Meet Your Expert
Tammy West is Director, Professional Services for The Hardenbergh Group. She brings 25 years of experience in healthcare administration and 15 years in Medical Staff Services. Tammy specializes in CVO operations, provider credentialing, provider enrollment, quality analysis, quality improvement, quality auditing, delegation audits, and policy and procedure creation and implementation. She has extensive experience with CMS, TJC and NCQA requirements for provider credentialing and medical staff services.
Tammy leverages her vast professional experience to identify and place experienced, qualified MSPs to help clients fill temporary vacancies, supplement existing staff during peak workloads, assess and improve operational efficiency, prepare for regulatory surveys and audits, pursue NCQA accreditation and certification, and more.
Prior to joining The Hardenbergh Group, Tammy was a consultant and independent contractor assisting hospitals, health systems, CVOs, locum companies and private practices across the United States. She has extensive experience as an MSP, including credentialing specialist, provider enrollment specialist, medical staff coordinator, Medical Staff Manager, and CVO Director.
Tammy was a CVO Manager where she was responsible for creating and implementing policies and procedures for a new corporate CVO. During her tenure, the CVO achieved NCQA accreditation and delegated credentialing status with commercial payors. Additionally, Tammy worked as a quality auditor for an NCQA certified managed care company and an Adjunct Instructor teaching medical office systems classes.
Tammy has a BS in Human Services Management and a master’s in healthcare administration with a minor in Education. She is a member of the North Carolina Association Medical Staff Services and the National Association Medical Staff Services.
Training Sessions by Tammy West
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You can eliminate payer plan enrollment delays, get paid faster, and avoid re-enrollment disasters as long as your mid-sized practice is set up to perform delegated credentialing. Payers want to hand off provider credentialing and re-credentialing to you, but you must have specific processes in place to qualify. Delegated credentialing provides you with control to enroll new providers into your […]
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