Prevent Top Telehealth Billing/Coding Errors to Boost 2024 Pay Up


IMPORTANT: Medicare and other payers are offering additional telehealth reimbursement opportunities for the services you provide every day via phone, text, email, patient portal, video, and more. However, to access this revenue, you must be able to avoid several common telehealth billing and coding mistakes.

Telehealth billing and coding rules are complex and fraught with easy-to-make errors. In fact, government auditors recently announced that 100% of providers they audited had error-filled telehealth claims, and that was before 2024.

To make things even more complicated, payers have made even more virtual services eligible for reimbursement this year. The good news is that this means more reimbursement for your practice. The bad news is that accurate telehealth billing and coding is more difficult than before – but it doesn’t have to be…

Fortunately, national coding expert and educator Maya Turner, CPC, CPMA, AAPC-Approved Instructor is here to help. During her online training, Maya will explain exactly how you can ethically maximize telehealth reimbursement. She will walk you through how to head off the most common telehealth billing and coding errors — and how to STOP providing your virtual services for free.

Here are just a few of the 2024 telehealth billing and coding tactics you’ll receive by attending this 90-minute AAPC CEU approved online training:

  • Utilize CMS’ 2024 permanent telehealth-allowed list to boost revenue
  • Cut through telehealth billing rule confusion with plain-English advice
  • Uncover when you must use place of service codes 02 and 10 (and when not to)
  • Confirm which licensure changes affect your 2024 telehealth billing
  • Master the 27-state collaborative and licensure rules for telehealth services
  • Avoid G2211 denials for telehealth visits with must-have documentation tips
  • Easily identify whether synchronous vs. asynchronous communications qualify
  • Bill for failed video connections without compromising payment or compliance
  • Create ironclad telehealth policies to reduce denials and recoupments
  • Overcome the most common reasons your telehealth claims get denied
  • Discover if chronic care mgmt. (and other similar services) can be billed via telehealth
  • And much, much more

WARNING: Government auditors report adding dozens of additional auditors to ramp up reviews of telehealth billing and coding accuracy. These additions are to combat their previous audit findings of telehealth claims having a 100% error rate.

This expert led AAPC CEU approved online training will help you identify and avoid the most common telehealth billing and coding errors, so your practice gets paid for more of the virtual services you provide.

Sign up for this AAPC CEU approved online training as soon as possible and stop leaving telehealth reimbursement on the table. Don’t wait, Register today!

Meet Your Expert

Maya Turner
CPC, CPMA, CPCO, CPC-I (AAPC Approved Instructor)Managing Director, Turner Expert Consulting Services, LLC

With her nearly 30 years of experience in revenue cycle management, coding compliance, and education, Maya’s dynamic teaching style and unparalleled expertise will undoubtedly enrich the learning experience for our participants, ensuring a comprehensive and engaging educational journey. A seasoned certified coder and auditor, boasting of nearly 30 years of experience and subject matter expert to many coding compliance subjects, she especially is sought after for her in depth knowledge base of pro fee multi-specialty practice, primary care, hospitalists, telehealth, inpatient, as well as SNF. She is also a published author having written articles for AAPC and HCCA, and currently is a part of the ACDIS Leadership Council. She’s scheduled to speak at such venues as HealthCon, and HCCA’s Compliance Institute.

She showcases her unmatched three-dimensional thinking in complex subject matters, Mayas’ success is marked by her clear and well received presentation style, reflecting her profound understanding and expertise. Maya also has a consulting service called Turner Expert Consulting Services, LLC. This venue allows her to assist other entities and provide training and expertise outside of her current employer. It’s with this, bringing her great joy to assist others in any way she can.