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All Blogs

All Blogs

How to retain staff

How to Retain Staff in This Challenging Recruitment Landscape

When it comes to the top HR challenges at medical practices, determining how to retain staff is always at the top of the list. In fact, the ability to attract and retain top talent was the number one challenge HR managers faced over the past year, according to the 2025 SHRM State of the Workplace […]
Published Date: March 17, 2025
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CPT 2025

The 3 CPT 2025 Codes That Are Puzzling Coders the Most

When each new edition of the CPT code set debuts, it’s common for practices to face confusion. After all, the codes are new and it’s initially unclear how to use them. CPT 2025 was no different, with more than 400 changes. But there have been three codes that seem to be tripping up coders more […]
Published Date: March 16, 2025
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Certified Medical Manager

Elevate Your Career with the Certified Medical Manager (CMM) Credential

In today’s fast-evolving healthcare landscape, managing a medical practice demands more than just organizational skills—it requires a deep understanding of regulations, revenue cycles, and patient care dynamics. For medical managers and aspiring office leaders, the Certified Medical Manager (CMM) credential from the Professional Association of Health Care Office Management (PAHCOM) offers a powerful way to […]
Published Date: March 14, 2025
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Stay of enrollment

Exciting News: Our Webinars Now Offer PAHCOM-Approved CEUs Toward CMM Certification

We are thrilled to announce our new partnership with PAHCOM (Professional Association of Health Care Office Management), a nationally recognized leader in medical office management certification. This collaboration marks a major milestone for healthcare professionals looking to advance their careers with high-quality, CEU-approved training. What This Means for You As part of this partnership, our […]
Published Date: March 12, 2025
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Front desk

5 Front Desk Optimizations That Keep Patients Coming Back

Because your practice’s front desk is the first point of contact for most patient interactions, that’s where many of your patient relationships are made or broken. Many practices find that optimizing their front desk can help them improve efficiency, strengthen patient loyalty and boost reimbursement. Check out five front desk optimizations that may help you […]
Published Date: March 11, 2025
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Destruction of medical records

Destruction of Medical Records: 5 Options to Stay Compliant

Destruction of medical records seems simple: You simply delete a file from your electronic health record and call it a day, right? Not so fast. Destroying medical records requires quite a bit more than that if you want to stay compliant with federal and state laws. You’ll need to retain medical records for the minimum […]
Published Date: March 10, 2025
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PECOS

3 Common PECOS Mistakes (and How to Avoid Them)

Completing a PECOS application incorrectly can slow your provider’s enrollment and cause delays in your ability to submit claims for new physicians. The key to ensuring your application gets through the process correctly is to avoid some of the most common errors that medical practices make. Check these frequent PECOS mistakes, along with tips on […]
Published Date: March 4, 2025
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Locum tenens

How to Use a Locum Tenens Modifier Correctly Every Time

When a substitute physician fills in for your practices’ doctors, you may be able to bill the services as locum tenens, also known as fee-for-time. The catch? Adding the correct modifier to your claim. Check out a few important facts to ensure you apply the correct modifier to your locum tenens claims every time. Look […]
Published Date: March 3, 2025
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Incident to

Three Providers Who Were Charged With Incident to Fraud

You’re familiar with billing fraud, egregious upcoding behavior and missing documentation — but are you aware of incident to fraud? Well, it happens more often than you’d think, and can get you into huge trouble. Check out three recent cases of practices who were accused of committing incident to fraud so you can avoid their […]
Published Date: February 24, 2025
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Business associate

3 Ways Business Associates Can Cause HIPAA Violation Risks

Every business associate (BA) you work with puts your practice at risk of HIPAA violations, and crackdowns on BAs have been increasing annually. Business associates are entities or individuals who create, receive, maintain or store your practice’s private health information, and they include your answering service, billing company, IT group, transcriptionists and many more. Check […]
Published Date: February 23, 2025
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