Emergency Prep
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Feb 15, 2023 - 1:00 ETExpert Presenter: Jonathan Westall FACHEFailing to respond correctly to an angry or aggressive patient can make an already difficult situation spin out of control. Attend this training to gain the necessary skills to head off these potentially dangerous situations.
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Expert Presenter: John White CPP, CHPAYour front desk staff must be experts at de-escalating angry patients. The safety of your staff and patients depends on it. This training gives step-by-step instructions on keeping you safe and the patients at your front desk calm.
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Expert Presenter: John White CPP, CHPAYour front desk staff members are the most vulnerable if the unthinkable happens and your practice is under siege. But there are proven actions you can take to protect patients and staff. An expert security expert will show you how.
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Expert Presenter: Steven S. Wilder BA, CHSP, STSSecurity Expert, Steve Wilder, BA, CHSP, STS, helps you shield your practice from everyday dangers with an easy to implement Hazard Vulnerability Assessment.
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Expert Presenter: Steven S. Wilder BA, CHSP, STSYour practice is not immune to the devastation of a natural disaster. Don’t make the mistake of not being prepared. It’s not just about preparing for the event. There are actions you can take today to improve…
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Expert Presenter: Steven S. Wilder BA, CHSP, STSViolence against healthcare professionals continues to increase each year. There are specific steps that are clear markers of violence, and once you know what to look for you can significantly reduce…
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