Practice Mgmt

  • No show patients
    Oct 4, 2022 - 1:00 ET
    Expert Presenter: Jeana Singleton JD

    Proven strategies to help you reduce lost revenue from patient no shows without increasing your legal risk. Learn specifically what actions will and won’t get you into legal trouble as you work to reduce patient no shows.

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  • Angry patients
    Oct 19, 2022 - 1:00 ET
    Expert Presenter: John White CPP, CHPA

    Your front desk staff must be experts at de-escalating angry patients. The safety of your staff and patients depends on it. This training gives step-by-step instructions on keeping you safe and the patients at your front desk calm.

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  • Oct 20, 2022 - 1:00 ET
    Expert Presenter: Owen Dahl LFACHE, CHBC, LSSMBB

    If you think that your outside billing company is saving your practice time and money – THINK AGAIN. Contracting with an outside billing vendor can expose you to serious compliance and financial consequences, including increased claim write offs (lost revenue), HIPAA violations, No Surprise’s Act penalties, etc. But it doesn’t have to be this way. […]

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  • medical billing 101
    Expert Presenter: Sherri Lewis CPB

    There is a lot riding on the accuracy of the claims you submit. Missing even one step in the billing process can result in dire consequences — significant reductions in claim reimbursement, increased denials, overpayments/recoupments, refunds, and ultimately audits that lead to massive fines and penalties. From pre-authorizing procedures and collecting copays to appealing claims […]

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  • Access to Medical Records
    Expert Presenter: Amanda Waesch Esq.

    Newly implemented federal Information Blocking rules go into effect on Oct 6th. These new rules dramatically expand the scope of how, when and to whom you allow access to medical records. Get expert tactics to comply.

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  • provider directory
    Expert Presenter: David J. Zetter PHR, SHRM-CP, CHC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP

    Your practice is required to create and validate your provider directory listings or be faced with getting kicked off the panel. This online training will help comply with these No Surprises Act rules and keep your revenue flowing.

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  • new I 9 form
    Expert Presenter: Ariel D. Fenster Esq.

    New federal rules significantly change how must complete employee I-9 Forms and E-Verify. Your only protection against federal audits, fines and criminal prosecutions is mastering the rules before the Oct. 31st deadline.

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  • Medicare ABN Form
    Expert Presenter: Toni Elhoms CCS, CPC, CPMA, CRC, AHIMA-Approved ICD-10-CM/PCS Trainer

    Cut through the confusion of when an Advance Beneficiary Notices (ABN) form is considered mandatory vs. voluntary. Get it wrong, and your practice could be hit with costly, time-consuming audits, recoupments, and fines.

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  • violence in healthcare
    Expert Presenter: John White CPP, CHPA

    Your front desk staff members are the most vulnerable if the unthinkable happens and your practice is under siege. But there are proven actions you can take to protect patients and staff. An expert security expert will show you how.

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  • Employee retention strategies
    Expert Presenter: Susan Childs FACMPE

    Proven retention tactics to improve your practice’s turnover rates and maintain key staff in place. It isn’t hard, you just must know how, and this expert-led training will walk you through the process.

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  • patient collections
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Ensure your front desk staff have the foundational skills necessary to ensure your practice runs smoothly and patients stay satisfied. Use this step-by-step Front Desk 101 online training to help. Sign up today.

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  • provider relief fund reporting
    Expert Presenter: Amanda Waesch Esq.

    You must comply with Phase 3 Provider Relief Fund Reporting rules to avoid having to pay HHS back their money. Get practical, plain-English advice on how to accurately report your data and keep your Phase 3 financial assistance.

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  • Virtual credit card
    Expert Presenter: Kem Tolliver BS, CMPE, CPC, CMOM

    By making you use virtual credit cards for your reimbursement payments, payers are passing their processing fees on to you. You can refuse and keep more of the money your practice is due. This training will show you how.

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  • EMOTIONAL SUPPORT ANIMAL
    Expert Presenter: Kelly Holden JD

    Head off serious problems caused by patients bringing Emotional Support Animals into your practice. Train your staff on how to successfully manage these circumstances and avoid allegations of discrimination and violations.

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  • relief fund application
    Expert Presenter: Amanda Waesch Esq.

    Get the expert advice you need to correctly complete and submit your Provider Relief Fund Application. Get it right and you could be approved to receive additional money to help you overcome your COVID losses.

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  • wRVU
    Expert Presenter: Heather Greene RHIA, CIC, CDIP, CPMA, CPC

    Avoid poorly managed wRVUs that can sink your reimbursements, and leave you exposed to increased compliance risk and significant penalties.  This online training will walk you through the process step-by-step and in plain English.

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