All Trainings

  • Balanced billing laws
    Mar 12, 2026 - 1:00pm ET
    Expert Presenter: Amanda Waesch Esq.

    Avoid violating Balanced Billing Laws with step-by-step advice from expert Amanda Waesch, Esq.. She’ll help you head off preventable out-of-network, financial hardship, and write-off errors that can cost you millions in penalties.

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  • Mar 17, 2026 - 1:00pm ET
    Expert Presenter: Maya Turner CPC, CPB, CPMA, CPCO, CFPC, CRC, CPC-I (AAPC Approved Instructor)

    You’ve provided the care associated with modifier 25 and deserve to  be paid for the services. Stop payors from flagging your claims and taking back your revenue with this practical, expert-led online training.

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  • Mar 24, 2026 - 1:00pm ET
    Expert Presenter: Brian L. Tuttle CPHIT, CHP, CHA, CBRA, CISSP, CCNA

    Surges in PHI breaches have driven government regulators to add new HIPAA laws, increase OCR audits and strengthen violation enforcement penalties in 2026. Help your HIPAA Compliance Officer comply with this online training.

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  • Apr 9, 2026 - 1:00pm ET
    Expert Presenters: Daphne Kackloudis Esq.; Ashley Watson Esq.

    Make sure you comply with new medical records destruction laws (and their extended deadlines). Comply with eye-opening requirements by receiving step-by-step advice from expert healthcare attorneys to prevent massive fines.

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  • Apr 21, 2026 - 1:00pm ET
    Expert Presenter: Keisha Wilson CCS, CPC, CPCO, CPMA, CRC, CPB, AAPC Approved Instructor

    Incorrect POS coding remains one of the most common reasons for your claim denials, payment delays, and reimbursement declines. This actionable online training will help you choose the correct POS code every time.

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  • Pivot Table
    Apr 28, 2026 - 1:00pm ET
    Expert Presenter: Nate Moore CPA, MBA, FACMPE

    Your practice’s revenue depends on your ability to quickly, easily and efficiently track your data. Find out how to utilize Excel Pivot Tables to pin down hidden expenses and uncover revenue opportunities during his online training.

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  • Expert Presenter: Amanda Waesch Esq.

    Your patient credit balances are putting your practice at risk for repayment demands, corrective action plans, and expanded scope audits. Federal law has long required your practice to have a formally documented process to track patient overpayments and refund timelines. And now, a new Florida patient overpayment law has put this little-known federal requirement into […]

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  • Difficult conversations
    Expert Presenter: Merikay Hunt MS

    Difficult conversations can make or break employee performance. This training shows you how to address tough performance issues with confidence, clarity, and professionalism. Learn proven communication and coaching strategies to hold staff accountable, prevent conflict, and strengthen team relationships — without damaging trust or morale.

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  • TELEMEDICINE-WAIVERS-2025
    Expert Presenter: Dreama Sloan-Kelly MD, CCS, CPC

    Complying with 2026 Medicare telehealth rules is even more of a nightmare for your practice. Take control of your telehealth compliance.  Join this must-attend training and gain proven strategies to protect your practice.

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  • Payor Contracting
    Expert Presenters: Jill Arena ; Kristin Bunch

    You can get paid more for your payor contracts, if you know how. Attend this live online training to get Jill Arena’s proven payor contracting tools that will help your practice get paid more of what it deserves.

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  • Patient Service
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Poor patient service at your front desk is the main reason patients leave your practice. Believe it or not, 96% of patients in a 35,000-patient study revealed that their primary frustration about their physician practice was related to poor patient service. Your front desk staff are the face and personality of your practice. Without the […]

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  • Claim denials
    Expert Presenters: Cindy Groux CHBME; Alexis Armstrong CPC

    Claim denials are on the rise and the time, effort, and cost it takes to overturn your denials continues to escalate. The answer is to prevent denials before they occur, and this expert-led online training will show you how.

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  • Onboarding a New Physician
    Expert Presenter: David J. Zetter PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP

    When onboarding a new physician into your practice, your process must be flawless. A simple mistake can result in sever reimbursement delays – or worse, payer rule violations. With this online training you’ll get it right the first time.

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  • front desk staff training
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Ensure your front desk staff have the foundational skills necessary to ensure your practice runs smoothly and patients stay satisfied. Use this step-by-step Front Desk 101 online training to help. Sign up today.

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  • Expert Presenter: Amanda Waesch Esq.

    You no longer have to give away your time and expertise. Many payors now allow you to charge for certain cash-pay medical services — as long as you follow the rules. Learn exactly how to do it compliantly and profitably.

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  • Fee Schedule
    Expert Presenter: Toni Elhoms CCS, CPC, CPMA, CRC, AHIMA-Approved ICD-10-CM/PCS Trainer

    URGENT: Effective January 1st, CMS is cutting your pay, and it affects 95 percent of the CPT codes you bill. And, to get paid, you must master TWO separate conversion factors. The new 2026 Medicare Fee Schedule pay cuts mean that your practice is going to have to fight even harder to get paid what […]

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