All Trainings
May 6, 2025 - 1:00pm ETExpert Presenter: John White CPP, CHPAYour front desk staff are the most vulnerable when it comes to an active shooter or armed intruder attack. Help them protect your practice with proven active shooter preparedness tactics to improve survival outcomes for your practice.
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May 7, 2025 - 1:00pm ETExpert Presenter: Yesenia Servin CPMSM, PESCAccurately processing provider credentialing and enrollment requires the ability to swiftly navigate the CAQH portal, which recently changed. Discover how to save time and stress by getting a walkthrough from an expert.
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May 13, 2025 - 1:00pm ETExpert Presenter: Jennifer Thompson MHAPhysician referral patients bring in more lifetime revenue to your practice than patients who find you in other ways. This online training walks you through how to boost your physician referrals, and the added revenue they bring.
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May 14, 2025 - 1:00pm ETExpert Presenter: Mike Cummings CPPYour front desk staff must be experts at de-escalating angry patients. The safety of your staff and patients depends on it. This training gives step-by-step instructions on keeping you safe and the patients at your front desk calm.
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May 20, 2025 - 1:00pm ETExpert Presenter: Osato Chitou Esq. MPHYou can use federal and state healthcare laws and regulations to keep more of your government reimbursement – you can even increase what you get paid. Get expert advice to show you how during this 1-hour online training.
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May 21, 2025 - 1:00pm ETExpert Presenters: Daphne Kackloudis Esq.; Jordan Burdick JDTerminating a payer contract might seem straightforward, but the minefield that follows can be a legal and regulatory nightmare. Protect your practice against the fallout by attending this expert-led 60-minute online training.
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Expert Presenter: Iliana Peters JD, LLM, CISSPThe biggest HIPAA violations generally occur when your providers text or email their staff, and with new CMS guidance out on texting patients, you can’t afford to miss them. Learn expert tactics to avoid massive penalties and fines.
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Expert Presenter: Maya Turner CPC, CPMA, CPCO, CRC, CPC-I (AAPC Approved Instructor)The new 2025 Advanced Primary Care Management (APCM) codes allow you to bring in an additional $107 per patient each month. Let coding expert, Maya Turner, show you how to get paid more during this online training.
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Expert Presenter: Alina MineyliGet actionable steps you can put into place to ensure your provider credentialing applications move smoothly through the approval process, and help you jump into action if slowdowns occur. This online training shows you how.
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Expert Presenters: Daphne Kackloudis Esq.; Ashley Watson Esq.Offering professional courtesy discounts to fellow providers or discounting patient fees may be perfectly legal – if you do it right. During this online training, you’ll get the tools to avoid law violations and the penalties that follow.
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Expert Presenter: Toni Elhoms CCS, CPC, CPMA, CRC, AHIMA-Approved ICD-10-CM/PCS TrainerYou must master the 17 new telehealth CPT codes for 2025 if you don’t want your televisit reimbursement to tank. This online training will help you to stem denials and keep bringing in telemedicine pay.
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Expert Presenter: David J. Zetter PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHPDon’t give up on your under reimbursing contracts due to lack of payer response to your negotiation requests. Learn how to improve payer contract negotiation results. Get the tools you need to secure higher rates and better terms.
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Expert Presenter: Amanda Waesch Esq.Failing to collect copays and deductibles can get you into just as much trouble as collecting them incorrectly. Protect your practice against costly violations with the actionable tactics in this healthcare attorney-led online training.
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Expert Presenter: Christine Hall CHC, CPC, CDEO, CPB, CPMA, CRC, CEMA, CPC-IYou can get more rejected claims overturned, if you know what payers really want from your appeal letters. Let nationally recognized appeals expert Christine Hall provide you with the tools you need to get more of your claims paid.
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Expert Presenter: Rachel V. Rose JD, MBAUtilizing locum tenens providers can be a huge benefit to your practice. But it can also be a legal nightmare if you fail to comply with the complex rules. Get how-to help from legal expert Rachel Rose during this training.
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Expert Presenter: Yesenia Servin CPMSM, PESCCMS is updating its enrollment system with Medicare PECOS 2.0, and if you want to continue being able to enroll and credential your providers, you must master the changes. Prep now with this exclusive sneak peek of the new system.
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