Practice Mgmt
-
Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-IEnsure your front desk staff have the foundational skills necessary to ensure your practice runs smoothly and patients stay satisfied. Use this step-by-step Front Desk 101 online training to help. Sign up today.
Learn More -
Expert Presenter: Kim Huey MJ, CHC, CPC, CCS-P, PCS, CPCOYou’ll find nearly 400 changes to the CPT codes effective Jan. 1, 2023, and if you don’t master the updates, you could lose revenue and face denials. Register for this online training to learn the changes before it’s too late.
Learn More -
Expert Presenters: Daphne Kackloudis Esq.; Ashley Watson Esq.Updates to federal guidelines for 2023 mean it’s more important than ever to offer FREE translation services to an LEP patient. Master the new legal requirements to stay on the right side of the lawsuit.
Learn More -
Expert Presenter: Jonathan G. Wiik MSHA, MBA, CHFPFederal laws that require you to offer uninsured (self-pay) patients compliant Good Faith Estimates are final. This opens the door for investigators to audit your practice looking for violations. Get expert advice to reduce your risk.
Learn More -
Expert Presenter: Dawn R. Cloud CPC, CMSCS, CHCI, CPDMBilling patient directly may be your best bet of getting paid for commercial payer non-covered services, but you should NEVER do so without the correct forms on file. Attend online training to master non-covered services billing.
Learn More -
Expert Presenter: Doral Jacobsen MBA, FACMPEPayers include excessive administrative burdens in managed care contracts that delay your reimbursements and add hours of extra processing time for your staff. Get negotiation tactics to cut these burdens & save time and money.
Learn More -
Expert Presenter: Owen Dahl LFACHE, CHBC, LSSMBBHow you manage your outsourced medical billing vendor relationship can seriously increase your claims’ reimbursement and decrease your financial and legal risk. Expert Owen Dahl’s training will show you how.
Learn More -
Expert Presenter: John White CPP, CHPAYour front desk staff must be experts at de-escalating angry patients. The safety of your staff and patients depends on it. This training gives step-by-step instructions on keeping you safe and the patients at your front desk calm.
Learn More -
Expert Presenter: Amanda Waesch Esq.Newly implemented federal Information Blocking rules go into effect on Oct 6th. These new rules dramatically expand the scope of how, when and to whom you allow access to medical records. Get expert tactics to comply.
Learn More -
Expert Presenter: David J. Zetter PHR, SHRM-CP, CHC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHPCredentialing and enrollment are two of the most important steps you must master before your providers can start seeing patients and submitting claims. This expert-led three-part series can help.
Learn More -
Expert Presenter: David J. Zetter PHR, SHRM-CP, CHC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHPYour practice is required to create and validate your provider directory listings or be faced with getting kicked off the panel. This online training will help comply with these No Surprises Act rules and keep your revenue flowing.
Learn More -
Expert Presenter: Ariel D. Fenster Esq.New federal rules significantly change how must complete employee I-9 Forms and E-Verify. Your only protection against federal audits, fines and criminal prosecutions is mastering the rules before the Oct. 31st deadline.
Learn More -
Expert Presenter: Sherri Lewis CPBThere is a lot riding on the accuracy of the claims you submit. Missing even one step in the billing process can result in dire consequences — significant reductions in claim reimbursement, increased denials, overpayments/recoupments, refunds, and ultimately audits that lead to massive fines and penalties. From pre-authorizing procedures and collecting copays to appealing claims […]
Learn More -
Expert Presenter: Jeana Singleton JDProven strategies to help you reduce lost revenue from patient no shows without increasing your legal risk. Learn specifically what actions will and won’t get you into legal trouble as you work to reduce patient no shows.
Learn More -
Expert Presenters: Victoria M. Moll CPC, CPMA, CPRC; Sherri Lewis CPB; Tracey TokheimCoding, billing and credentialing are essential tools in the practice manager’s toolkit, and even if you’re new to the medical field, you can master them if you know a few key strategies. This expert-led three-part series can help.
Learn More -
Expert Presenter: Toni Elhoms CCS, CPC, CPMA, CRC, AHIMA-Approved ICD-10-CM/PCS TrainerCut through the confusion of when an Advance Beneficiary Notices (ABN) form is considered mandatory vs. voluntary. Get it wrong, and your practice could be hit with costly, time-consuming audits, recoupments, and fines.
Learn More -
Expert Presenter: John White CPP, CHPAYour front desk staff members are the most vulnerable if the unthinkable happens and your practice is under siege. But there are proven actions you can take to protect patients and staff. An expert security expert will show you how.
Learn More -
Expert Presenter: Susan Childs FACMPEProven retention tactics to improve your practice’s turnover rates and maintain key staff in place. It isn’t hard, you just must know how, and this expert-led training will walk you through the process.
Learn More -
Expert Presenter: Amanda Waesch Esq.You must comply with Phase 3 Provider Relief Fund Reporting rules to avoid having to pay HHS back their money. Get practical, plain-English advice on how to accurately report your data and keep your Phase 3 financial assistance.
Learn More -
Expert Presenter: Kem Tolliver BS, CMPE, CPC, CMOMBy making you use virtual credit cards for your reimbursement payments, payers are passing their processing fees on to you. You can refuse and keep more of the money your practice is due. This training will show you how.
