All Trainings

  • Right of conscience
    Apr 18, 2024 - 1:00pm ET
    Expert Presenter: Jeana Singleton JD

    Your practice is required to comply with the new medical right of conscience law that went into effect on March 11, 2024. This training provides you with expert actionable advice to help protect against the consequences of a violation.

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  • Workplace Mental Health
    Apr 24, 2024 - 1:00pm ET
    Expert Presenter: Don Phin Esq.

    Correctly managing employees with workplace mental health issues is difficult – especially considering legal requirements. Failing to comply can lead to costly violations for your practice. This attorney-led online training can help.

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  • Patient customer service
    Apr 25, 2024 - 1:00pm ET
    Expert Presenter: Julie Bouziotis MBA, FACHE, FACMPE

    Your focus may be on medicine, but your patients want to be treated well — which means you can’t leave patient customer service to chance. This online training event can help your practice keep patients happy.

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  • Denied Claims
    May 1, 2024 - 1:00pm ET
    Expert Presenter: Tressa Harley

    Private insurers are denying claims that should actually be paid, because they’re counting on you to be too busy to appeal. Prove them wrong with winning insurance appeals strategies that can help you overturn denials.

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  • collect payment
    May 8, 2024 - 1:00pm ET
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Efficient front desk collections are crucial for the financial health of your medical practice. Your front desk staff plays a vital role in ensuring that patient payments are collected accurately and promptly…

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  • Overtime pay rules
    May 9, 2024 - 1:00pm ET
    Expert Presenter: Ariel D. Fenster Esq.

    New changes to overtime pay rules REQUIRE you to modify how you pay some of your full-time salaried employees (or face expensive consequences). This expert-led online training will help more easily meet FLSA requirements.

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  • Angry patient
    May 14, 2024 - 1:00pm ET
    Expert Presenter: Merikay Hunt MS

    When an angry patients calls your practice, it’s up to your staff to defuse the situation. Gain proven phone strategies on how to quickly identify why a patient is really upset, and exactly how to defuse the situation and keep it stabilized.

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  • Active Shooter Preparedness
    May 22, 2024 - 1:00pm ET
    Expert Presenter: John White CPP, CHPA

    Your front desk staff are the most vulnerable when it comes to an active shooter or armed intruder attack. Help them protect your practice with proven active shooter preparedness tactics to improve survival outcomes for your practice.

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  • CAQH
    May 23, 2024 - 1:00pm ET
    Expert Presenter: Yesenia Servin CPMSM, PESC

    Accurately processing provider credentialing and enrollment requires the ability to swiftly navigate the CAQH portal, which recently changed. Discover how to save time and stress by getting a walkthrough from an expert.

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  • 99211
    Jun 11, 2024 - 1:00pm ET
    Expert Presenter: Maya Turner CPC, CPMA, AAPC-Approved Instructor

    CPT code 99211 can pay you more for nonphysician services – if you know how to use it correctly. Get the step-by-step guidance you need to correctly and compliantly use this valuable code to earn thousands more.

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  • Provider enrollment
    Expert Presenter: Yesenia Servin CPMSM, PESC

    Both commercial and government payers make provider enrollment more complex than it needs to be, but you’ve got an expert on your side. Get the proven tactics you need to providers approved faster and start getting paid sooner.

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  • Copays
    Expert Presenter: Amanda Waesch Esq.

    Failing to collect copays and deductibles can get you into just as much trouble as collecting them incorrectly.  Protect your practice against costly violations with the actionable tactics in this healthcare attorney-led online training.

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  • Chronic care management
    Expert Presenter: Toni Elhoms CCS, CPC, CPMA, CRC, AHIMA-Approved ICD-10-CM/PCS Trainer

    Get paid more for the chronic care management, remote patient monitoring and principal care management services you provide. Master 2024 code changes (99424-99427, 99439, 99454, 99457, 99490-91, etc.) during this online training.

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  • managed care contracts
    Expert Presenter: Michael R. Lowe Esq.

    Uncover language in your managed care contracts that can help your practice get paid more and avoid hidden pitfalls. Healthcare attorney Michael R. Lowe shows you how to make your managed care contracts work for you.

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  • Sunshine Act
    Expert Presenter: Ritu Kaur Cooper Esq.

    The Sunshine Act requires vendors to post provider financial relationship info before you see it. If it’s wrong, you must quickly identify and dispute errors to avoid being hit with the negative consequences. Training shows you how.

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  • Inpatient coding
    Expert Presenter: Dreama Sloan-Kelly MD, CCS, CPC

    Inpatient coding is more complicated every year. E/M rule changes and CPT adding services into 99221-99239, it’s even more difficult to get paid. Proven tactics help you select the right hospital E/M code with this expert training.

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