All Trainings

  • Downcoding
    Jun 9, 2026 - 1:00pm ET
    Expert Presenter: Maya Turner CPC, CPB, CPMA, CPCO, CFPC, CRC, CPC-I (AAPC Approved Instructor)

    Payors are intercepting & automatically downcoding your high-level E/M services, and underpaying you for this complex care. There is something you can do to claim revenue you’re due. This training will show you how.

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  • Fraud waste and abuse training
    Jun 16, 2026 - 1:00pm ET
    Expert Presenter: Amanda Waesch Esq.

    Your practice is required to conduct annual Fraud, Waste and Abuse Training to stay compliant — and if you don’t, you could face steep fines. Let healthcare Attorney Amanda Waesch, Esq., show you how to develop your training plan.

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  • OIG Audit
    Jun 23, 2026 - 1:00pm ET
    Expert Presenter: Hillary Stemple JD

    Federal agencies are cracking down hard on healthcare fraud this year, and they are using AI to do it. Meaning your chances of getting audited has skyrocketed. Strengthen your compliance and defend against audits with this training.

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  • phone etiquette
    Jul 1, 2026 - 1:00pm ET
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Your front desk team creates the first impression patients have of your medical practice. This practical healthcare phone skills training teaches your staff how to improve patient communication, handle difficult calls professionally, reduce scheduling mistakes, improve customer service, and create a better patient experience on every call.

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  • Medicaid
    Jul 14, 2026 - 1:00pm ET
    Expert Presenter: Olga Khabinskay MBA

    Fight back against increases in Medicaid provider eligibility problems, terminations, claim denials, retroactive coverage issues, and payment delays. Get paid more for Medicare claims with the practical tactics in this online training.

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  • Appeals Letters
    Expert Presenter: Christine Hall CHC, CPC, CDEO, CPB, CPMA, CRC, CEMA, CPC-I
    You can get more rejected claims overturned, if you know what payers really want from your appeal letters. Let nationally recognized appeals expert Christine Hall provide you with the tools you need to get more of your claims paid.
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  • Expert Presenter: Robert A. Ratliff JD

    Correctly implement the I-9 rule changes & avoid hefty penalties when validating new and existing staff for employment.  During this online training you’ll also receive a practical internal audit checklist to ensure your compliance.

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  • Stark law
    Expert Presenter: Michael R. Lowe Esq.

    Penalties have hit record highs for Anti-Kickback and Stark Law violations, and the rules are more complicated than ever. Avoid being a target with updated, actionable advice to help you stay protected.

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  • Physician credentialing
    Expert Presenter: Alina Mineyli

    Get actionable steps you can put into place to ensure your provider credentialing applications move smoothly through the approval process, and help you jump into action if slowdowns occur. This online training shows you how.

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  • Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Efficient front desk collections are crucial for the financial health of your medical practice. Your front desk staff plays a vital role in ensuring that patient payments are collected accurately and promptly…

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  • Pivot Table
    Expert Presenter: Nate Moore CPA, MBA, FACMPE

    Your practice’s revenue depends on your ability to quickly, easily and efficiently track your data. Find out how to utilize Excel Pivot Tables to pin down hidden expenses and uncover revenue opportunities during his online training.

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  • Expert Presenter: Keisha Wilson CCS, CPC, CPCO, CPMA, CRC, CPB, AAPC Approved Instructor

    Incorrect POS coding remains one of the most common reasons for your claim denials, payment delays, and reimbursement declines. This actionable online training will help you choose the correct POS code every time.

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  • Workplace violence
    Expert Presenter: Michelle A Richards BSHA, CPC, CPCO, CPMA

    To adhere with OSHA and state workplace violence rules you must implement specific policies and procedures that protect your staff and patients. Sign up for this expert-led training to keep your staff safe and stop costly lawsuits.

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  • Expert Presenters: Daphne Kackloudis Esq.; Ashley Watson Esq.

    Make sure you comply with new medical records destruction laws (and their extended deadlines). Comply with eye-opening requirements by receiving step-by-step advice from expert healthcare attorneys to prevent massive fines.

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  • Expert Presenter: Brian L. Tuttle CPHIT, CHP, CHA, CBRA, CISSP, CCNA

    Surges in PHI breaches have driven government regulators to add new HIPAA laws, increase OCR audits and strengthen violation enforcement penalties in 2026. Help your HIPAA Compliance Officer comply with this online training.

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  • Expert Presenter: Maya Turner CPC, CPB, CPMA, CPCO, CFPC, CRC, CPC-I (AAPC Approved Instructor)

    You’ve provided the care associated with modifier 25 and deserve to  be paid for the services. Stop payors from flagging your claims and taking back your revenue with this practical, expert-led online training.

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