Overturn Automated Downcoding of Your High-Level E/M Services

Date: Tuesday, June 9, 2026 1:00PM EST Length: 60 minutes Expert: Maya Turner, CPC, CPB, CPMA, CPCO, CFPC, CRC, CPC-I (AAPC Approved Instructor) CEU: AAPC Approved 1.0 CEU and PAHCOM Approved 1.0 CEU
$327.00
$277.00
$277.00
$917.00

Important Notice: Major payors are utilizing AI to intercept and automatically downcode your high-level E/M office visit claims (99204-99205; 99214-99215) and underpaying you for these critical services.

The only way to protect your practice from automated payor reimbursement reductions of your high-level E/M services is to modify your billing processes. Implementing the correct changes is the key.

Stop E/M Level Reductions

You don’t have to accept downcoding and reimbursement cuts for your high-level E/M claims. Maya Turner, CPC, CPB, CPMA, CPCO, CFPC, CRC, CPC-I (AAPC Approved Instructor), can show you how to fight back and win.

On Tuesday, June 9th, at 1pm ET, Maya will present a 60-minute online training session that provides proven tactics to help you fight back against payor automated downcoding of your E/M claims.


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Maya’s session will help you more successfully identify, track and appeal these payor downcoded claims to help you recoup the reimbursement that is rightfully yours. Check out just some of the practical advice you’ll receive during this training:

  • Track payment variances to quickly uncover and overturn downcoded claims
  • Justify high-level E/M services with documentation language payors want
  • Fight back and win against remittance advice codes M85 and N610
  • Reclaim revenue by tracking systematic patterns in Level 4 / 5 service code reductions
  • Use a payor EOB downcoding justification codes against them
  • Uncover “hidden” E/M downcoding and get your original code reinstated
  • Overturn more E/M downcoded claims with proven appeal letter language
  • Implement utilization variance payment tracking to identify payor downcoding
  • Utilize ICD-10-CM complexity to support E/M levels and get appeals paid
  • Know when to invoke the “Prudent Layperson Standard” in your appeals

Stop Losing E/M Revenue to Downcoding

The cumulative financial impact of consistent AI-driven downcoding of your high-level E/M services is substantial. Not to mention unfair, considering you provided the high-level service and deserve to be paid for it. You can win the battle against payor AI downcoding if you know how, which is exactly what you’ll learn from this training.

Access to this expert-led training are limited. Secure your spot in Maya’s E/M downcoding event now before it fills up.

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Meet Your Expert

Maya Turner
CPC, CPB, CPMA, CPCO, CFPC, CRC, CPC-I (AAPC Approved Instructor)Managing Director, Turner Expert Consulting Services, LLC

With her nearly 30 years of experience in revenue cycle management, coding compliance, and education, Maya’s dynamic teaching style and unparalleled expertise will undoubtedly enrich the learning experience for our participants, ensuring a comprehensive and engaging educational journey. A seasoned certified coder and auditor, boasting of nearly 30 years of experience and subject matter expert to many coding compliance subjects, she especially is sought after for her in depth knowledge base of pro fee multi-specialty practice, primary care, hospitalists, telehealth, inpatient, as well as SNF. She is also a published author having written articles for AAPC and HCCA, and currently is a part of the ACDIS Leadership Council. She’s scheduled to speak at such venues as HealthCon, and HCCA’s Compliance Institute.

She showcases her unmatched three-dimensional thinking in complex subject matters, Mayas’ success is marked by her clear and well received presentation style, reflecting her profound understanding and expertise. Maya also has a consulting service called Turner Expert Consulting Services, LLC. This venue allows her to assist other entities and provide training and expertise outside of her current employer. It’s with this, bringing her great joy to assist others in any way she can.