All Trainings

  • Denials
    Oct 8, 2026 - 1:00pm ET
    Expert Presenter: Michelle Ronfeldt RHIT

    Your claims can be medically necessary, correctly coded and well documented—and still be denied. Join this interactive masterclass to determine the real reasons your claims are denied and how to get them paid.

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  • Collections
    Oct 15, 2026 - 1:00pm ET
    Expert Presenter: Osato Chitou Esq. MPH

    Your practice deserves to be paid for the services it provides. However, you must know how to collect patient balances correctly to avoid significant compliance risk. Sign up for this expert-led training today.

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  • Personality Differences
    Oct 20, 2026 - 1:00pm ET
    Expert Presenter: Lorna Kibbey MBA, CPM

    Adjust How You Manage Different Employees to Reduce Conflict, Improve Communication & Get More Done One employee wants every detail before making a decision. Another wants you to get straight to the point. One needs time to think, while another is ready to act before you’ve finished explaining. Managing every employee the same way can […]

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  • Patient Communication
    Oct 29, 2026 - 1:00pm ET
    Expert Presenter: Tina Del Buono PMAC, CPC

    Your Medical Assistant’s patient communication skills directly impact your practice’s overall success. Really. Patients see your Medical Assistants (MAs) as an extension of your practice. So, a dismissive tone, an unexplained delay, or poorly understood treatment instructions can damage trust in your entire practice – regardless of the quality of care they receive.The good news […]

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  • Downcoding
    Nov 10, 2026 - 1:00pm ET
    Expert Presenter: Maya Turner CPC, CPB, CPMA, CPCO, CFPC, CRC, CPC-I (AAPC Approved Instructor)

    Payers are using AI and automated systems to scrutinize high-level E/M claims. Find out how to identify downcoding triggers, strengthen your documentation, uncover underpayments and challenge payer reductions to protect your E/M revenue.

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  • ICD-10 Codes
    Expert Presenter: Keisha Wilson CCS, CPC, CPCO, CPMA, CRC, CPB, AAPC Approved Instructor

    Correctly implement the 2027 ICD-10-CM code changes (224 code changes and 354 definition/billability updates).  Let expert, Keisha Wilson, show you how during her online masterclass.

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  • Provider Enrollment and Credentialing
    Expert Presenter: Tracey Tokheim

    Credentialing and enrollment 101 for physician practices. Step-by-step strategies to help you master credentialing and enrollment basics to avoid errors and ensure that your revenue keeps flowing.

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  • Payer Audit Response
    Expert Presenter: Amanda Waesch Esq.

    A payer audit notification can strike fear into the hearts of medical practices — but it doesn’t have to. Discover how to respond effectively thanks to expert tips from a nationally-recognized healthcare attorney.

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  • HIPAA Training
    Expert Presenter: Brian L. Tuttle CPHIT, CHP, CHA, CBRA, CISSP, CCNA

    Simply providing the same basic HIPAA run-through each year isn’t enough anymore. Protect your practice with this expert-led HIPAA Masterclass.

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  • Medicaid
    Expert Presenter: Olga Khabinskay MBA

    Fight back against increases in Medicaid provider eligibility problems, terminations, claim denials, retroactive coverage issues, and payment delays. Get paid more for Medicaid claims with the practical tactics in this online training.

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  • Professionalism
    Expert Presenter: Merikay Hunt MS

    During this masterclass, exclusively for practice managers, you’ll get proven tactics to help elevate your practice professionalism, so it runs at peak performance. No more office drama. Expert Merikay Hunt shows you how.

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  • Medicare secondary payer
    Expert Presenter: Keisha Wilson CCS, CPC, CPCO, CPMA, CRC, CPB, AAPC Approved Instructor

    Medicare Secondary Payer denials are among the top five denial reasons from Part B payers — but they don’t have to be. This expert-led online training will help you cut MSP denials and collect faster.

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  • Medical Practice Internal Audit
    Expert Presenter: Amanda Waesch Esq.

    Your practice is required to conduct internal audits to comply with CMS’ Fraud, Waste, and Abuse regulations. Get practical how-to tactics that help you save time, improve accuracy and comply.

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  • AI Privacy
    Expert Presenter: Brenton W. Hill JD

    When AI accesses your practices’ electronic medical records, it exposes you to additional to severe legal and compliance consequences. This training provides you with expert advice on how to prevent a costly AI privacy lawsuit.

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  • FWA Medical Billing Compliance
    Expert Presenter: Amanda Waesch Esq.

    Protect your practice from costly claim denials, audits, payment recoupments, and compliance violations with practical medical billing compliance training designed specifically for physician practices. Learn actionable strategies to improve billing accuracy, reduce risk, strengthen compliance, and ensure your practice receives the reimbursement it has earned.

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