Practice Mgmt
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Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I
Your practice’s success depends on effective communication between your front desk staff and your patients. This training will discuss proper phone etiquette that ensures patient satisfaction and ultimately practice success.
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Expert Presenter: Kristyn DeFilipp Esq.
If you didn’t qualify for HHS provider relief funding during phase 1 and 2, you might now. Find out how to secure funds to recoup your COVID-19 losses and stay in business.
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Expert Presenter: Michelle Anderson JD
Just one complaint that your employee COVD-19 screening process infringes on staff’s rights and you could face a costly lawsuit. Attend this attorney-led online training to comply with employee, HIPAA, and compensation laws.
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Expert Presenter: Ike Devji JD
COVID-19 exposes your practice to new liability risks. Yu must take action now to put preventative processes in place to head off allegations of wrongdoing and expensive legal actions. This training shows you how.
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Expert Presenters: Amanda Waesch Esq.; Bryan Meek Esq.
New COVID-19 employment rules make it easier than ever for you to terminate an employee the WRONG way. Learn proven strategies that will help you prevent unsupported unemployment claims and expensive lawsuits.
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Expert Presenters: Amanda Waesch Esq.; Bryan Meek Esq.
New COVID-19 employment rules make it easier than ever for you to terminate an employee the WRONG way. Learn proven strategies that will help you prevent unsupported unemployment claims and expensive lawsuits.
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Expert Presenter: Heidi Kocher B.S., M.B.A, J.D., CHC
Head off serious problems caused by patients bringing Emotional Support Animals into your practice. Train your staff on how to successfully manage these circumstances and avoid allegations of discrimination and violations.
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Expert Presenter: Heidi Kocher B.S., M.B.A, J.D., CHC
Head off serious problems caused by patients bringing Emotional Support Animals into your practice. Train your staff on how to successfully manage these circumstances and avoid allegations of discrimination and violations.
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Expert Presenter: Michael Wong Esq.
Head off costly face mask compliance violations, lawsuits and fines by attending this attorney-led online training. Avoid legal and financial hot water with proven advice to help your practice be safe and compliant.
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Expert Presenter: Steven S. Wilder BA, CHSP, STS
Expert strategies for you and your front desk team that will help you defuse the angriest patient with a smile before it gets out of control and leave the patient happy (the majority of the time).
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Expert Presenter: Brian Ramos MBA, CMPE
The threat of a COVID-19 resurgence is real, which means the possibility of another practice shut down is very real too. Take action now to add contact tracing at your practice to lesson future outbreaks and protect your practice.
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Expert Presenter: Chad Schiffman
Avoid common mistakes when responding to online reviews (both negative and positive). This training will help you maintain a positive online reputation, boost new patient volumes, and avoid massive HIPAA penalties.
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Expert Presenter: Jennifer Searfoss Esq.
Proven strategies to help you reduce lost revenue from patient no shows without increasing your legal risk. Learn specifically what actions will and won’t get you into legal trouble as you get more patients …
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Expert Presenter: Robert Spiel MBA
Learn the proven patient satisfaction formula that will dramatically improve your patients’ satisfaction, and in return boost your reimbursement, reduce risk, and improve productivity.
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Expert Presenter: Steven S. Wilder BA, CHSP, STS
Security Expert, Steve Wilder, BA, CHSP, STS, helps you shield your practice from everyday dangers with an easy to implement Hazard Vulnerability Assessment.
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Expert Presenter: Steven S. Wilder BA, CHSP, STS
Protect yourself, your staff and your patients should you end up in an active shooter situation. Unfortunately, shootings in healthcare settings are on the rise. The only way to survive is preparation…
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