Learn More -
Expert Presenter: Kelly Holden JDHead off serious problems caused by patients bringing Emotional Support Animals into your practice. Train your staff on how to successfully manage these circumstances and avoid allegations of discrimination and violations.
Learn More -
Expert Presenter: Amanda Waesch Esq.Get the expert advice you need to correctly complete and submit your Provider Relief Fund Application. Get it right and you could be approved to receive additional money to help you overcome your COVID losses.
Learn More -
Expert Presenter: Heather Greene RHIA, CIC, CDIP, CPMA, CPCAvoid poorly managed wRVUs that can sink your reimbursements, and leave you exposed to increased compliance risk and significant penalties. This online training will walk you through the process step-by-step and in plain English.
Learn More -
Expert Presenter: Allison PullinsProven negotiation strategies to use before you sign your next physician/hospital service agreement. This expert training will help you get paid more and protect yourself and your practice against federal and state violations.
Learn More -
Expert Presenter: Dennis TaylorMake Excel® work for you. This practice-specific online training will show you exactly how to more quickly and easily set up and use an Excel® spreadsheet, track and analyze data, produce analysis tools, pivot tables, macros, etc.
Learn More -
Expert Presenters: Lin Walker ; Manuel CosmeWhether you keep 100% of your PPP grant, or have to pay it back with interest, depends on YOU. This expert online training will help you accurately complete the PPP Forgiveness Application so you can hang onto the most money.
Learn More -
Expert Presenter: Michelle Anderson JDJust one complaint that your employee COVD-19 screening process infringes on staff’s rights and you could face a costly lawsuit. Attend this attorney-led online training to comply with employee, HIPAA, and compensation laws.
Learn More -
Expert Presenters: Amanda Waesch Esq.; Bryan Meek Esq.New COVID-19 employment rules make it easier than ever for you to terminate an employee the WRONG way. Learn proven strategies that will help you prevent unsupported unemployment claims and expensive lawsuits.
Learn More -
Expert Presenter: Michael Wong Esq.Head off costly face mask compliance violations, lawsuits and fines by attending this attorney-led online training. Avoid legal and financial hot water with proven advice to help your practice be safe and compliant.
Learn More -
Expert Presenter: Chad SchiffmanAvoid common mistakes when responding to online reviews (both negative and positive). This training will help you maintain a positive online reputation, boost new patient volumes, and avoid massive HIPAA penalties.
Learn More -
Expert Presenter: Jennifer Searfoss Esq.Proven strategies to help you reduce lost revenue from patient no shows without increasing your legal risk. Learn specifically what actions will and won’t get you into legal trouble as you get more patients …
Learn More -
Expert Presenter: Robert Spiel MBALearn the proven patient satisfaction formula that will dramatically improve your patients’ satisfaction, and in return boost your reimbursement, reduce risk, and improve productivity.
Learn More -
Expert Presenter: Steven S. Wilder BA, CHSP, STSSecurity Expert, Steve Wilder, BA, CHSP, STS, helps you shield your practice from everyday dangers with an easy to implement Hazard Vulnerability Assessment.
Learn More -
Expert Presenter: Mary Pat Whaley FACMPE, CPCNo-shows and late cancels are a costly nightmare. They can lead to revenue losses for your practice of thousands of dollars- not to mention the management, scheduling, and patient care challenges they cause…
Learn More -
Expert Presenter: Steven S. Wilder BA, CHSP, STSYour practice is not immune to the devastation of a natural disaster. Don’t make the mistake of not being prepared. It’s not just about preparing for the event. There are actions you can take today to improve…
Learn More -
Expert Presenter: Debra Phairas MBAFrom hidden expenses to overstaffing to slow paying patients, any one of these could cause your practice to end up in a financial nightmare. But, if you know what key indicators to track, you can…
Learn More -
Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-IThe number one complaint from patients is their inability to get an appointment when they want it. There are proven strategies you can employ specific to primary care that can keep patients happy…
Learn More -
Expert Presenter: Pam Joslin MM, CMC, CMIS, CMOM, CMCO, CEMA, CMCA-E/MGetting one negative online review about anything from long waiting times to a billing mistake, can cost you up to 30 new patients. There are proven steps you can take to fight back against harmful patient comments…
Learn More -
Expert Presenters: Karen Hoffer LPN, AE-C ; Gail Scheller RN, AE-CWithout a recall strategy, many of your patients would never schedule their next visit. This lack of recurring patient care puts your practice at risk of losing hundreds of thousands of dollars in lost revenue…
Learn More -
Expert Presenter: Debra Phairas MBAIt happens every day, and it doesn’t matter where you’re located, your specialty or your practice size. An MGMA survey found that 83% of practice admins have been associated with a practice where theft occurred…
Learn More -
Expert Presenter: Steven S. Wilder BA, CHSP, STSViolence against healthcare professionals continues to increase each year. There are specific steps that are clear markers of violence, and once you know what to look for you can significantly reduce…
Learn More -
Expert Presenter: Dr. Donald E. Wetmore JDEvery day your practice requires you to manage more in less time. Sure, there are only 24 hours in a day, but wouldn’t it be great if you could feel like you have 4 more hours each day? To do so you only need to […]
Learn More -
Expert Presenter: Larry Brooks AIAJust imagine if you could free up enough time for your provider to see one additional patient a day – and not be rushed. Determine how best to streamline your processes and better utilize your provider’s time by […]
Learn More