All Trainings

  • HIPAA security
    Feb 20, 2025 - 1:00pm ET
    Expert Presenter: Brian L. Tuttle CPHIT, CHP, CHA, CBRA, CISSP, CCNA

    Changes to the HIPAA Security Rule this year will make it easier than ever for auditors to catch violations. The result? More fines and bigger penalties. Get expert advice to avoid this nightmare with this training.

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  • Patient Service
    Feb 25, 2025 - 1:00pm ET
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Your front desk could be losing you patients. The service your front desk staff provide is a key factor in your ability retain your patients. Don’t let poor patient service lead to lost patients and money. Solve this problem right now.

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  • Incident to billing
    Feb 26, 2025 - 1:00pm ET
    Expert Presenter: Shannon O. Deconda CPC, CEMC, CEMA, CPMA, CRTT, CPA-EDU, CPA-THA

    CMS overhauled the incident to billing requirements yet again, but you can use the changes to your advantage if you master the latest updates. Learn from an expert during this one-hour online training.

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  • Locum tenens
    Mar 11, 2025 - 1:00pm ET
    Expert Presenter: Rachel V. Rose JD, MBA

    Utilizing locum tenens providers can be a huge benefit to your practice. But it can also be a legal nightmare if you fail to comply with the complex rules.  Get how-to help from legal expert Rachel Rose during this training.

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  • Appeal letters
    Mar 18, 2025 - 1:00pm ET
    Expert Presenter: Christine Hall CHC, CPC, CDEO, CPB, CPMA, CRC, CEMA, CPC-I

    You can get more rejected claims overturned, if you know what payers really want from your appeal letters. Let nationally recognized appeals expert Christine Hall provide you with the tools you need to get more of your claims paid.

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  • Copays
    Mar 25, 2025 - 1:00pm ET
    Expert Presenter: Amanda Waesch Esq.

    Failing to collect copays and deductibles can get you into just as much trouble as collecting them incorrectly.  Protect your practice against costly violations with the actionable tactics in this healthcare attorney-led online training.

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  • Angry patient
    Expert Presenter: Merikay Hunt MS

    When an angry patient calls your practice, it’s up to your staff to defuse the situation. Gain proven phone strategies on how to quickly identify why a patient is really upset, and exactly how to defuse the situation and keep it stabilized.

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  • pecos surrogacy enrollment
    Expert Presenter: David J. Zetter PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP

    Using your provider’s login to manage Medicare enrollment violates CMS rules. Enrollment expert, David J. Zetter, provides practical tactics to help you comply with CMS requirements for PECOS surrogacy management.

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  • Telehealth cpt codes
    Expert Presenter: Toni Elhoms CCS, CPC, CPMA, CRC, AHIMA-Approved ICD-10-CM/PCS Trainer

    You must master the 17 new telehealth CPT codes for 2025 if you don’t want your televisit reimbursement to tank. This online training will help you to stem denials and keep bringing in telemedicine pay.

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  • Medicare Telehealth
    Expert Presenter: Osato Chitou Esq. MPH

    Complying with 2025 Medicare telehealth rules is going to be even more of a nightmare for your practice. Take control of your telehealth compliance.  Join this must-attend training and gain proven strategies to protect your practice.

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  • front desk staff
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Ensure your front desk staff have the foundational skills necessary to ensure your practice runs smoothly and patients stay satisfied. Use this step-by-step Front Desk 101 online training to help. Sign up today.

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  • payers
    Expert Presenter: David J. Zetter PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP

    Get payers to abide by their contract promises to reduce payment delays, claim denials, authorization holdups, provider enrollment barriers, etc. Find out how. Sign up for this online training presented by expert David Zetter.

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  • Good Faith Estimate
    Expert Presenter: Amanda Waesch Esq.

    With a few simple changes, you can streamline your Good Faith Estimate processes, head off compliance issues, negotiate higher payer rates and get paid more. Healthcare attorney Amanda Waesch, Esq., shows you how.

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  • Medical records destruction
    Expert Presenters: Daphne Kackloudis Esq.; Ashley Watson Esq.

    Make sure you comply with new medical records destruction laws (and their extended deadlines). Comply with eye-opening requirements by receiving step-by-step advice from expert healthcare attorneys to prevent massive fines.

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  • Terminate a Payer Contract
    Expert Presenters: Daphne Kackloudis Esq.; Jordan Burdick JD

    Terminating a payer contract might seem straightforward, but the minefield that follows can be a legal and regulatory nightmare. Protect your practice against the fallout by attending this expert-led 60-minute online training.

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