All Trainings

  • Incident to billing
    Jun 17, 2025 - 1:00pm ET
    Expert Presenter: Shannon O. Deconda CPC, CEMC, CEMA, CPMA, CRTT, CPA-EDU, CPA-THA

    CMS overhauled the incident to billing requirements yet again, but you can use the changes to your advantage if you master the latest updates. Learn from an expert during this one-hour online training.

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  • Medicare secondary payer
    Jun 24, 2025 - 1:00pm ET
    Expert Presenter: Keisha Wilson CCS, CPC, CPCO, CPMA, CRC, CPB, AAPC Approved Instructor

    Medicare Secondary Payer denials are among the top five denial reasons from Part B payers — but they don’t have to be. This expert-led online training will help you cut MSP denials and collect faster.

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  • HIPAA security
    Jun 25, 2025 - 1:00pm ET
    Expert Presenter: Brian L. Tuttle CPHIT, CHP, CHA, CBRA, CISSP, CCNA

    Changes to the HIPAA Security Rule this year will make it easier than ever for auditors to catch violations. The result? More fines and bigger penalties. Get expert advice to avoid this nightmare with this training.

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  • Pivot Table
    Jul 8, 2025 - 1:00pm ET
    Expert Presenter: Nate Moore CPA, MBA, FACMPE

    Your practice’s revenue depends on your ability to quickly, easily and efficiently track your data. Find out how to utilize Excel Pivot Tables to pin down hidden expenses and uncover revenue opportunities during his online training.

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  • Medicare Telehealth
    Jul 9, 2025 - 1:00pm ET
    Expert Presenter: Osato Chitou Esq. MPH

    Complying with 2025 Medicare telehealth rules is even more of a nightmare for your practice. Take control of your telehealth compliance.  Join this must-attend training and gain proven strategies to protect your practice.

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  • payers
    Jul 16, 2025 - 1:00pm ET
    Expert Presenter: David J. Zetter PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP

    Get payers to abide by their contract promises to reduce payment delays, claim denials, authorization holdups, provider enrollment barriers, etc. Find out how. Sign up for this limited access training presented by expert David Zetter.

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  • No show patients
    Jul 23, 2025 - 1:00pm ET
    Expert Presenter: Jeana Singleton JD

    Proven strategies to help you reduce lost revenue from patient no shows without increasing your legal risk. Learn specifically what actions will and won’t get you into legal trouble as you work to reduce patient no shows.

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  • Difficult Patients
    Expert Presenter: Susan Childs

    Sign up for this online training to equip your reception staff with the communication skills necessary to overturn the most difficult patients.

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  • ERISA Regulations
    Expert Presenter: David J. Zetter PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP

    About 83% of your non-Medicare/Medicaid claims are governed by ERISA regulations. However, payers don’t want you to know how to apply these rules to take control of your reimbursement. This training shows you how.

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  • Terminate a Payer Contract
    Expert Presenters: Daphne Kackloudis Esq.; Jordan Burdick JD

    Terminating a payer contract might seem straightforward, but the minefield that follows can be a legal and regulatory nightmare. Protect your practice against the fallout by attending this expert-led 60-minute online training.

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  • Healthcare laws
    Expert Presenter: Osato Chitou Esq. MPH

    You can use federal and state healthcare laws and regulations to keep more of your government reimbursement – you can even increase what you get paid. Get expert advice to show you how during this 1-hour online training.

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  • Angry patients
    Expert Presenter: Mike Cummings CPP

    Your front desk staff must be experts at de-escalating angry patients. The safety of your staff and patients depends on it. This training gives step-by-step instructions on keeping you safe and the patients at your front desk calm.

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  • Physician referral
    Expert Presenter: Jennifer Thompson MHA

    Physician referral patients bring in more lifetime revenue to your practice than patients who find you in other ways.  This online training walks you through how to boost your physician referrals, and the added revenue they bring.

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  • CAQH
    Expert Presenter: Yesenia Servin CPMSM, PESC

    Accurately processing provider credentialing and enrollment requires the ability to swiftly navigate the CAQH portal, which recently changed. Discover how to save time and stress by getting a walkthrough from an expert.

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  • Active Shooter Preparedness
    Expert Presenter: John White CPP, CHPA

    Your front desk staff are the most vulnerable when it comes to an active shooter or armed intruder attack. Help them protect your practice with proven active shooter preparedness tactics to improve survival outcomes for your practice.

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  • HIPAA Compliant Texting
    Expert Presenter: Iliana Peters JD, LLM, CISSP

    The biggest HIPAA violations generally occur when your providers text or email their staff, and with new CMS guidance out on texting patients, you can’t afford to miss them. Learn expert tactics to avoid massive penalties and fines.

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