterclass is a high-return investment for your practice professionalism:
Eradicate Internal Friction: Learn how to eliminate office gossip, passive-aggressive communication, and the “not my job” mentality. .
Boost Patient Satisfaction & Retention: Equip your team with the verbal skills necessary to project competence and empathy at every touchpoint, from a patient’s first phone call to their final bill. .
Medical Office Accountability Toolbox (Included!): Part 1: The “First Impressions” Phone Playbook, Part 2: The “Conflict-to-Clarity” Scripting Guide, Part 3: The “Gold Standard” Workplace Conduct Policy. You won’t just learn what to do; you’ll get the exact tools to do it.
Can’t attend live on August 18th?
No problem. Your registration will also provide you with 24/7 access to a replay of this exclusive practice manager event. And, just like the live attendees, you’ll receive a digital Medical Office Accountability Toolbox. Together, they’ll help make your job less stressful and more productive, and your practice run more smoothly.
Don’t miss out on your chance to elevate your practice professionalism, productivity, and results – all stress-free. Sign up today.
Access Over 200 Expert-Led Online Trainings with an Annual Subscription!
Merikay Hunt is the Founder and President of MKay Companies, LLC, a healthcare consulting firm. She has over 25 years of experience in healthcare management, customer service, communications, and professional coaching. Merikay has helped hundreds of US dental and medical practices by providing executive coaching, team development, and elevated patient and employee communications. She has delivered over 1000 customized programs to various organizations over her career.
Merikay began her career at a dentistry practice as a Dental Assistant, Receptionist, and Office Manager. She was then the Director of Patient and Family Experience for High Point Regional Health System. During her work experiences, Merikay expanded and refined her communication and training skills and knew she could utilize her abilities to help practices across the United States. Initially, Merikay worked as a healthcare consultant with HCI – EBS, Inc. in Greensboro, NC, and then, in 2007, she launched her own healthcare consulting business, MKay Companies, LLC.
You and your entire team, at all your locations, can attend as many trainings as you like for 3 months.
You and your team, at one location, can attend as many trainings as you like for 3 months.
Corporate Access: Select this option to receive online, on-demand access to your training across each of your locations. Setup will be initiated by our account team within 48 hours of your enrollment and can be utilized by your entire team.
Live + On Demand: You attend the training online at a specific date and time along with the expert presenter who will answer your questions. You’ll also have access to a recorded version of the training to access at your convenience.
Live + CD-ROM: You attend the training online at a specific date and time along with the expert presenter who will answer your questions. You’ll also be mailed a recording of the actual live event on CD-ROM.
Live Webinar: You attend the training online at a specific date and time along with the expert presenter who will answer your questions.
On-Demand Recording: Watch a recording of the live event anytime – as often and for as long as you’d like. Access the recording (including Q&A) online within 24 hours of the live training date and time. Simply log into your Healthcare Training Leader account.
CD-ROM: A recording of the actual live event (including the Q&A). Your CD-ROM will be mailed to you via USPS First Class Mail within 48 hours of the live training date.