Attorney General Moody’s Medicaid Fraud Control Unit Arrests 19 in Regional Takedown

TALLAHASSEE, Fla.—Attorney General Ashley Moody today announced the completion of a statewide Medicaid fraud takedown. The Attorney General’s Medicaid Fraud Control Unit executed 19 arrests for fraudulently billing Medicaid more than a million dollars. The arrests culminated from 14 different cases covering a wide range of charges, including: aggravated identity theft, conspiracy to commit health […]
MAT Opioid

Prep Now to Get Paid for MAT Opioid Programs under New CMS Rule

You may have added Medicare reimbursement opportunities to rejoice about come the new year. In the final rule for the Medicare Physician Fee Schedule, CMS has plans to expand coverage for opioid use disorder (OUD) treatment services to increase access to treatment, including medication-assisted treatment (MAT Opioid Treatment Programs). How to Get Paid for MAT […]
Patient Dismissal Letter

3 Steps for Firing a Patient Without Incurring a Lawsuit

A patient can terminate the physician-patient relationship at any time and is always free to seek another provider. The physician, however, cannot fire a patient, without risking a patient abandonment complaint. When the time comes to terminate the relationship, take these actions to terminate patients in a smooth legally-free manner. Provide a Patient Dismissal Letter […]
FLSA Overtime Final Rule

FLSA Overtime Final Rule: 4 Tips to Stay Compliant, Profitable

Effective Jan. 1, 2020, approximately 1.3 million more employees will be eligible for overtime pay. Why? For the first time in 15 years, the U.S. Department of Labor has updated the FLSA — the Fair Labor Standards Act — increasing the salary threshold certain full-time, salaried employees must meet to be considered exempt from overtime […]
Credit Card No Shows Policy

Credit Card No-Show Policy: Is It the Right Action to Take?

QUESTION: Our practice has a problem with patients no-showing for appointments.  I’ve tried several things, but I haven’t been overly successful in fixing the issue. I’d like to create a credit card no show policy in which we keep a credit card on file and charge patients a fee if they don’t show up. Is […]
Compliance Practice Management Survey

Your Top Frustrations Are Staffing, Compliance Changes – Practice Management Survey

If staffing concerns keep you up at night, you’re not alone. Finding/​keeping staff and keeping up with compliance changes are the top practice management and compliance issues that practice managers and physicians face, according to the results of Training Leader’s Medical Practice Top Challenges Survey. Read on to see how you stack up to your […]
emotional support animal

Protect Your Practice from Emotional Support Animal Complications

I must have been living under a rock to not see the skyrocketing trend of emotional support animals (ESA).  Across the country patients are using animals from snakes to guinea pigs for emotional support, and expecting to bring these animals everywhere they go, including your medical office. Emotional support animals are NOT the same as […]
burnout ICD-10-CM code Z73.0

Perk Up Your Office With Tips to Bust Burnout: ICD-10-CM Code Z73.0

If you’re feeling especially snippy to your staff or can barely summon the energy to get through your work day, you could be struggling from burn out. This syndrome is increasing so quickly in our modern times that it now has its own diagnosis for burnout: ICD-10-CM code Z73.0. ICD-11 includes a section for burnout […]
Credentialing tools

Credentialing Tools: Checklists and Programs to Speed Applications

Timely, accurate credentialing is imperative for a practitioner to see patients, bill insurance, and have hospital privileges.   Because this can be a lengthy process with a lot of information to manage, your success often hinges on the caliber of the credentialing tools you use. Credentialing is a complex process. With varying requirements between payers, mounds […]
Emotional Support Animal

Emotional Support Animal FAQs: Avoid ADA Violations

When a patient walks into your practice with a dog, you must quickly decipher: is this a service animal, an emotional support animal, or is this patient simply trying to get away with bringing Fido along for fun? That’s not a trick question, but it might feel like a tricky one to answer. There’s been […]