All Trainings

  • EMOTIONAL SUPPORT ANIMAL
    Jun 25, 2024 - 1:00pm ET
    Expert Presenter: Diana Trevley JD, CCEP-I, CIPP/E

    Head off serious problems caused by patients bringing Emotional Support Animals into your practice. Train your staff on how to successfully manage these circumstances and avoid allegations of discrimination and violations.

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  • front desk staff
    Jul 2, 2024 - 1:00pm ET
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Ensure your front desk staff have the foundational skills necessary to ensure your practice runs smoothly and patients stay satisfied. Use this step-by-step Front Desk 101 online training to help. Sign up today.

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  • Personality Differences
    Jul 11, 2024 - 1:00pm ET
    Expert Presenter: Lorna Kibbey MBA, CPM

    You can use your employees’ personality differences to improve their work productivity and reduce the drama in your practice. It isn’t hard, you just have to know how, and this expert-led training will walk you through the process.

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  • Amending medical records
    Jul 16, 2024 - 1:00pm ET
    Expert Presenter: Amanda Waesch Esq.

    Making even one mistake when amending medical records can set your practice up for fines, penalties and accusations of wrongdoing. Get it right with this exclusive online training event.

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  • ERISA
    Jul 17, 2024 - 1:00pm ET
    Expert Presenter: Don Self CPC, CMCS, CASA

    Combat non-Medicare and Non-Medicaid denials with proven ERISA appeal letter writing strategies. Online training helps you get more claims paid.

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  • Negotiation
    Jul 23, 2024 - 1:00pm ET
    Expert Presenter: David J. Zetter PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP

    Don’t give up on your under reimbursing contracts due to lack of payer response to your negotiation requests. Learn how to improve payer contract negotiation results. Get the tools you need to secure higher rates and better terms.

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  • Patient abandonment lawsuit
    Jul 30, 2024 - 1:00pm ET
    Expert Presenters: Daphne Kackloudis Esq.; Ashley Watson Esq.

    Healthcare attorneys provides plain-English advice on how you can terminate a physician-patient relationship without ending up in court. This online training provides the precise steps you must employ to head off a financial nightmare

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  • CAQH
    Expert Presenter: Yesenia Servin CPMSM, PESC

    Accurately processing provider credentialing and enrollment requires the ability to swiftly navigate the CAQH portal, which recently changed. Discover how to save time and stress by getting a walkthrough from an expert.

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  • No show
    Expert Presenter: Kristie Kapp RDH

    Last-minute cancellations and patient no-shows can destroy your dental practice’s profitability and upend your carefully planned daily schedule. Discover how to handle these issues

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  • No show patients
    Expert Presenter: Jeana Singleton JD

    Proven strategies to help you reduce lost revenue from patient no shows without increasing your legal risk. Learn specifically what actions will and won’t get you into legal trouble as you work to reduce patient no shows.

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  • 99211
    Expert Presenter: Maya Turner CPC, CPMA, CPCO, CPC-I (AAPC Approved Instructor)

    CPT code 99211 can pay you more for nonphysician services – if you know how to use it correctly. Get the step-by-step guidance you need to correctly and compliantly use this valuable code to earn thousands more.

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  • Telehealth services for mental health
    Expert Presenter: Dreama Sloan-Kelly MD, CCS, CPC

    Auditors recently found that more than half of telehealth services for mental health are billed incorrectly. This online training will help you stop these common coding & billing errors to collect more for these complex claims.

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  • Substance use disorder
    Expert Presenter: Melissa Soliz JD

    Avoid violating the recently-updated medical record confidentiality rules for your patients with substance use disorder diagnoses. Healthcare attorney Melissa Soliz helps you avoid massive fines during her online training.

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  • Medicare audit
    Expert Presenter: Osato Chitou Esq. MPH

    The chances that your practice will face a Medicare audit are higher than ever. The latest stats show that payer audits quadrupled last year. Attend this training to make sure you’re ready when Medicare auditors knock on your door.

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  • Telehealth billing
    Expert Presenter: Maya Turner CPC, CPMA, CPCO, CPC-I (AAPC Approved Instructor)

    Correct telehealth billing and coding can produce significant revenue for your practice. But in 2024 this will be harder than ever. Get proven tactics to more successfully bill and code telehealth services & get paid more.

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  • Active Shooter Preparedness
    Expert Presenter: John White CPP, CHPA

    Your front desk staff are the most vulnerable when it comes to an active shooter or armed intruder attack. Help them protect your practice with proven active shooter preparedness tactics to improve survival outcomes for your practice.

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