Your inability to provide patients with seamless access to their medical records puts you at significant risk for an $85,000 Federal penalty.
All it takes is just one patient to feel like you’re not meeting their medical records’ access needs, and for them to file a complaint, for you to be in the audit hot seat.
Patient complaints have led to the first two settlements in Federal investigations under the Office for Civil Rights (OCR) Right of Access new enforcement initiative. Making the same mistakes can result in the identification of costly medical records’ access violations at your practice.
Practices just like yours are being held accountable for these easy-to-make HIPAA violations, but there is help available.
On Wednesday, July 22nd at 1pm ET, healthcare compliance attorney and HIPAA expert, Gina Campanella, Esq, FACHE, is presenting a live 60-minute online training that will walk you through how to best abide by patient right-to-access laws and avoid complaints (and head off the resultant audits, fines and penalties).
Here is a sample of the no-nonsense patient right-to-access compliance strategies you’ll receive by attending this upcoming, 60-minute online training:
- Reveal how to determine whether State or Federal right-to-access laws apply
- Decipher what “timely” release of patient information is to stop complaints in their tracks
- Ease patient frustrations when records are legitimately delayed
- Determine when and how much you can charge for patient record duplication requests
- Identify your obligations regarding record formats when patients ask for access
- Clinch acceptable records access handling for delayed COVID-19 test results
- Documentation advice to audit-proof your actions and overcome violation allegations
- Provide a medical record summary that meets patient’s needs and protects your practice
- Lock down patient communication musts that keep you out of hot water
- Respond to investigations with specific steps to stop financial damage
- Pin down when you really can implement “information blocking” guidelines
- Enact protocols for staff to adhere to parent’s access rights for minors
- Verify when you really can, and should, deny a patient access to their records
- Establish clear staff guidelines when personal representatives request patient records
- Implement documentation standards regarding patient access dates
- And so much more…
Government patient right-to-access enforcement is increasing.
In fact, it is now easier than ever for your patients to file a HIPAA access compliant online – they simply have to click a button. And considering that about a third of HIPAA complaints involve right-of-access issues, you can’t afford not to attend this training. This session is essential for everyone at your practice who handles the disclosure of patient information.
Like most providers, you probably associate HIPAA violations exclusively with a lost laptop, or leaving patient information in plain view, but it is so much more than that. You must also take action to ensure that you provide patients with access to their medical records based on the “right-to-access” laws. It is essential that you implement compliance standards to adhere to these laws immediately.
Don’t wait, register for this upcoming online training today and eliminate worry and stress about patient complaints and right-to-access fines.
Ms. Campanella focuses her practice on business law, healthcare regulatory and transactional matters, and residential and commercial real estate. Ms. Campanella is a nationally respected regulatory compliance specialist who dedicates herself to educating professionals nationwide on issues of business transactions and regulatory compliance.
Ms. Campanella graduated Magna Cum Laude from Seton Hall University with a Masters in Healthcare Administration in 2012 and earned her Juris Doctor from Seton Hall Law in 2005. In 2002, she graduated with Honors from Union College with a Bachelor of Arts in History. She is also a member of the American College of Healthcare Executives (New Jersey Chapter), the American Health Lawyers Association, and the New York City Bar Association.
Ms. Campanella has been admitted to practice law in New Jersey and United States District Court for the District of New Jersey since 2006, the District of Columbia since 2013, New York since 2013, Pennsylvania since 2017 and Vermont since 2018. Ms. Campanella was recognized by New Jersey Super Lawyers™ as a Rising Star in 2014, 2015, 2017, 2018 and 2019, a “Best of Bergen” attorney by Bergen Magazine in 2017 & 2018, and is recognized by AVVO as a Clients’ Choice Attorney in 2016, 2017, 2018 & 2019 with an AVVO rating of “10 out of 10”. Her additional certifications include earning