Meet Your Expert
Heidi has 20 years of experience in health care legal and compliance related issues. Her experience includes positions at a large hospital corporation, serving as a compliance officer for a sleep lab/DME company and a compliance director, chief privacy officer and interim chief compliance officer at a medical device manufacturer.
In addition, she has represented and advised critical access and long-term care hospitals, physician groups, home health agencies, DME companies, pharmacies (including compounding pharmacies), non-profit organizations, and licensed individuals. As a result, she understands the complexities and challenges that providers large and small face in complying with increasingly varied and complex laws.
She is an expert in all aspects of compliance and privacy programs, including developing and deploying policies, procedures and training. Her experience includes implementing the various requirements and aspects of a Corporate Integrity Agreement, responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level, guiding clients through voluntary self-disclosures, seeking advisory opinions from the OIG, and defending FDA audits.
Heidi developed criteria for and implemented an aggregate spend system, permitting a medical device manufacturer to timely report correct information under the Physician Open Payments Acts (also known as the Physician Payments Sunshine Act).
In addition, she is experienced in developing and implementing a compliance program to address Foreign Corrupt Practices Act requirements, including Eucomed guidelines. She also has significant reimbursement experience, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges, obtaining HCPCS codes, and other reimbursement related issues.
Training Sessions by Heidi Kocher
If your practice’s patient records are stored or accessed online via a portal, you should be WORRIED. This is called cloud computing and it can include any number of online processes or offsite vendors you work with (i.e. billing companies, transcription firms, efaxing, data storage, etc.). The bottom line is that the government holds YOU […]Learn More
Terminating a physician-patient relationship is fraught with dangers that can land you in serious legal and financial hot water. When you “fire” a patient, they can easily feel neglected, discarded and discriminated against. This is what typically drives a patient to accuse you of abandonment. And if this happens, you can count on ending up in […]Learn More
Legally, your billing is no longer as simple as sending out an invoice and getting paid for your services. Even simple, honest mistakes in your billing can lead to massive financial penalties. You could even be required to repay reimbursements you’ve previously received or end up in jail (really). And if you think it can’t […]Learn More
Terminating a physician-patient relationship is fraught with dangers that can lead to serious legal and financial headaches. When you “fire” a patient, they can easily feel neglected, discarded and discriminated against. This is what typically drives a patient to make an accusation of abandonment. And if this happens, you can count on ending up in a legal and […]Learn More