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2026 ICD-10

2026 ICD-10-CM Codes to Debut for Pelvic Pain, Ulcers & More

If you’ve been looking for new codes describing chronic ulcers that aren’t related to pressure ulcers, the 2026 ICD-10-CM code set has you covered. You’ll find over 100 new non-pressure ulcer codes effective Oct. 1, 2025, in addition to hundreds of additional codes that will debut for everything from eyelid inflammation to pelvic pain. Keep […]
2025 HHS vaccine policy

Guiding Vaccination Strategies for Small Practices Across Specialties

Vaccinations remain a vital tool for preventing infectious diseases safeguarding patients and communities. For small physician practices across all medical specialties in the United States—especially General Practice, our largest audience segment, alongside Pediatrics, Obstetrics and Gynecology (Ob/​Gyn), Allergy/​Immunology, and others—adapting to recent federal policy changes is critical to delivering high-quality care. As medical office managers, […]
Oig report

OIG Report Eyes New Ways Government Could Save $17 Billion

Rumors swirled earlier this year about whether the OIG would still be aggressively hunting down physician errors to recoup more money. Some people believed the new administration had bigger fish to fry, while others suggested that the OIG would be going after every penny. And if a slew of new OIG report releases are any […]
Assertiveness training

Deploy These Assertiveness Training Tips for a Harmonious Staff

Training your front desk staff usually means covering a variety of topics, from billing and insurance verification to customer service and appointment scheduling. And all of those topics can be made easier if you add assertiveness training to your toolkit. Keep reading to discover what assertiveness is, assertiveness examples, and how assertiveness training can help […]
POS 22

POS 22: What It Means, What Constitutes This Place of Service?

Medicare and many other payers can’t determine how much to pay you for a claim unless you list a place of service (POS) code. Why? Because one factor that goes into calculating your payments involves determining where the service took place. When it comes to POS 22, confusion abounds. It’s not quite an inpatient location, […]
Medical record request

7 Legal Requirements for Patient Medical Record Requests

Your practice most certainly knows that when you get a medical record request, you must fulfill it, according to the HIPAA laws. What happens next is often different at every practice. Some practices give patients immediate access to their paper records, others wait almost a month, while some don’t even process the requests the same […]
Physician practice management

5 Time-Saving Physician Practice Management Shortcuts

Do you ever think about what you could do with an extra couple hours in your week? Every physician practice management professional knows that additional time could be used to chase down patient payments, appeal denials, update the website, overhaul the waiting room’s decor and perform a variety of other tasks. Check out five physician […]
Healthcare Compliance

Your Top 10 Healthcare Compliance Questions Answered

Navigating the world of healthcare compliance is never easy. You can study for hours and still not get the answers you need to ensure you’re staying on the right side of the law. Check out 10 common healthcare compliance questions — along with answers — so you can steer clear of fines, penalties and fraud accusations. […]
HIPAA cybersecurity requirements

The Critical Importance of Cybersecurity for Medical Office Managers

In today’s digital age, cybersecurity is no longer an optional consideration for medical office managers and physician owners—it’s a necessity. With healthcare practices increasingly relying on electronic health records (EHRs), telehealth platforms, and interconnected medical devices, the risk of cyberattacks has skyrocketed. For small and solo physician practices, the stakes are especially high: a single […]
Telehealth modifiers

3 Telehealth Modifiers You’ll Need to Collect Max Revenue

Not every code you submit to Medicare requires a modifier, which is why it can sometimes be easy to forget them. Unfortunately, leaving telehealth modifiers off of some claims can cause instant denials, which is why it’s essential to iron out the rules of when you need them and when you don’t. Check out three […]