Telemedicine: Combat the Top Compliance Nightmares


Sure, providing telemedicine services can significantly expand your patient base and boost your bottom line, but that could all be for nothing if you end up paying massive compliance violation penalties and fines or end up in court.

So, if you think complying with the numerous government rules are regulations is a pain, adding telemedicine into the mix could send you over the edge.  That is unless you understand where your liability really is (i.e. massive HIPAA penalties, Medicare fraud allegations, state-specific fines, etc.).

That’s where healthcare attorney, Heidi Kocher, BS, MBA, JD, CHC, can help. Heidi’s 60-minute online training session will walk you through the highest telemedicine risks areas you’ll face, and what you can do to avoid them before they become a problem. You’ll receive step-by-step advice on how you can protect yourself and your practice from the very real financial, compliance and legal ramifications of providing telemedicine services.

Here are just a few of the proven telemedicine compliance strategies you’ll receive from this 60-minute online training:

  • Identify and avoid the top HIPAA concerns in telemedicine services
  • Avoid legal issues regarding the establishment of patient-provider relationships
  • Overcome the top documentation concerns and challenges
  • Steer clear of state-specific compliance and legal pitfalls
  • Ensure compliance with distant and originating site guidelines
  • Pin down what really constitutes “telemedicine” and “telehealth”
  • Avoid fraud allegations for incorrect reimbursement of telemedicine/telehealth services
  • Uncover unique legal pitfalls for different forms of telemedicine/telehealth
  • And so much more…

Both the technology and government regulation and oversight of telemedicine/telehealth is rapidly evolving. The only way to protect yourself and your practice from landing in some serious hot water is to have a firm handle on what to look for and how to avoid it. Otherwise, your chances of success are minimal.

You can provide your patients with the telemedicine services they’ve been begging for, and safeguard against legal and compliance nightmares at the same time. Don’t wait, order this must-have online training today.

Meet Your Expert

Heidi Kocher
B.S., M.B.A, J.D., CHCHealthcare Attorney, Liles Parker PLLC

Heidi has 20 years of experience in health care legal and compliance related issues. Her experience includes positions at a large hospital corporation, serving as a compliance officer for a sleep lab/DME company and a compliance director, chief privacy officer and interim chief compliance officer at a medical device manufacturer.

In addition, she has represented and advised critical access and long-term care hospitals, physician groups, home health agencies, DME companies, pharmacies (including compounding pharmacies), non-profit organizations, and licensed individuals. As a result, she understands the complexities and challenges that providers large and small face in complying with increasingly varied and complex laws.

She is an expert in all aspects of compliance and privacy programs, including developing and deploying policies, procedures and training. Her experience includes implementing the various requirements and aspects of a Corporate Integrity Agreement, responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level, guiding clients through voluntary self-disclosures, seeking advisory opinions from the OIG, and defending FDA audits.

Heidi developed criteria for and implemented an aggregate spend system, permitting a medical device manufacturer to timely report correct information under the Physician Open Payments Acts (also known as the Physician Payments Sunshine Act).

In addition, she is experienced in developing and implementing a compliance program to address Foreign Corrupt Practices Act requirements, including Eucomed guidelines. She also has significant reimbursement experience, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges, obtaining HCPCS codes, and other reimbursement related issues.


Very helpful for someone who needs to know legality before starting research study.
Joe Kardine
Occupatonal Therapist, Thomas Jefferson University Hospital
Useful information that I will take advantage of.
Moya Martin
Medical director, U2 Health
The presenter gave very informative information.
Andre Forcier
CAO, FLH Medical, PC
Speaker did a great job. Lots of information in 1 hour.
Brenda Muller
Outreach Clinic Manager, Windom Area Hospital
It was good.
Kathy Britt
Director of Clinical Administration, Peripheral Vascular Associates, P.A.